Glenn Chrysler Dodge Jeep Ram
Crestwood, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Tried to get information on the vehicle - no response and then they sold it. If you aren't local, don't waste your time. then they sold it. If you aren't local, don't waste your time. More
Polite and helpful sales personnel. No pressure to buy a vehicle. I feel that they gave me a great deal. Very satisified. Detail department could improve on car detail. No pressure to buy a vehicle. I feel that they gave me a great deal. Very satisified. Detail department could improve on car detail. More
Sold us an SUV that had a check engine light come on one week after delivery and the sunroof doesn't work AT ALL!!!!! week after delivery and the sunroof doesn't work AT ALL!!!!! More
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Noticed car had mismatched tire when got home tires are like new but one is different, also window has small chip in it, have to buy a tire so they’ll match and get windshield fixed, great dealership, fina like new but one is different, also window has small chip in it, have to buy a tire so they’ll match and get windshield fixed, great dealership, financing guy got better deal than was quoted More
very nice dealer and i appreciate him making me comfortable on my test drive! thank you all :) comfortable on my test drive! thank you all :) More
Tire pressure was not checked. Other than that everything was fine. Zach was very informative. Other than that everything was fine. Zach was very informative. More
Terrible experience. Bought a car with problems and they kept my car for 3 weeks to not even fix the issue I brought the car in for. I would never recommend or buy anothe Bought a car with problems and they kept my car for 3 weeks to not even fix the issue I brought the car in for. I would never recommend or buy another vehicle from you all. Also they have terrible communication or lack of urgency to answer questions/provide feedback on my vehicle. More
I have purchased 2 vehicles from them and they are honest reliable and trustworthy. The service department is wonderful reliable and trustworthy. The service department is wonderful More
I used to like- even referred a friend who bought a car there(and I co-signed her loan) I was satisfied with service department too .. Until my most recent encounter. Apparently the service department is there(and I co-signed her loan) I was satisfied with service department too .. Until my most recent encounter. Apparently the service department is gravely understaffed.. my vehicle was there for over 2 months. From what I was told a huge part of the repair delay was related to warranty approval delays… the mechanic had to spend literally hours on the phone on hold and then waiting for approval. I also tried to contact Chrysler related to concerns or to get resolution- also to No avail… The delays in the repair caused quite a bit of inconvenience and frustration. Sadly to the point that I will not take my car there again, nor will I buy my next van(Pacifica) there, nor will I refer anyone- I’m not just disappointed with Glen- I’m very disturbed by the amount of time Chrysler takes to honor/approve warranty work. I WILL not consider a Chrysler/Dodge/Jeep in the future. And my experience at Glen most recently has been nefarious to the point that I can’t return there for service. More