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Glenn Chrysler Dodge Jeep Ram

Crestwood, KY

4.4
409 Reviews
Glenn Chrysler Dodge Jeep Ram is proud to be Louisville's newest (and now largest volume!) Chrysler Dodge Jeep Ram dealership! We are your #1 source for new and used vehicles, vehicle service and parts! Call, click or stop by our dealership in Crestwood, KY today! Interested in selling your vehicle? Glenn makes selling your vehicle easy. With our 15 minute appraisal, you can walk away with a check for your vehicle today. Need maintenance or repairs to your vehicle? Glenn has a full automotive maintenance and repair facility with state of the art technology and factory trained technicians. Glenn CDJR is a one stop shop for all of your automotive needs!
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6424 KY-146

Crestwood, KY

40014

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Showing 409 reviews

January 26, 2023

Always attentive, professional & trustworthy. I appreciate how convenient it is to get routine service done. I always feel assured that the level of competency by the technicians is outstanding a More

by regal138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Boyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charmaine Flanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Thanks for the great review! We look forward to providing you excellent service in the future!

January 25, 2023

I had great pleasure working with Mason to get my current dream car. He was very thorough and made me feel comfortable with making this purchase. More

by Brooklyne Moore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Thanks for the great review! We look forward to providing you excellent service in the future!

December 30, 2022

The worst dealership I’ve even dealt with in life. Not organized and zero communication. We wish we never purchased a vehicle from this group of incompetent individuals. HORRIBLE !!! RUDE!! TERRIBLE!! More

by Shay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Billy
Jan 27, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Shay - we have no record of your visit or purchase from our dealership. Please contact us at 502-241-6868 to review this situation and allow us to find a solution.

Jan 27, 2023 -

Shay responded

The entire staff is very aware of the situation where the Jeep SRT was stolen, items were then stolen by your mechanics. Visit “your” dealership and they will be able to tell you all about it. My husband purchased this vehicle. I don’t need to mention his name unless there is a history of cars stolen off your lot. But you know what.. perhaps you do! You have the worst establishment in history of dealerships. Close it down. Just writing this brings back my anxiety! Horrible horrible people!

December 14, 2022

Bad customer experience in buying a used car. Shady practices.never made good on agreements More

by tudorbob739
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Mason Wells
Jan 27, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Bob, we were able to review the information with your purchase. Any agreement that was made will be honored and taken care of. Service after the sale is important to us. Please reach out to us at rfrey@glenncdjroflouisville.com and we will coordinate to rectify any outstanding items.

June 03, 2022

I contacted dealership about a new Ram truck in stock but was told they would not honor our Cummins discount (1% under invoice). At that point I ended my interest in that truck. More

by dbultman64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien Phillips
November 22, 2021

Sales Rep Nick S. Was friendly, helpful, and knowledgeable. Big inventory and found my vehicle quickly. Great buying experience. More

by larry.shanks50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick S.
October 04, 2021

It would be an understatement to say that this has been the worst car buying experience I’ve ever had. I have been a Jeep owner for years and recently came back on the market due to a car accident. I conta More

by Dmitri_P
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nick Craig
Oct 05, 2021 -

Glenn Chrysler Dodge Jeep Ram responded

Hi, we're extremely disappointed to hear about your negative experience at Louisville Chrysler Dodge Jeep Ram. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. We hope you'll give us the chance to make this up to you. Please reach out to us at (502) 450-9412 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

August 30, 2021

Nick was great to work with. No pressure, very knowledgeable. My husband and I decided to just pass on the vehicle for now, due to other reasons. I would buy from Nick with confidence! More

by 1M G00D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Craig
August 04, 2016

Used car salesman gets bad name yet AGAIN!!!! This is for the Craig & Landreth Crestwood, KY Jeep, Chrysler... My wife & I went out there 3 times & wait until y'all here this!!!.. I'm a family ma More

by Jheleringer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad & Connie
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