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Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

Tacoma, WA

4.2
1,844 Reviews

1,844 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

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January 21, 2025

They checked for a starting problem and discovered a bad battery. The battery had been changed two years ago but they discovered it was still under warranty saving me a lot of money. They also did my oil an More

by chiefchuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

I am not sure what happened on my last visit to Gilchrist. My power train warranty didn't cover things that it definitely should have and then they couldn't work well enough with my extended warran More

by rbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Quinn
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Interaction with the staff was pleasant. The service was completed very quickly. Overall it was a good experience. More

by SIGRUN FREEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzi Cronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Great service. Nice people. Always willing to answer questions. Easy to get appointments. Clean environent. More

by gangegd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Sharpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Cronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

My Diesel Fuel Filer was replaced and the reset only goes to 36%. Wouldn't you think it should show 100%? I called On Star and they were no help. More

by jolive7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave the sales manager
January 18, 2025

Not the same service it was a couple years ago. Just want your money now, not your satisfaction. A 4 hour repair turned into a week. Communication occurred only because I initiated it. Didn’t get t More

by SHELMS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Christensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Chuck and Christy we’re both so kind, friendly and knowledgeable about everything involving this repair. Both of these professionals are very very good at their jobs. The mechanics did a great job rep More

by Sam F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Kristi was a great service manager and Gilchrist representative. She was responsive to all of my needs. More

by DVSVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Powell - excellent
January 18, 2025

Attentive, considerate of my needs and time frame. Friendly and courteous. Helped get me back to work. More

by Jamesjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Cronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

I came in for service and was short on time. The service agent that helped me got me in and out and to my next appointment on time. More

by johnfietz7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzi Cronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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