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Ginn Chevrolet

Covington, GA

Overview
Reviews
4.5
137 Reviews
Call Dealership (470) 613-6152

8153 Access Road

Covington, GA

30014

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By Type

Showing 137 reviews

December 08, 2025

Service here is always pretty much great. This last visit was concerning, however we needed additional answers on the issue and may have not communicated that well to get them. We now need to More

by ysbarton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot recall the name
Report | Print
Dec 08, 2025 -

Ginn Chevrolet responded

Thank you for sharing your experience with us. I appreciate your feedback and understand your concerns regarding the additional answers needed for your truck. It’s important to us that you receive the information you require. Please feel free to reach out to us at Ginn Chevrolet to schedule your next visit, and we’ll ensure you get the clarity you need. We look forward to assisting you further! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 08, 2025

Poor. Appointment made to drop your vehicle off but not diagnosed same day. Three (3) days later and car still not diagnosed/serviced until I threatened to More

by RIPBRENDA62904
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley
Report | Print
Dec 09, 2025 -

Ginn Chevrolet responded

Thank you for sharing your experience with us. I understand your frustration regarding the delay in diagnosing your vehicle and the inconvenience it caused you. Your feedback is important, and I want to assure you that we take these matters seriously. I encourage you to reach out to me directly at Ginn Chevrolet, so we can discuss your concerns further. Thank you for your input. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 04, 2025

Great service team! Ashley and Yolanda always communicate the exact issue and cost to repair before work begins. Repair times are prompt, and drop off is seamless. Co More

by DGELDHAUSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Martin and Yolanda Ormsby
Report | Print
Dec 05, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful review! I'm pleased to hear that you had a great experience with our service team at Ginn Chevrolet. It's fantastic to know that Ashley and Yolanda provided clear communication and prompt service. I appreciate your support, and we hope to see you again for any future needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 03, 2025

The service provided was affordable and I left with a confident feeling the work was done right. More

by DASTICKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Martin
Report | Print
Dec 03, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you found our service affordable and that you left feeling confident in the quality of the work done at Ginn Chevrolet. We appreciate your feedback and look forward to serving you again! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 01, 2025

The repair cost was to high for a oil leak, but the response time was quick. More

by sgrahamburns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Dec 02, 2025 -

Ginn Chevrolet responded

Thank you for your feedback, Graham! I understand that repair costs can be a concern, but I am glad to hear that our response time met your expectations. At Ginn Chevrolet, we strive to provide quality service as efficiently as possible. If you have any further questions or need assistance, please feel free to reach out to us. We appreciate your business! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

November 30, 2025

Mr Gibbs always go beyond to make sure I get the best deals on my vehicle. Excellent experience More

by pitts12mgd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deon Gibbs
Report | Print
Nov 30, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had an excellent experience with Mr. Gibbs at Ginn Chevrolet. Our team is dedicated to providing the best deals and service to our customers. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

November 28, 2025

Very friendly and helpful. When I called that I needed to come in as soon as possible I had no problem at all. Went in right away More

by ginn4156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Nov 28, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful review, Ginn! I'm thrilled to hear that you found our team at Ginn Chevrolet friendly and helpful. It's great to know that we could accommodate your needs promptly. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

November 26, 2025

I have always had great service at Ginn - very professional, Yvonne did a great job handling my needs for my 2015 SRX Cadillac More

by deborah.reagin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Report | Print
Nov 26, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful review, Deborah! I'm thrilled to hear that you consistently receive great service at Ginn Chevrolet and that Yvonne was able to assist you with your 2015 SRX Cadillac. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

November 25, 2025

Great customer service, Ms. Ashley is really awesome. I trust Ginn Chevrolet with my vehicle and there diagnosis of needed repairs. More

by SHANNONFOX.78SF7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Ashley
Report | Print
Nov 25, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful review, Shannon! I'm thrilled to hear that you had a great experience with Ashley at Ginn Chevrolet. Your trust in our team and our vehicle diagnostics means a lot to us. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

November 16, 2025

Showed staff the code that was displaying off and on for a month. They drove my car said it didn’t throw the code. I asked them to check whatever they would with that code and was told no. I would have t More

by GONZALESGWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Report | Print
Nov 17, 2025 -

Ginn Chevrolet responded

Thank you for sharing your experience with us, Gwen. I understand your frustration regarding the diagnostic process and the charge associated with the test drive. Your feedback is valuable, and we take it seriously as it helps us improve our services. I encourage you to reach out to me directly at Ginn Chevrolet to discuss this further,. Thank you for your time. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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