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Glenn Polk Chevrolet Buick GMC of Gainesville

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.8
108 Reviews
Since 1995, Glenn Polk Chevrolet Buick GMC of Gainesville has proudly served Gainesville, TX with outstanding sales, service, and support as part of the trusted, family-owned Glenn Polk Auto Group. We offer new Chevrolet, Buick, and GMC models, plus quality pre-owned options. With additional locations offering new Ford, Chrysler, Dodge, Jeep, RAM, Fiat, and more Chevrolet vehicles, we ensure a match for every driver. Our expert Service and Parts teams deliver top-tier maintenance, repairs, and OEM parts to keep your vehicle performing its best—long after you leave the lot. Call today with any questions or for directions—at Glenn Polk, we earn your business every day!
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1608 West Hwy 82

Gainesville, TX

76240

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Showing 108 reviews

January 14, 2026

The total experience was great,,my only complaint is i feel like for spending 51ki should have gotten at least the floormats thrown in on the deal that i asked for. More

by rhphelps496
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2026 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you for your business, sir. I do know that we took care of you on the extra key and programming, and with that great deal you got on that truck, there just wasn't any room left for additional giveaways. We really, really do appreciate you coming all the way from Sunset. Happy New Year.

Jan 15, 2026 -

rhphelps496 responded

Yes that is true i definitely appreciate that and like i said everyone i dealt with was great,,from orlando to the finance mngr,to signing, everything was front row.thanks again..

January 12, 2026

The whole process was easy and they let me take my time with no pressure to make a decision. A-Plus More

by barryotts
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aspen Knifong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2026 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

That is great to hear, Barry. Being able to take your time with no pressure and feel comfortable with the decision is exactly how the process should be. I am glad everything felt easy for you and that it turned into an A-plus experience. We truly appreciate your trust and the opportunity to take care of you. Happy New Year.

January 11, 2026

Great dealership have bought 2 vehicles from them they always take care of the customer with a friendly staff More

by Tsd82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2026 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

That means a lot to hear. Being trusted with two vehicle purchases and knowing you feel taken care of every time is something we truly appreciate. Theresa West does a great job looking after people in service, and that friendly, customer-first attitude is exactly what we want our team to be known for. Thank you for continuing to choose us and for the confidence you place in our team. Happy New Year.

January 09, 2026

They are very nice and very prompt to get you worked on and they listen to you which as a woman I really appreciated that the man actually listened and checked everything out. I appreciate that. More

by lorenmichelle.lb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Loggains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aspen Knifong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent service lady, David Wilson
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Jan 09, 2026 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

I really appreciate you sharing this. Being listened to and taken seriously matters, and I am glad our team took the time to hear you out, check everything thoroughly, and get you taken care of promptly. That respect and attention should be the standard every time, and I am grateful you felt that during your visit. After being married for 30 years, my wife says I am still a work in progress at listening:))))) Thank you for trusting us and for the kind words. Happy New Year.

January 08, 2026

I have purchased 3 cars from this dealership and have had an amazing experience each time. No xx back and forth stuff. They literally make you feel like family. I also trust the service department in keeping More

by Demon421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 06, 2026

Very courteous and hopeful we had a appointment and they took it write in on time I will always use this dealership More

by Badboat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2026 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

That is great to hear. I am glad everything was handled courteously and that your appointment was taken right in on time. Knowing you plan to always use us means a lot, and I truly appreciate the trust you placed in our team. Happy New Year.

January 06, 2026

Be careful of added service contracts added to contract and skimmed over in the explanation of charges More

by rrtil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Ballard
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Jan 06, 2026 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you for taking the time to share this, Roma. I am sorry for the frustration around this, especially given everything you were already dealing with, and I completely understand how that would be upsetting. I do want to clarify, respectfully, that we do not automatically add service contracts to purchase agreements without discussion or authorization, but it is possible there was some confusion since a family member originally signed the paperwork and may not have had the chance to fully walk through every detail with you afterward. Regardless, if anything was unclear or not explained as thoroughly as it should have been, that is on us. We always want customers to feel informed and confident in what they are signing.

January 04, 2026

Everything was smooth and easy. No run around and I was in and out in just over an hour More

by Joe_reyling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2026 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Love hearing this, Joe. Smooth, easy, and no run around is exactly how we want the process to feel, and getting you in and out that quickly matters. I appreciate you choosing us and trusting our team to take care of you. Happy New Year.

January 03, 2026

Always eager to please. Very friendly staff. Courteous and professional. Seevis is always done quickly. More

by PRECIOUSITEM71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2026 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Love hearing this. I am glad the team is always eager to help and that the experience feels friendly, courteous, and professional every visit. Paulo Gutierrez and Theresa West do a great job taking care of people and keeping things moving quickly, and I appreciate you calling them out and trusting us with your service needs. Happy New Year.

January 02, 2026

Always quick to get my truck in and out for service. Always does what they say More

by richardwild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2026 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you for leaving a great review, we look forward to seeing you again. Happy New Year!!

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