
Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
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2,480 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma
Quick and to the point! The entire process took maybe a total of 45 min. From credit application to signing paperwork and out the door. I recommend Gilchrist Chevrolet Bu The entire process took maybe a total of 45 min. From credit application to signing paperwork and out the door. I recommend Gilchrist Chevrolet Buick GMC for everyone looking to buy either New or Used vehicles. Frank in finance was amazing at his job. Quick and straightforward, no haggling and upright honest. I will be coming back for my next purchase! More
Dealer unable to correct or fix veh. Issue. Since the dealership was unable to repair veh., policy/insurance of not towing with veh. My issue only occurs during towing, unable to diagnose proble Since the dealership was unable to repair veh., policy/insurance of not towing with veh. My issue only occurs during towing, unable to diagnose problem. More
Happy customer I brought my 2014 Chevy impala in to get my brakes checked out due to a loud noise the front right wheel was making. Kristy Graham helped me, her cust I brought my 2014 Chevy impala in to get my brakes checked out due to a loud noise the front right wheel was making. Kristy Graham helped me, her customer service was wonderful and there was no surprising bill at the end when picked up my vehicle everything was spot on like she told me. I defiantly would recommend this place if u need your vehicle repaired or checked out. More
Quick diagnosis. Was allowed to speak to the Tech, whose name I didn’t get, who gave me a thoughtful review of my truck’s issue. Also, the Service Mgr. (Ryan) went Was allowed to speak to the Tech, whose name I didn’t get, who gave me a thoughtful review of my truck’s issue. Also, the Service Mgr. (Ryan) went out of his way to seek me out to follow up with a previous issue he personally addressed months earlier. All around a great experience. More
Expensive and bad communication Front desk ladies were very nice but the rest of the crew didn’t look like they’d give one crap about me or my car. They didn’t communicate when they Front desk ladies were very nice but the rest of the crew didn’t look like they’d give one crap about me or my car. They didn’t communicate when they were going to fix something and how much that would cost. Work on your communication and friendliness. I had to go here for a new computer but I wouldn’t come back. More
Service included Not very friendly, didn’t go over any other issues with my vehicle. No wash or vacuum. Looked at the print out from the receipt, says the front tires Not very friendly, didn’t go over any other issues with my vehicle. No wash or vacuum. Looked at the print out from the receipt, says the front tires were 7/32 tread, and same with the rear. Last month i bought brand new front tires and the rear tires also needed to be replaced but i couldn’t afford them yet. Really seems like the form was pencil whipped. Yes it was free, but only because I bought the car from them, so that was factored into the purchase price. I guess after 2 years the free part really means minimum service. More
Service is Good Not Great I had an appointment and waited about five minutes before someone acknowledged me. My service advisor was fine, but not very chatty or friendly. The s I had an appointment and waited about five minutes before someone acknowledged me. My service advisor was fine, but not very chatty or friendly. The service on my vehicle took as long as expected and they seemed to do an adequate job. More
Tahoe 2019 Shade our salesman picked us up at our hotel near Sea-Tac and drove us to Gilchrist Chevy to purchase our new 2019 Tahoe. He knew about the SUV h Shade our salesman picked us up at our hotel near Sea-Tac and drove us to Gilchrist Chevy to purchase our new 2019 Tahoe. He knew about the SUV he sold and the transaction was quick and we drove off the car lot. More
Great service My sales associate, Abe was fantastic to work with, super knowledgeable with the truck that I wanted to purchase and helped to make this purchase very My sales associate, Abe was fantastic to work with, super knowledgeable with the truck that I wanted to purchase and helped to make this purchase very smooth. Thanks Abe! More
Good Service I've worked with the service department roughly 10 times. I've never had any mechanical issues related to a service. I have had to do repeated visits I've worked with the service department roughly 10 times. I've never had any mechanical issues related to a service. I have had to do repeated visits for the same issue, but it was due to a factory defect. They always take care of my needs. The only improvement I would suggest is they slow down and pay attention to detail more. A car wash would be nice when they leave greasy finger prints on glass and body. Overall good experience. More