Gillman Mitsubishi North

I had called various dealerships for internet quotes prior to walking into Gillman for a test drive. When asked what quote I had received, I gave them a ballpark range and was shocked that they had bet prior to walking into Gillman for a test drive. When asked what quote I had received, I gave them a ballpark range and was shocked that they had bettered my expectations without having to negotiate. I had to negotiate to get the color and added options of my wanting, but the experience was friendly. They will use common sales tactics (e.g. trying to sell you a different color, offering a today only price, etc.) but if you are prepared and knowledgeable, the team is very helpful and accommodating. More

Justin was very helpful and responsive to our needs. This is my first Mitsubishi vehicle and it is great. The dealership had a very nice atmosphere. The dealer had to bring in my new Outlander from an This is my first Mitsubishi vehicle and it is great. The dealership had a very nice atmosphere. The dealer had to bring in my new Outlander from another city and this was done very expeditiously. More

I was very pleased with how much Justin pushed to help us get into our new car! I will definitely recommend him to anyone I hear about looking for a new vehicle! My husband even had to be back to our side get into our new car! I will definitely recommend him to anyone I hear about looking for a new vehicle! My husband even had to be back to our side of town in time for work and they made sure we were out the door on time! They also worked with us on the phone days before so the process in the dealership would be as short as possible! I am again very, very pleased! More

Verbally greed to price on phone, but when we arrived, we were told there would be "additional costs". When a price was finally agreed upon on paper which we signed in person and then went to financing, it were told there would be "additional costs". When a price was finally agreed upon on paper which we signed in person and then went to financing, it was a different price again... said they "computed tax wrong". Don't care about "formula"...had agreed to final financing price--rework numbers to come up with final price agreed upon. Waited over 3 hours for a deal that should have taken less than 1 because our understanding was that it was taken care of on the phone before we arrived (we drove in 4 hours from Louisiana). When we walked in, a credit check had not been completed (we gave all information i.e. social security numbers, etc on the phone), nor had any paper been processed. Justin did not have any paper ready... had to go find blank copies. There were no other customers in the store, so there was no excuse. Additionally, Justin called 3 times that day and knew EXACTLY when we were planning to arrive to pick up the vehicle. The odometer confirmation form said the vehicle had 20 miles on it, which we signed, but in reality, it had over 220 miles. No one could explain the discrepancy. We were told that a "new" odometer reading would be mailed to us in Louisiana and told to go to another Mitsubishi dealer to confirm that the vehicle was "new." More

A friend of mine referred me to Hassan since I was in the market for a a cash car . My salesperson didn`t put pressure on me ,but took enough time to find me the car,the price and the deal I was looking for market for a a cash car . My salesperson didn`t put pressure on me ,but took enough time to find me the car,the price and the deal I was looking for. Over all I have had the best car buying experience so far. Thank you Hassan and Gillman Mitsubishi. Fatima Bouhaja More

Went to Glllman looking for a low cost cash car for my daughter's birthday (7/2/10) they showed me a 2002 Lancer that looked very nice I purchased the car and took it home on the way home it started vibra daughter's birthday (7/2/10) they showed me a 2002 Lancer that looked very nice I purchased the car and took it home on the way home it started vibrating at stop lights, after being parked over night the car developed a sour smell inside, then we discovered the key would not open the trunk. My wife returned to Gillman on Saturday (7/3/10) to complain about the car thinking it would only be to make us feel better. To our surprise when she spoke to Hassan he called Matt who looked the car over had it checked out then told her the service department would be open 730 am Monday to please bring the car in then, we did . THEY REPLACED 2 MOTOR MOUNTS REDETAILED THE ENTIRE CAR AND REKEYED THE TRUNK even thou the car was purchased as is these repairs cost us nothing. Everyone there went above and beyond to make sure that we were happy with our purchase. With service like that on a cheap cash used car I will not shop any other dealer. Bill More