Gillman Mitsubishi North
Houston, TX
276 Reviews of Gillman Mitsubishi North
My experience here at Gillman was great not only where they efficient but they were honest. I felt great when I left and it didn't take all day. I will be recommending them to my family and friends. they efficient but they were honest. I felt great when I left and it didn't take all day. I will be recommending them to my family and friends. More
First I would like to recommend that anyone reading this deal with Hassan Esfaoui! This is the second vehicle I have purchased from this dealership and I can't say enough about the customer service and over deal with Hassan Esfaoui! This is the second vehicle I have purchased from this dealership and I can't say enough about the customer service and overall atmosphere of this dealership. Not only was everyone my wife and I dealt with extremely friendly, but they were also very professional. From requesting a contact online to signing the paperwork to buy the vehicle everything was pleasant. We set an appointment to test drive a vehicle and they had it ready and waiting when we arrived about 10 minutes early for our appointment. Our sales agent Hassan was very friendly, respectful, professional and knowledgeable. He also accommodated us when I asked to see another vehicle I had found online. The second vehicle (that I had not told him about before the appointment) had a flat tire but Hassan was still able to show it to us and we made an appointment to test drive it the next day. He was again on time and very prepared! I went to see the vehicle on my lunch break, and due to Hassan's punctuality and being prepared, I test drove the car and got back to work with plenty of time. I also liked that during the entire buying process Hassan was always available and actually walked us through everything. It made my wife and I feel like we were his only and most important customers even though I am sure he had other customers on the lot that he was tending to. I feel we got a great value for the vehicle we purchased and will absolutely be return customers for our next vehicle. I would not hesitate to recommend this dealership and Hassan to all of my friends and family! More
They were very patient with us, as we had no clue if we wanted to buy or lease. They were all very honest and helped make the decision easier for us. They were able to get everything we wanted. Would defin wanted to buy or lease. They were all very honest and helped make the decision easier for us. They were able to get everything we wanted. Would definitely recommend them to anyone. More
Fisrst time I approached this dealer I was welcome with no pressure, I was shown the cars I liked and then I was recommended some more to cover my requirements. The negociation was hassle free and they rea no pressure, I was shown the cars I liked and then I was recommended some more to cover my requirements. The negociation was hassle free and they really worked with me to get a good deal. I've bougth two cars in the last year and both experiences were hassle free and with a big deal of support from their representatives. Payment went also smooth and financing was quickly available. Their managers were also willing to go the extra mile to help me to close the deal. I recommend then highly and you will not be disspointed!!! More
Fast response via email about my inquiry. during the purchasing process everyone are very helpful. Rick from beginning to end of the process is very helpful and accommodating. I hope everyone will still purchasing process everyone are very helpful. Rick from beginning to end of the process is very helpful and accommodating. I hope everyone will still be the same after sale services. There was some miscommunication about the price and monthly value of the car, that we just learned before signing the contract, but the "financial advisor" was helpful about that. Overall, I am very satisfied and hoping after sale service is as satisfying as the purchasing experience of the car. More
My son spoke with Charles on the telephone before we visited Gillman and he was so friendly and answered all our questions without being pushy that we went to the dealership within the hour. When w visited Gillman and he was so friendly and answered all our questions without being pushy that we went to the dealership within the hour. When we arrived, we were greeteed by Andrew and he was wonderful. Never pushy, answered our questions and listened to what I wanted. Bill and John also we very professional, courteous, friendly, listened to what I wanted and handled our transaction with the least amount of delay. Like most people, I hate the dealership process but I must commend the Gillman team - they made the process as pain free as possible. I must admit that I would have never gone to Gillman but for my son's interest in the Lancer he had seen on their website and a finance offer from Capital One Bank but because of the excellent service - I would go back the next time I'm in the market for a car. Thanks Gillman!! More
I connected to the dealership by seeing the particular vehicle we were interested in "on-line". Having a specific vehicle and price up front took out some of the unpleasant "haggling" that one may associ vehicle we were interested in "on-line". Having a specific vehicle and price up front took out some of the unpleasant "haggling" that one may associate with buying a car. So my experience was very positive: the salesperson communicated with me on-line and with a phone call in advance; when I arrived, he immediately gave us the key to the car and let us test drive it. It was a very busy day so he wasn't able to join us on the test drive which was fine since we were very familiar with the make/model of the car we were interested in. It also gave my daughter and I time to discuss our thoughts/questions which Mohammad answered when we returned. I appreciated that there was no attempt to sell us up to something bigger/better since we were buying a used car which was not a Mitsubishi. We were pleasantly surprised that the mileage reported on-line was about 6,200 more than the actual mileage on car. I'd say it's important to get your information on the web site as accurate as possible although in this case the deal was even better than we were expecting so we were thrilled. The price was great...I'm sure helped by end-of-year mark-downs. I appreciated that we had the opportunity to purchase an extended warranty (which we may or may not do. Overall, we had a very positive experience and would not hesitate to visit the Gillman dealership again. More
Gillman has been there for my family in the past and now for me! I went two other places and waisted allot of time for nothing, butt as soon as I arrived at Gillman Mitsubishi the sales man got right to the for me! I went two other places and waisted allot of time for nothing, butt as soon as I arrived at Gillman Mitsubishi the sales man got right to the point and gave me what I wanted in no time at all. I guess you can say that I am now a Gillman guy also... Thanks for my new ride for the new year. More
Mohammad is the man. Number one sales person in the company. Loved the experience at gillman mitsubishi. I know they made money from me and they ask for it. Atleast they are honest. I had outside finan company. Loved the experience at gillman mitsubishi. I know they made money from me and they ask for it. Atleast they are honest. I had outside financing, and they gave me better rate too. I can't complain. Keep up the good work. More
My sales representative Andrew Mangol was awesome. He has great customer service even after the sale was over I contacted him on several occasion just for general information and he always gives an immid has great customer service even after the sale was over I contacted him on several occasion just for general information and he always gives an immidiate friendly responce. Andrew is awesome anyone looking to purchace a vehicle you should definitly give him a visit at Gillman Mitsibishi North. More