Glen Toyota

Kept emailing Veronica at our local Toyota dealership for price as we had already test driven vehicle elsewhere. Kept getting promises of prices to be sent but not with the options we wanted. Sometimes had price as we had already test driven vehicle elsewhere. Kept getting promises of prices to be sent but not with the options we wanted. Sometimes had to reply two and three times to get an answer, then received more emails computer generated asking if I need any help that she would be glad to help, not answering prior email. Always had an excuse but seemed very nice. Did not seem qualified to help customers or handle the job period, but meant well. We finally went to another dealer and got the new vehicle quickly. More

at the dealer they did not explain and show their product fully. one being an example of a test drive, we were not offered a test drive. they also did not explain the contract at the time of signing them. th fully. one being an example of a test drive, we were not offered a test drive. they also did not explain the contract at the time of signing them. they also did not provide us with a second spare key when we drove the highlander home. then,after we had purchased the car and used it for about three days the seat warmers were becoming too hot. then when i was sitting on the front passesnger seat i touched my back and my chair feeling it was burning. my sweater was burned and the seat warmers were too hot. then we returned the car to the dealer. i also called the insurance and the warranties to cancel everything and the payments. then they let us borrow a rav-4 to use while they were going to fix the highlander. they let us use the rav-4 for two days and called us to return it. we returned it at the dealer and we signed a receipt to show that we returned the car. one of the staff membembers also signed the receipt. after a couple of days they called and said that they will file a complain that the car was stolen. they were harassing us to get the car. then now they dropped off the car in front of the house and left it there. More

I bought a car from Glen Toyota. Very bad experience I bought a car from Glen Toyota. Very bad experience encountered by me bying a car. Can't reach people. My temp license on the car was expiring and d I bought a car from Glen Toyota. Very bad experience encountered by me bying a car. Can't reach people. My temp license on the car was expiring and didn't received registered plates yet. I called glen toyora so many times to ask for details and renew the temp registration. Can't get hold of people. I don't recommend anyone. More

Best price, super friendly and hounest ... An asset to Toyota community... Forget those large dealers such as prestige or parkway where their prices are toooo high. Go to Glen and get the best numbes fair Toyota community... Forget those large dealers such as prestige or parkway where their prices are toooo high. Go to Glen and get the best numbes fair and hounest ... What car shipping should really be like. Thanks you all at Glen Toyota Mike More

Joey was really great. We test drove 2 cars...he even pretended to like my driving. Very friendly, and honest. Said I was asking too low of a price, but he really worked with me to get my payment to an pretended to like my driving. Very friendly, and honest. Said I was asking too low of a price, but he really worked with me to get my payment to an affordable rate. I appreciate all the time he spend with me. This is my first time buying a Toyota and Joey was really great in helping me get what I needed. More

This is THE worst car dealership I've ever worked with!!! Really!!! Unfortunately, I had a misfortune to lease my wife's car from them, which they have tried to impose more fees and other charges, so I reall Really!!! Unfortunately, I had a misfortune to lease my wife's car from them, which they have tried to impose more fees and other charges, so I really had to be careful and watch every step... Then, when we had brought our car there for the maintenance, they have screwed up with one of the hubcaps and it fell of somewhere on the road. Unfortunately we hadn't noticed it for few days and then they had denied its their fault. But wait, the next oil change, the same thing had happened again and another hubcap was lost, but they had denied it all the same, because, as they put it "oil change doesn't require any work on the tires...". It may be true, but why would it fall off the same they on the way to the store??? On top of that, the staff behind the counter in the service department was rude enough to just show me the door saying "just leave...". I had sent an email to the service manager, but was, as expected blown off. Anyway, stay away from them, they are AWFUL.. I don't think I'll be dealing with them again! More

I live about a mile away from Glen Toyota. Still, I leased my Highlander from another dealership. Glen Toyota was about $200 more expensive than the other folks. Now every time I am get this car ser leased my Highlander from another dealership. Glen Toyota was about $200 more expensive than the other folks. Now every time I am get this car serviced I have other troubles - their schedules are always full, they can only accept the car in the morning etc. Now I just completed the service and few days later "Check engine" shows up and now I can't drive my vehicle on a weekend as of course their first available day for check is 3 days away. Ohhh. Stay way to avoid troubles. You should be enjoying your can and not speaking with unfriendly customer service on Saturdays. More

We just wanted to give a big "THANK YOU" to Emilio Minier and Glen Toyota for helping us with information on a possible Sienna purchase. Emilio was quick to answer all of our questions, was con Emilio Minier and Glen Toyota for helping us with information on a possible Sienna purchase. Emilio was quick to answer all of our questions, was considerate and consistently helpful, and he was low key and no pressure. Even though, due to distance, we decided to purchase our new vehicle elsewhere, we feel confident in recommending Glen Toyota because of our good experience. More