Glenn Auto Mall Pre-Owned
Lexington, KY
253 Reviews of Glenn Auto Mall Pre-Owned
I've already done a testimonial, but Cip was very respectful/easy/pleasant/competent to work with. He attended the buying process from start to finish and we spoke/text several times over the course respectful/easy/pleasant/competent to work with. He attended the buying process from start to finish and we spoke/text several times over the course of the transaction, even after hours. I looked almost 8mos for this car and he was eager/willing to make the sale. The fact that I was out of state did not deter him. I appreciated his dedication, as several other dealers hadn't followed through for me and it was a trade/cash sale. I highly recommend him and he might hear from my daughter if she finds a vehicle on your website. More
I really appreciate the buying experience I had at your dealership. Ciprian was very helpful, and friendly . I would defiantly do business with this dealership againg in the future ! dealership. Ciprian was very helpful, and friendly . I would defiantly do business with this dealership againg in the future ! More
I worked with James (as the salesperson) and Elizabeth (with financing). This was my first experience at Glenn Auto Mall and it turned out to be a surprisingly pleasant encounter (I typically dread buying (with financing). This was my first experience at Glenn Auto Mall and it turned out to be a surprisingly pleasant encounter (I typically dread buying cars). From the initial contact via the phone to the face-to-face conversations at the end, both James and Elizabeth went out of their way to be helpful. The customer service extended to me was quite exceptional and I most certainly recommend Glenn Auto Mall as a car-buying source, and I would like to personally recommend James Henderson and Elizabeth McKinley. More
Greg was a great salesman and did not pressure us. We wish you had more of a selection of older model cars with lower mileage. We do understand they are hard to come by. wish you had more of a selection of older model cars with lower mileage. We do understand they are hard to come by. More
Ciprian was very professional in his approach to sell the vehicle. It was a not a harassing experience. Corey in the service dept. was professional dealing with my daughter and her service issues. vehicle. It was a not a harassing experience. Corey in the service dept. was professional dealing with my daughter and her service issues. More
Joe gave us a warm welcome and had the vehicle we were interested in gassed up and waiting at the door. He was knowledgeable about the vehicle and able to answer all our questions. Joe went above and beyo interested in gassed up and waiting at the door. He was knowledgeable about the vehicle and able to answer all our questions. Joe went above and beyond and negotiated our sale efficiently. Overall, our experience was great and we would not hesitate to contact him in the future when we are ready for our next upgrade. More
Tiffani was very patient and kept close contact with me as I made my decision. She has a great personality and everyone was super friendly, which made it much easier and less stressful. She was not pushy as I made my decision. She has a great personality and everyone was super friendly, which made it much easier and less stressful. She was not pushy at all and gave me a great choice of vehicles to choose from. Anything I needed, she was very willing to do or check on for me. Olivia was my finance advisor and she was great, as well. She explained everything to me and answered many questions that I had about the payment plan and warranty of my vehicle. This is the fourth vehicle that I have bought at Glenn auto mall. Thank you for making each and every time stress-free and fun. Candi More
I must say I was quite surprised at the treatment we recieved by Scott and Barb at Glenn. We browsed some vehicles online and set an appointment with Scott and he had the vehicle cleaned up and ready recieved by Scott and Barb at Glenn. We browsed some vehicles online and set an appointment with Scott and he had the vehicle cleaned up and ready to drive! We didn't purchase our vehicle the first visit as we had several to look at, but when Scott called to thank us for visiting I let him know that my wife and I would be returning to him and Glenn. He again had the vehicle ready, an Barb in helped us with financing! Both stayed late an treated us better than any other dealership we visited! Scott even watched our grand kids while we did our paperwork! Glenn had certainly proved to be a great dealership! I will recommend them to those I know! More
Everyone we worked with was very helpful and creative in Everyone we worked with was very helpful and creative in getting us on our way in the car that we wanted. Thanks for your help. Loving the RED Lex Everyone we worked with was very helpful and creative in getting us on our way in the car that we wanted. Thanks for your help. Loving the RED Lexus. Linda Niehaus More