Gillman Mitsubishi North
Houston, TX
276 Reviews of Gillman Mitsubishi North
I mostly talked to Ruben. He was very friendly and knowledgeable about the cars I was interested in. He went out of his way to help me make the right decision. Overall, my car buying experience has be knowledgeable about the cars I was interested in. He went out of his way to help me make the right decision. Overall, my car buying experience has been positive and I would recommend this dealership. More
I am a previous Eclipse owner. I did not check the quality of work tab because, my vehicle was new. I do think that there should be more selections to consumers, because when a buyer walks in, they d quality of work tab because, my vehicle was new. I do think that there should be more selections to consumers, because when a buyer walks in, they do not want to be feel like they have no choice but to select from what is available. My vehicle of choice was not on the lot, but was driven to me which put miles on it that I would have liked to put on the vehicle since I was paying for it. I guess there is new vehicle alloted mileage to still be able to classify a vehicle as new. There was no discount to me for that, even though I asked for two years of oil changes, I was only promissed one year and they would get back to me on the two years. Haven't gotten confirmation on that yet. It is not always necessary to try and make the consumer feel obligated or guilty becuase some of us already know what we want, but I guess that is apart of the game of selling vehicles. Some of the origninal numbers changed from the agreement I made with the salesman to the financial department when I signed. I myself new what type of vehicle that I wanted when I came to the store. I was greeted promptly, maybe because no other customers where there at the time. My salesman was respectful of my wants, because I explained that I did not need to buy a vehicle, I was there because I wanted to buy one and I didn't want to be there to long. I did not get all of the functions of my car explained like how to open the trunk from the inside and all of the dipsticks to check my cars fluids, bluetooth connections, etc. I do not think that all my cars fluids were checked, maybe because there was a rush to get it to me to close. But, all that being said I do love my Eclipse. More
My experience at Gillman Mitsubishi was simply perfect. I couldnt be more happy with my sales advisor. Ruben was very helpful, polite and completly committed to meeting all my needs. I have gone to several d couldnt be more happy with my sales advisor. Ruben was very helpful, polite and completly committed to meeting all my needs. I have gone to several dealerships in the houston area,and not one compares to the professionalism that Gillman Mitsubishi provides. The staff really makes you feel at ease. My 1st car buying experience was so easy, smooth, and I would recommend this dealership to anyone. I am very happy with my purchase and look forward to enjoying my brand new lancer! More
Donnie Hicks is a terrific employee and has always done his very best to treat me fairly! He was able to tell me over the phone what he suspected my problem to be and, although he was not completely accur his very best to treat me fairly! He was able to tell me over the phone what he suspected my problem to be and, although he was not completely accurate, he was very close. He handled my service work and rental car needs very efficiently and very professionally. More
Ruben was very patient and dealt well with my demands. I was not crazy about buying a Mitsubishi but felt like they made a good offer and they did have one model I liked. Service Manager was very nice. Sal was not crazy about buying a Mitsubishi but felt like they made a good offer and they did have one model I liked. Service Manager was very nice. Salesman (Ruben) and the finance personnel were also very personable and willing to explain all of the options they could offer and answered my questions thoroughly. It was a good experience with no pressure. More
My experience with Gillman Mitsubishi was exceptional. The salesman, Ruben Cauton, was professional, knowledgeable and very helpful. Dealing with Ruben and the price of the car made me decide to purchase The salesman, Ruben Cauton, was professional, knowledgeable and very helpful. Dealing with Ruben and the price of the car made me decide to purchase the car from Gillman. Thank you Ruben and the rest of the sales team for making my car buying experience very pleasant. More
We went in on a Saturday evening to take a look at an Outlander. We liked the vehicle and decided to purchase. The customer service was friendly and top notch. Our transaction went smoothly and we were i Outlander. We liked the vehicle and decided to purchase. The customer service was friendly and top notch. Our transaction went smoothly and we were in and out in a relatively short amount of time with the vehicle and terms we wanted. More
I've always used this dealership to service my vehicle. Donnie Hicks is the best service advisor bar none. He has always taking care of any issues that may arise. I would definitely recommend this service Donnie Hicks is the best service advisor bar none. He has always taking care of any issues that may arise. I would definitely recommend this service department to anyone. Keep up the great work! More
I have given this great review because i have been going to Gillman for over a year now and everytime i deal with donnie. he is the most kind and caring employee, he is always polite, and does his best ever to Gillman for over a year now and everytime i deal with donnie. he is the most kind and caring employee, he is always polite, and does his best everytime to get me in when i want to be there and get me a discount on my service. i think the main reason he is so great is because he goes beyond his job, he knows and understands i have four young children and that every dollar counts. if you need something from gillman service and parts call donnie and he will get you set up!!! thanks donnie -brittney whatley More
they were very personal, kind and know how the treat their customers, i did not have wait long for the paper work. the saleman who help me went above and beyond is duity. and he was very personal. i wil their customers, i did not have wait long for the paper work. the saleman who help me went above and beyond is duity. and he was very personal. i will send other people their. if i need another car in the future i will go their. More