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Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

Tacoma, WA

4.2
1,805 Reviews
Call Service Center (253) 620-1900

1,805 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

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December 21, 2024

Service was slow but the work was completed. I brought the car in on Monday per request but did not get it back until four days later., More

by Johnnyalexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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December 20, 2024

$1800 damage to the drivers door on my truck when I left it for repairs and no offers to take care of the damage. More

by 57geyer@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Suzi Cronin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

At least fifteen words. At least fifteen words. At least 15. Words. At least fifteen words. More

by tmedak4412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy
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Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Looks like you hit the 15-word mark perfectly! Thanks for the fun challenge and the 5-star rating. We’re thrilled you had a great experience!

December 19, 2024

They were the best they handled me with care. I enjoyed them. They kept me informed and they did a great job. I really appreciate taking my car there because they’re the best in Tacoma. More

by Otis.ainslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Cudini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Cronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

Chuck is very helpful and professional helping me multiple service appointments for required work. Car ready when promised More

by Kirby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thanks for sharing your experience! We’re so glad Chuck could assist you with your service appointments and get your car ready on time. We appreciate your kind words and look forward to helping you again in the future!

December 18, 2024

Actually figured out my heating problem I'd had for months. A different dealership told me they couldn't fix it. Love these guys. More

by jehandran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzi Cronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We're thrilled to hear that we were able to solve the heating issue that had been troubling you! It's always great when we can turn things around where others couldn't. Thanks for trusting us, and we're so glad you love working with us!

December 18, 2024

Jeff took great care of the transaction and streamlined the process which enhanced my experience compared to other dealers I’ve bought from in the past. More

by Hunter.clarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience! We're so glad to hear that Jeff made the process smooth and hassle-free for you. Streamlining the transaction is exactly what we aim for, and it’s great to know we stood out compared to your past experiences. We truly appreciate your feedback and hope you’re enjoying your new vehicle! Let us know if there’s anything else we can do for you.

December 18, 2024

Christy was very helpful, she explained that the cause of the problem on my vehicle. I got what I needed to get done. More

by NDEDICATORIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy
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Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We’re so glad to hear that Christy was able to assist you and provide a clear explanation of the issue with your vehicle! It’s great to know you got everything taken care of. Thank you for sharing your experience!

December 17, 2024

I have been in this dealers service department a few times for an issue with my new 2024 GMC 1500 Sierra and they have been very accommodating and it seems like they have finally figured out the issue a More

by Arnejohansen45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Cronin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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December 16, 2024

Fast and efficient! Convenient location. Everyone was kind while we waited. We will come back. More

by Whtl300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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