Glendora Chevrolet

Emma was amazing. She answered everything we could think of. She definitely won’t over and above. We recommend her and Glendora Chevrolet. Thank you of. She definitely won’t over and above. We recommend her and Glendora Chevrolet. Thank you More

Service Scam We maded a appt and the truck was never test driven or checked at all it just sat there all day we know this because we wrote down the miles. We We maded a appt and the truck was never test driven or checked at all it just sat there all day we know this because we wrote down the miles. We brought it in for a noise in the front and I payed my employee's to sit and wait at the shop to pick up the truck because it was to be loaded for that coming Monday and when we called and called and called we where told that it was being worked on!!! but when we got there at 5 pm on Friday we where told that we need the fuel system to be flushed right now for $1700 or if we waited it would be $2500 later! we brought it in for a break problem and noise and your company never checked anything. We where told when we were there that all the cars and trucks that we could see have been waiting for weeks for parts and certified mechanics to have time to work on them. And when I said forget it I was called buy a sales person on site asking me if I wanted to trade in my 2016 truck because of its miles, it only has 48,000 miles on it. WOW WHAT A WASTE OF TIME AND WHAT A SCAM YOU GUYS ARE RUNNING THERE!!!! More

Brake booster was never changed from the 1st time it went out. Rolando cared only about selling service than safety. Alex never return any calls! The customer service manager only helped if I agree to come i out. Rolando cared only about selling service than safety. Alex never return any calls! The customer service manager only helped if I agree to come in & buy another car. Since then I’ve hired an attorney. We bought 2 cars from here and regret it horribly. More

When I arrived I spoke with rolondo of the service department which I have spoken before on another service visit he assisted me with the information that I needed and took my vehicle in right away department which I have spoken before on another service visit he assisted me with the information that I needed and took my vehicle in right away and within a couple of hours I was back on the road with very minimal down time I trust glendora chevrolet with all my service needs and rolondo deserves more than 110 percent. More

Shady We were told Mobile One oil would be used, it was not. We also had two oil changes done with two vehicles that should have been the same price. The We were told Mobile One oil would be used, it was not. We also had two oil changes done with two vehicles that should have been the same price. The invoicing is not clear and has different misc charges on each. We were charged a line item for tire rotation of $25 in which we did not authorize or want. When we questioned it the manager told us it was included for free with the oil change, but couldn't explain why the line item on the invoice stated "$25 tire rotation". We have lost faith in all Chevrolet Dealers and their shady practices. More

biggest waste of time ever. I wish I could give this zero stars. The biggest BAIT AND SWITCH BS I have ever dealt with at a car dealer!!! I confirmed EVERY detail with the sale I wish I could give this zero stars. The biggest BAIT AND SWITCH BS I have ever dealt with at a car dealer!!! I confirmed EVERY detail with the sales rep via phone and texts and told her this is what I am willing to pay. I got the KBB from my trade-in confirmed. I went through EVERY line of the price to confirm what I would be paying THEN I told her I would be driving an hour to get there so A. the car had to be there and B. this is what my payments and price will be. She told me yes 100% the car would be there and this morning I drove from Burbank here to discover A. The car was sold and B. when they found a comparable care they WOULD NOT HONOR THE PRICE I WAS GIVEN then while they were wasting my time trying to get me to pay $100 more than I was quoted I get a text from the sales woman saying" good news the car is still there and ready for me" WHICH WAS 100% A LIE. They kept wasting my time for another hour "trying to make it work" only to be told AGAIN THEY WOULD NOT HONOR THE PRICE I WAS GIVEN. DO NOT GO HERE, THIS IS A SCAM BAIT AND SWITCH DEALER. I've wasted my entire morning of my one day off and have NOTHING but aggravation to show for it. More

Transmission test drive May 2019 Vehicle was left at service to be checked for a noise problem and had 3/4 tank of gas. Next day, I was told that they had driven over 90 miles and fou Vehicle was left at service to be checked for a noise problem and had 3/4 tank of gas. Next day, I was told that they had driven over 90 miles and found no problem! My TRUCK was returned to me with less than 1/4 tank of gas remaining and a new steering problem, which had developed. I found this out as I was driving home from the dealership. Driving home, the whole truck was shaking and the steering kept drifting to the right. I do not know where they were driving but this is not an OFF-Road vehicle! GLENDORA CHEVROLET WILL NOT BE SEEING MY BUSINESS AGAIN!!! More

Incorrect recommendations and overpriced services The service department has changed. For over 12 years had our car serviced at this dealership and they provided good recommendations, service and cos The service department has changed. For over 12 years had our car serviced at this dealership and they provided good recommendations, service and cost. A few weeks ago brought the car in to have oil changed and check oil gauge erratic movement and a/c not working. Got a call and recommended to replace cluster and the whole a/c unit as it sezied and compromised the whole system. Recommended full suspension work too! The cost to fix was almost $10,000!! Unbelievable, just went for the oil change and they charged 150 diagnostic for the cluster and the a/c. Last time they did a diagnostic they charged 70, I don't know what the reason why it doubled. Long story short, I got the a/c fixed for a quarter of what they quoted!!! Be very weary folks when you take your car in for service... in fact I am staying away from now on. More

Overcharged for service Went for a oil change and November of 18 what is charged for 7 quarts of oil and the car that holds 5.3 quarts contacted Chevrolet corporate trying to Went for a oil change and November of 18 what is charged for 7 quarts of oil and the car that holds 5.3 quarts contacted Chevrolet corporate trying to get a refund of the overcharge it is now April 7th of 19 and I have not received the check on the 6th I called the service manager and the general manager in the morning and have not heard since corporate is telling me that the check is ready 2 weeks ago the service manager told me he was mailing it if you have any sense at all you will not utilize this dealership it was a one-time service I was not able to drive to Long Beach when I purchased my car to get serviced where I've had zero issues also they did not reprogram the tire sensors so now on my guide my front tires are my rear tires and my rear tires are my front tires Run Drive just do not utilize this dealership More

Lo peor en dealers Te estafan con lo de lojack lo instalan en todos los vehiculos y luego si no lo quieres te forsan adquirirlo con la escusa que es ya esta instalafo OJ Te estafan con lo de lojack lo instalan en todos los vehiculos y luego si no lo quieres te forsan adquirirlo con la escusa que es ya esta instalafo OJO es una opcion no obligatoria adquirirlo ;yo fui tratada con tan poca etica profesional por el manager al punto que somato los papeles en el escritorio cuando le dije que no queria ese producto y que no era bajo LEY obligatorio tenerla y su respuesta fue pues tan poco el carro tecnicamente sino compraba lojack tanpoco el carro( eso es obligar a un cliente a adquirir algo que no quiere )horrible y humillante experiencia no le recomendaria a nadie ese dealer sin tomar en cuenta que ni siquiera le bajaron NADA del precio y ni un llavero de agradecimiento horrible horrible experiencia ; desonestos ; no etica profesional ; el manager Mike Rocha una persona super arrogante More