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Glendale Nissan LA

Glendale, CA

2.8
87 Reviews

727 S Brand Blvd

Glendale, CA

91204

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87 Reviews of Glendale Nissan LA

January 04, 2022

The person who has been contacting me for weeks, George, just sounds shady over the phone. He does not hear what you are saying, what your concerns are, he just wants to get you into the dealer so he can st More

by Brianmikeyg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gevork Adjemian
Jan 06, 2022 -

Glendale Nissan LA responded

Brianmikeyg, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. I would like the opportunity to speak with you please feel free to reach me at your earliest convenience at 818-696-9301 Ext: 5022 Maricela Aguilar Owner Loyalty Manager

April 21, 2021

Went to Glendale Nissan today to consider purchasing an advertised Rogue. The price was actually thousands of dollars higher than advertised because they stated there was "dealer options" on the car. I t More

by Cattiva
Recommend Dealer
No
Employees Worked With
Brandon and unknown manager
Apr 24, 2021 -

Glendale Nissan LA responded

Hi Cattiva, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (818) 696-9301 so we can work towards a resolution. We look forward to hearing from you. Maricela Aguilar Owner Loyalty Manager 818-696-9301

April 19, 2021

I spoke with Viken, he told me that car was not ready, (Pre-owned 2020 Sentra S) but if I was interested in checking out a 2019 Sentra S. Which I had in mind as a second option. Although I was a little he More

by IKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Viken Guemidjian
Apr 21, 2021 -

Glendale Nissan LA responded

Ikm, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We'd like the opportunity to discuss this with you. Please reach out to us at (818) 696-9301 at your earliest convenience to discuss how we can turn your experience into a positive one. Thank you, Maricela Aguilar Owner Loyalty Manager

April 13, 2021

This dealership is a solid group of con artist and liars as I was assisting a young women in purchasing a vehicle and they tell you all the things you want hear before the sale but I am telling you DO NOT t More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Schwartz, Carlos Agosto, Vincent Franco
Apr 19, 2021 -

Glendale Nissan LA responded

Hi Rich, we regret your most recent visit with us was not up to the standards we strive for. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (818) 696-9301 so we can work towards a solution. Thank you and have a great day. Maricela Aguilar maguilar@glendalenissan1.com Owner Loyalty Manager 818-696-9301

Apr 19, 2021 -

Rich responded

I would never ever give you another opportunity as I meant everything I said maybe you should consider some changes in managment and changes as I can not imagine any person treating another person with such disrespect, blatantly lying and just outright saying they dod not care how I felt and that they did what they could. I clearly outlined the names of the people who I dealt with but I would not take a vehicle for free if I had to deal with these people . If you really care have the owner contact me so I can see if they appreciate the way their staff if treating the public, I plan on also contacting the attorney generals office on Glendale as well as you have some very crude people employed there.

March 11, 2021

Highly recommend Brenda in reception is the best and Juan Pérez is amazing too. Great service ! car was cleaned and sanitize perfect ! Every one was super friendly 5 stars More

by r.flor82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Pérez
Mar 16, 2021 -

Glendale Nissan LA responded

R.flor82, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Glendale Nissan. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Glendale Nissan!

March 06, 2021

I brought my car in for service today and was taken care of very quickly. My car came back out super clean. Staff were very courteous and accommodating. More

by Gig U.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Galindo
Mar 09, 2021 -

Glendale Nissan LA responded

Hi Gig U., we are very happy to have provided you with such a positive experience! We're happy you found our staff to be so supportive during your experience here at Glendale Nissan. We hope to be of service to you again in the future. Best wishes, Glendale Nissan

March 02, 2021

I just leased a New 2021 Rouge and Glendale Nissan kept my payments under $300 per month. This was a better deal than Toyota, Honda and Mitsubishi. My salesman Brandon Woods was excellent and I was in an More

by Stevenxcel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Woods
Mar 04, 2021 -

Glendale Nissan LA responded

Hi Stevenxcel, thank you for taking the time to leave a review for us at Glendale Nissan. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Glendale Nissan! Welcome Glendale Nissan Family! Maricela Aguilar Owner Loyalty Manager 818-696-9301

January 27, 2020

Fantastic customer service! The Service department was friendly, knowledgeable, and respectful. I will be back to Glendale Nissan and I will be recommending family and friends. More

by Allison N.
Recommend Dealer
Yes
Employees Worked With
Victor Tecorral, Hazel Hermosura, Sam Mikel, Ricardo Quintanar
Jan 27, 2020 -

Glendale Nissan LA responded

Allison, thank you for taking the time to leave us a 5 star review! We appreciate your kind words and recommendation. We look forward to seeing you at your next maintenance appointment.

April 06, 2017

I recommend VICTOR TECORRAL As soon as I arrived I was assisted with great costumer service. I went in for service and this gentleman made sure I was tooken care of. I highly rec More

by Llopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor tecorral
March 15, 2017

It was amaazing!! Vladimir was beyond amazIng. He was real and brutally honest with me about the differences between buying and leasing and all of my options. He is a f More

by Distillers3290
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vladimir
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