Glenn Chrysler Dodge Jeep Ram
Crestwood, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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very nice dealer and i appreciate him making me comfortable on my test drive! thank you all :) comfortable on my test drive! thank you all :) More
Tire pressure was not checked. Other than that everything was fine. Zach was very informative. Other than that everything was fine. Zach was very informative. More
Terrible experience. Bought a car with problems and they kept my car for 3 weeks to not even fix the issue I brought the car in for. I would never recommend or buy anothe Bought a car with problems and they kept my car for 3 weeks to not even fix the issue I brought the car in for. I would never recommend or buy another vehicle from you all. Also they have terrible communication or lack of urgency to answer questions/provide feedback on my vehicle. More
I have purchased 2 vehicles from them and they are honest reliable and trustworthy. The service department is wonderful reliable and trustworthy. The service department is wonderful More
I used to like- even referred a friend who bought a car there(and I co-signed her loan) I was satisfied with service department too .. Until my most recent encounter. Apparently the service department is there(and I co-signed her loan) I was satisfied with service department too .. Until my most recent encounter. Apparently the service department is gravely understaffed.. my vehicle was there for over 2 months. From what I was told a huge part of the repair delay was related to warranty approval delays… the mechanic had to spend literally hours on the phone on hold and then waiting for approval. I also tried to contact Chrysler related to concerns or to get resolution- also to No avail… The delays in the repair caused quite a bit of inconvenience and frustration. Sadly to the point that I will not take my car there again, nor will I buy my next van(Pacifica) there, nor will I refer anyone- I’m not just disappointed with Glen- I’m very disturbed by the amount of time Chrysler takes to honor/approve warranty work. I WILL not consider a Chrysler/Dodge/Jeep in the future. And my experience at Glen most recently has been nefarious to the point that I can’t return there for service. More
I received very good customer service. My oil change was scheduled and I was told it would take an hour and an half. My car was serviced right on time. My oil change was scheduled and I was told it would take an hour and an half. My car was serviced right on time. More
They was willing to find the best quality of what I wanted at the rate my loan would allow. wanted at the rate my loan would allow. More
Great easy to deal with staff. I wasn't sure what I wanted and the salesman helped me figure out what was best for me. I wasn't sure what I wanted and the salesman helped me figure out what was best for me. More
This was a first time “virtual” buying experience for me and I must say it was pleasant. Everything from negotiations and loan application to delivery of my new car; all online and all so convenient. Things and I must say it was pleasant. Everything from negotiations and loan application to delivery of my new car; all online and all so convenient. Things I was not impressed with? Impressive turn around time on texting too (I made it clear I would not negotiate any other way and they obliged). Things I wasn’t impressed with? The car was not detailed, as you might expect a brand new car to be. There was mud on the interior door, steering wheel and plastic trim. The windows were excessively dirty and spotted. Other than that, I have no complaints and was satisfied with my buying experience. More
Excellent sales staff. Pleasant buying experience with no wasted time or run around. Would highly recommend buying a vehicle from them. Pleasant buying experience with no wasted time or run around. Would highly recommend buying a vehicle from them. More