Ginn Chevrolet
Covington, GA
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A loyal customer for years, retired and trusted Ginn with servicing my vehicles. The service manager had been being friendly/understanding. The check engine light came on and being my only means of transport servicing my vehicles. The service manager had been being friendly/understanding. The check engine light came on and being my only means of transportation, I was at the service department when it opened. It had already been serviced early this year replacing the gasket. I paid for a water pump that I don't know if I really needed, quoted that would owe $5124.16 to replace it and that might not be the problem. I had to ask her to check my extended warranty I had paid for. After checking it was now I only owed $400. In the end, at some point they discovered that the gasket had been improperly installed, put on backwards. So now, I owed $200. After calling to tell me, said they would order the part it should be there the next day and my truck would be ready that day, never heard back. After no communication from her, I called the next day. The service manager was out and I was told they would check the status for me. They could only tell me that the part was there and my particular service manager would get my message. It has been the worst experience I ever had at Ginn's Service Department. More
Fantastic team. I have purchased multiple vehicles from Ginn and they never disappoint. They operate with honesty and integrity. I will continue going there. I have purchased multiple vehicles from Ginn and they never disappoint. They operate with honesty and integrity. I will continue going there. More
Awesome service--- Did great work and no issues. Thanks Ashley and Yolanda. Ginn Motors has always gone above and beyond... I've purchased 3 cars from here and have all my work done here Thanks Ashley and Yolanda. Ginn Motors has always gone above and beyond... I've purchased 3 cars from here and have all my work done here More
Yolanda gets ⭐️⭐️⭐️⭐️⭐️. She went beyond to help me in my situation. She arranged times to fit my schedule. She was always available to answer my questions. She made me feel She went beyond to help me in my situation. She arranged times to fit my schedule. She was always available to answer my questions. She made me feel that I was in good hands. More
We had an all-around great experience at Ginn. Reese did an excellent job answering all of our questions. If he didn’t know he found the answers! We were his first sale! Could tell that he was r Reese did an excellent job answering all of our questions. If he didn’t know he found the answers! We were his first sale! Could tell that he was receiving strong support from his sales team so we felt secure having him as our salesman! Love our new used SUV! More
No pressure sales associates that are super friendly. They go beyond other dealers that i visited to help make a decision on my purchase. They go beyond other dealers that i visited to help make a decision on my purchase. More

