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Glen Toyota - Service Center

Fair Lawn, NJ

4.5
2,780 Reviews

2,780 Reviews of Glen Toyota - Service Center

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July 05, 2024

Excellent customer service and knowledgeable staff. The dealership offers a wide selection of vehicles and efficient maintenance. Highly recommended! More

by DK
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 04, 2024

Glen Toyota always does a fantastic job! My car goes in on time and gets returned in a timely fashion. I’ve never had a problem or a complaint! More

by Kkell817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 01, 2024

Quick, clean, fair. Appointment scheduled without problems, 5 minutes to get in, 1 hour service. Problem with payment solved in 5 minutes. More

by skvaznikov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Cimillo
Jul 03, 2024 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

July 01, 2024

Keep up to good friendly attitude. Have not felt any upsell pressure so far Thana More

by Mukeshp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 30, 2024

The service was reasonable and had a honest assessment of what the car needs which really made a difference to my driving experience More

by E.G.Luyun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla Marquez
Jul 03, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 28, 2024

My purchase of a car at Glen Toyota last July is the first time I used the services of that dealership. It is also the first time I purchased a Toyota. To date, I don't regret either decision. I trus More

by cfc3usa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Mota-Herrera
Jul 03, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 27, 2024

I know my car is in the best hands at Glen Toyota! Bill is great, he explains everything clearly, it is a pleasure to work with him! More

by Analu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 27, 2024

After the 2nd trip in a week my daughter went all the way there to find out they ordered the wrong part. No apologies or anything. Takes about a half hour to get there. More

by bposull
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Marin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com so we can rectify and discuss the situation. Thanks Rob D GM

June 24, 2024

Thank you for advising me about the brake condition. Glen Toyota always provide the reliable and excellent service. More

by genemila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Cimillo
Jun 26, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 22, 2024

Everything went well except whomever did the car wash didn’t wipe off my car.niI had spots all over it . The widows rear view as well. The back window spots of water and the body. I had to spend more m More

by puffin201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! . We utilize all customer feedback so we can improve. Glen Toyota certainly appreciates your business! Rob D GM