Glenn Auto Mall Pre-Owned
Lexington, KY
253 Reviews of Glenn Auto Mall Pre-Owned
I am impressed with both the vehicle and the sales service I received from Scott Keyland. The transaction was smooth and stress free, I feel Scott worked for me in getting me what I wanted. Scott's kn service I received from Scott Keyland. The transaction was smooth and stress free, I feel Scott worked for me in getting me what I wanted. Scott's knowledge, expertise, honesty and professional attitude can't be found anywhere else... Superior service and follow up all the way and I will not hesitate to return to Glenn Nissan for another vehicle and will recommend the dealership to friends/relatives looking for a new/used vehicle. More
Very friendly. Low pressure experience. Zac made the purchasing experience worry free. We shopped for this truck over the course of a week and Zac offered several opportunites to drive the vehicle, tak purchasing experience worry free. We shopped for this truck over the course of a week and Zac offered several opportunites to drive the vehicle, take it home etc. I noted some scratches & imperfections on my first visit and was pleased to find they had addressed these on the next visit even though I had not listed that as contingent on the sale. That's a nice touch. More
I had a great experience with Glenn Auto Mall Pre-Owned. They cleaned and serviced the Veracruz I was purchasing in a very timely manner. Zach Dunn was so helpful to explain everything about the vehicle an They cleaned and serviced the Veracruz I was purchasing in a very timely manner. Zach Dunn was so helpful to explain everything about the vehicle and all the paperwork. I was very comfortable with the whole process. I would recommend Zach Dunn to anyone who wants to purchase from Glenn Auto Mall in Lexington, KY. More
After searching several dealerships, and getting nowhere, I called Glenn Auto Mall who I heard about through a Google search for dealers. It was my lucky day. Zach answered the phone and within minutes he I called Glenn Auto Mall who I heard about through a Google search for dealers. It was my lucky day. Zach answered the phone and within minutes he found the exact vehicle I had been looking for. He emailed me several photos and vehicle info and I knew everything I needed to know before I ever stepped foot on the lot! I could have bought this without a test drive!!! I got to the lot and was welcomed by everyones easygoing, no hassle personalities. After a test drive, I was ready to buy! With the help from Zach and Eric, I got the vehicle I wanted, I got the the amount I expected from my trade and financing that I needed! It would be unrealistic to think that my experience could have been any better! Thanks to the team at Glenn Auto Mall, I will be back for my next auto purchase! More
I had overall great experience with the dealership. My salesperson was friendly, polite, and professional. Upon purchase of the car, I made an agreement for a few things to be fixed on the car and he com salesperson was friendly, polite, and professional. Upon purchase of the car, I made an agreement for a few things to be fixed on the car and he communicated everything effectively between my wants and needs and the service department. I was made aware of the status of the jobs when my car was at the shop and was given a rental for my convenience. More
I have purchased vehicles for years at Glenn, and have always found them to be fair and very professional. The online experience was similar - all of the information was accurate and I was able to browse always found them to be fair and very professional. The online experience was similar - all of the information was accurate and I was able to browse for what I wanted without leaving my home or office. It is a great service that I highly recommend. Eric Manley and his team are fantastic. More
I consider myself fortunate to have run across Shannon Jones at Glenn Automall. My wife and I had a horrible experience at a prior car dealer a few years back and were looking to find a dealer we could ac Jones at Glenn Automall. My wife and I had a horrible experience at a prior car dealer a few years back and were looking to find a dealer we could actually trust. We met Shannon and were very happy with the low key, easy approach he had. I do my research and am pretty close on cost and numbers, so I knew he was being very honest with us. I give people one chance to give an honest price and then I'll walk out. I don't have time to play games and Shannon is great about laying out an honest price up front. At this point, we have purchased 5 cars from Shannon over the past few years (the cars are great, we just get bored!). We recently purchased a Mitsubishi Outlander from Shannon and I think the entire process took about 35 minutes. I've dealt with the headaches at other places and simply won't go anywhere else as long as Shannon is at Glenn Auto. To highlight this, my wife really wanted a convertible and we dealt with all the typical car sales tactics at other places. I finally went to Shannon and askd him to locate us one out of state and bring it in to Glenn for me to buy...he did! That type of service and friendship has earned him loyal customers from us. Will definitely come back to see Shannon Jones at Glenn. More
Wonderful experience with Zach and Glenn Automall. Zach is a thoughtful saleman that really goes the extra mile to ensure full enjoyment of the Infiniti brand. I highly recommend him and Glenn Infiniti! I is a thoughtful saleman that really goes the extra mile to ensure full enjoyment of the Infiniti brand. I highly recommend him and Glenn Infiniti! I will definitely tell all of my friends and go out of my way to bring my business back to Zach in the future! More
Our experience, from the very beginning, was pleasant to say the least. We were met within minutes by salesman Brett Zurcher. He asked what we were looking for and immediately led us to several options th say the least. We were met within minutes by salesman Brett Zurcher. He asked what we were looking for and immediately led us to several options that met our criteria. He gave us helpful info. that allowed us to make our choice with confidence. From there, we met with Olivia Tudor who went out of her way to find the best way to get us into our new Murano. We are thrilled with our new car. The entire sales procedure was so refreshing and quick. Thanks again Brett, Olivia and Glenn AM staff for your service and for being so genuine. More
Shannon was very quick to respond to my internet inquiry. He was very helpful, friendly, and more than willing to work within my budget! Not only was he willing to work within my budget to help get me the He was very helpful, friendly, and more than willing to work within my budget! Not only was he willing to work within my budget to help get me the car I was interested, but he was also very patient with my trade-in of my old car! He made my buying experience enjoyable and eased my nerves every step of the way! As a first time buyer all I could think of was the classic car salesman stereotype. Shannon and everyone else at Glenn Auto Mall broke that stereotype for me and I will be back to these guys in the future, as well as name dropping the xxxx out of them too! THANKS AGAIN! More