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Glenwood Springs Volkswagen - Service Center

Glenwood Springs, CO

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95 Reviews

95 Reviews of Glenwood Springs Volkswagen - Service Center

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April 20, 2023

The worst service department I have ever worked with. They never ordered the parts for the service I scheduled five days prior. It takes two days according to them to get the parts. That left plenty of t More

by Carney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
October 19, 2021

Dylon did a great job! NS COMMUNICATED WELL OF WHAT WAS NEEDED. WILL DEFINITELY ASK FOR HIM AGAIN More

by kassemm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylon from service Dept, Chris Truax, Tyler Glatting
June 22, 2021

Tyler is a great employee and deserves a promotion or at least a raise :) Exceptional customer service! The last 2 times we vacationed in the Glenwood Springs area, I received a Check Oil Level alert on my More

by icpolvo
Recommend Dealer
Yes
Employees Worked With
Tyler Glatting
Jun 22, 2021 -

Glenwood Springs Volkswagen responded

Thank you for recognizing Tyler Glatting here on DealerRater. We appreciate your recommendation here. Please let use know anytime that we may be of further service to you when you are in Glenwood Springs again. Make it a great week!

May 19, 2021

Always a great job done, dependable, and great price. Thanks for making sure My car is good! Also for working with my schedule on a short notice More

by Blondiebear19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Truax, Tyler Glatting
May 21, 2021 -

Glenwood Springs Volkswagen responded

Thank you for sharing your service experience with Tyler and Chris at Glenwood Springs Volkswagen. We appreciate your business and recommendation. Make it a great weekend!

April 30, 2021

I take my 2018 VW GTI to GWS for service. Each time I'm treated with courtesy and professionalism by Chris Truax and Tyler G. They go the extra mile to make things on time and verifying the job is done wel More

by westerncoloradodriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Truax, Tyler Glatting
May 01, 2021 -

Glenwood Springs Volkswagen responded

Thank you for sharing your service experience with Chris Truax and Tyler Glatting here on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great weekend.

February 15, 2021

I’m very happy with the service. Thank you so much I would highly recommend you all I will be coming back thank you very happy with the service very welcoming very friendly Thank you More

by Selina Cruz 7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Truax, Tyler Glatting
Feb 16, 2021 -

Glenwood Springs Volkswagen responded

Selina, thank you for sharing your service with our team at Glenwood Springs Volkswagen. We appreciate you! Please let Tyler and Chris know anytime that we may be of further service to you. Make it a great week!

January 21, 2021

Tyler went the extra mile to help us find a new engine for our car. He kept us updated on the progress and worked with our insurance company to make sure we were taken care of and satisfied with the resul More

by ejb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Glatting
Jan 21, 2021 -

Glenwood Springs Volkswagen responded

Thank you for recognizing Tyler Glatting and Glenwood Springs Volkswagen here on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you. Have a great evening.

November 20, 2020

Very pleased that Tyler was able to work my oil change into his over booked schedule! And Chris delivered fantastic customer service at checkout! Thanks! More

by Findkdd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Truax, Tyler Glatting
Nov 20, 2020 -

Glenwood Springs Volkswagen responded

Thank you for sharing your service experience with us on DealerRater. We appreciate you! Please let Tyler and Chris know anytime that we may be of further service to you. Make it a great weekend.

September 26, 2020

The best Vw service department I know of! My expectations were again exceeded! Quick and on point recognition of the issue that I had with my Atlas Cross Sport and getting it fixed in less than hour was just More

by ase96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Truax, Tyler Glatting
Sep 26, 2020 -

Glenwood Springs Volkswagen responded

Thank you for sharing service experience with our team at Glenwood Springs Volkswagen. We appreciate you! Make it a great weekend and please let Tyler and Chris know anytime that we may be of further service to you.

September 23, 2020

I had an amazing experience with the service department at Glenwood Springs Volkswagen! Tyler and Chris were a pleasure to work with. I would recommend this place to anyone. More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Truax, Tyler Glatting
Sep 23, 2020 -

Glenwood Springs Volkswagen responded

Sara, thank you for recognizing Tyler and Chris on DealerRater this afternoon. We sincerely appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great week!

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