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Glendale Nissan LA

Glendale, CA

2.6
86 Reviews

727 S Brand Blvd

Glendale, CA

91204

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86 Reviews of Glendale Nissan LA

August 16, 2024

I want thank Glendale nissan for helping me with purchase of my new vehicle, you guys were so helpful and attentive while was there . Made the whole process of buy a car so pleasant. Thanks again More

by marvinmonteros
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Mancilla, Marcelo Campiani
Aug 23, 2024 -

Glendale Nissan LA responded

Marvinmonteros, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 22, 2024

Excellent service, quick and efficient Nice experience. Process was fast and no games Highly recommended stire More

by Sleiman.timani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armen, Rodrigo Mancilla, Marcelo Campiani, Ruben Gonzalez
Jul 26, 2024 -

Glendale Nissan LA responded

Sleiman.timani, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Glendale Nissan. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 01, 2024

Took my car for regular maintenance and William helped me. He was very knowledgeable and courteous. Highly recommend him and Nissan in Glendale. More

by chan.janeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department-William
May 03, 2024 -

Glendale Nissan LA responded

Hi Chan.janeth, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Glendale Nissan

February 21, 2024

They did a good ol’ bait and switch on me. Called an hour before leaving home (took me an hour to get to this dealer) and they assured car was available. Get there, and was told: “we sold the More

by ES
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Peter Saphier, Sergio
Feb 21, 2024 -

Glendale Nissan LA responded

ES, I can assure you that we do not find this type of behavior acceptable, and we have addressed the situation you have described. I sincerely offer you an apology for the miscommunication with our staff. Your experience has been elevated with upper management and addressed with pe rsonal involved. Please feel free to contact me at your earliest convenience at 818-696-9301 Ext 5011. I would like an opportunity to speak with you. Sincerely, Maricela Aguilar Owner Loyalty Manager

December 25, 2023

Hidden “required” fees totaling $5k onto price…bait with sticker and add things like GPS tracking, glass etching etc. Beware buyer. More

by Joelkirkand
Recommend Dealer
No
Employees Worked With
Not important
Apr 24, 2024 -

Glendale Nissan LA responded

Joelkirkand, we strive for excellence, and are disappointed to hear that you received anything less. Thanks for bringing this matter to our attention. We have elevated your experience to management and our staff to have better communication with our Guest. I apologize for not surpassing your expectations as we strive with all Guest. Sincerely, Maricela Aguilar Owner Loyalty Manager

December 12, 2023

Visited there because the dealer had advertised vis Cars. com a number discounted Nissan Rogues. When I got there, the sales rep showed me a bunch of full priced Rogues and gave me some xx that they were disc More

by nlethaby
Recommend Dealer
No
Employees Worked With
Not sure who I worked with
Apr 24, 2024 -

Glendale Nissan LA responded

Nlethaby, we strive for excellence, and are disappointed to hear that you received anything less. Thanks for bringing this matter to our attention. We have elevated your experience to management and our staff to have better communication with our Guest. I apologize for not surpassing your expectations as we strive with all Guest. Sincerely, Maricela Aguilar Owner Loyalty Manager

November 10, 2023

I wish I could give zero stars. That’s how bad my experience was. This is my own opinion…DO NOT BUY A CAR from this dealership. I bought a Nissan Rogue from here - and after driv More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Sanchez
October 21, 2023

I'm an IDIOT for not looking for reviews on this Dealership. I ended up paying more for a lease than to purchase the car. I felt pressure and rushed to sign papers - I just wanted out of there! BE More

by Prince of Hollywood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Viken Guemidjian, Roberto Serna, Edwin Zerate
Oct 29, 2023 -

Glendale Nissan LA responded

Hello, my name is Shadi and I am the new General Sales Manager here at Glendale Nissan. I would love to get on the phone or have you visit us to go over your terms. I do know Nissan was not Leasing customer buy out their lease few months ago. With me being new I would love to change your experience :) My cell is 2132735020

Oct 29, 2023 -

Prince of Hollywood responded

- and what would you do? I already signed the contract! I also ordered custom mats for the car and never received them. That company is a joke and if you ARE a good guy - clear your desk and LEAVE before your name gets smeared!

March 31, 2022

This dealership sold an $18,000. 00 car (msrp) with the highest apr to my homeless brother. He basically walked into this dealership, homeless, and they dug up his old work history an More

by sleonidov82
Recommend Dealer
No
Employees Worked With
Twins?
Apr 01, 2022 -

Glendale Nissan LA responded

We regret to hear that you had a negative experience with us but we appreciate the opportunity to turn your experience around. Please kindly contact me at your earliest convenience at 818-696-9301 My name is Maricela Aguilar Owner Loyalty Manager.

Apr 06, 2022 -

Glendale Nissan LA responded

Hello, my name is Shadi and I am the General Sales Manager. I would love to get on the phone with you when you have a moment. My cell is 213-273-5020.

January 04, 2022

The person who has been contacting me for weeks, George, just sounds shady over the phone. He does not hear what you are saying, what your concerns are, he just wants to get you into the dealer so he can st More

by Brianmikeyg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gevork Adjemian
Jan 06, 2022 -

Glendale Nissan LA responded

Brianmikeyg, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. I would like the opportunity to speak with you please feel free to reach me at your earliest convenience at 818-696-9301 Ext: 5022 Maricela Aguilar Owner Loyalty Manager

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