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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.3
2,480 Reviews

6014 S Tacoma Way

Tacoma, WA

98409

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2,480 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

September 16, 2019

Quick and to the point! The entire process took maybe a total of 45 min. From credit application to signing paperwork and out the door. I recommend Gilchrist Chevrolet Bu More

by natalie.eadie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Everitt, Will Ketcham
Sep 16, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write this nice review. If there is anything that we can ever do for you please let us know! Welcome to the Gilchrist Auto Family!

September 12, 2019

Dealer unable to correct or fix veh. Issue. Since the dealership was unable to repair veh., policy/insurance of not towing with veh. My issue only occurs during towing, unable to diagnose proble More

by mdemetruk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Graham
Sep 14, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write us a review! While unfortunately we were not able to duplicate the issue, we are pleased to hear that you still had a good experience and still recommend us. Thank you for being apart of the Gilchrist Auto Family. Drive Safe.

September 12, 2019

Happy customer I brought my 2014 Chevy impala in to get my brakes checked out due to a loud noise the front right wheel was making. Kristy Graham helped me, her cust More

by TIFFANYHAMILTON85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Graham
Sep 14, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to rate us and leave the recommendation for Kristi. We are pleased to hear that you enjoyed your experience and had a 5/5 experience with us. If we can ever do anything to help please feel free to give us a call. Thank you for being a Gilchrist Auto Family Member! Drive Safe!

September 10, 2019

Quick diagnosis. Was allowed to speak to the Tech, whose name I didn’t get, who gave me a thoughtful review of my truck’s issue. Also, the Service Mgr. (Ryan) went More

by DMSKMS93
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chuck White, Kristy Graham
Sep 14, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write us a review. We are very pleased to hear that you had a good experience with us. Thank you for giving us another chance from your previous experience. We are happy to hear that you are pleased and continue to be apart of the Gilchrist Auto Family!

September 10, 2019

Expensive and bad communication Front desk ladies were very nice but the rest of the crew didn’t look like they’d give one crap about me or my car. They didn’t communicate when they More

by Miles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck White
September 05, 2019

Service included Not very friendly, didn’t go over any other issues with my vehicle. No wash or vacuum. Looked at the print out from the receipt, says the front tires More

by jking562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Sep 05, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We are sorry to hear that you would not recommend us. While we do not have an on site car wash like some dealers, we do offer Brown Bear Car Wash coupons for a free car wash. If you would like to come back and get one we would be happy to get you one.. We must have dropped the ball somewhere along the way and would hope to still see you around for continued maintenance. If you would like to contact our Service Manager directly to go over your recent visit, he can be reached via email to Ryan@gilghristauto.com. We hope that you take the chance to reach out to Ryan and hopefully we can make make any future visits more enjoyable.

September 05, 2019

Service is Good Not Great I had an appointment and waited about five minutes before someone acknowledged me. My service advisor was fine, but not very chatty or friendly. The s More

by Lindsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Welsh
Sep 05, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Lindsey for taking the time to write this review. Your comments have been passed along and we hope that your next visit with us is great!

September 05, 2019

Tahoe 2019 Shade our salesman picked us up at our hotel near Sea-Tac and drove us to Gilchrist Chevy to purchase our new 2019 Tahoe. He knew about the SUV h More

by donnacole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shade Clark
Sep 05, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time for posting this review. We are happy to hear that you were pleased with our sales team. We often have people fly in to purchase vehicles here at Gilchrist. We are grateful to be close to the airport and gladly offer to pay for uber/lyft or pick you up at/around the airport!

September 05, 2019

Great service My sales associate, Abe was fantastic to work with, super knowledgeable with the truck that I wanted to purchase and helped to make this purchase very More

by MATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibraheem Abe Almasslawi
Sep 05, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thanks Matt for taking the time to write this review. We are pleased to hear that you enjoyed your latest vehicle purchase with us. Welcome to the Gilchrist Auto Family!

September 03, 2019

Good Service I've worked with the service department roughly 10 times. I've never had any mechanical issues related to a service. I have had to do repeated visits More

by BAIRJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm, Michael Smith, Kristy Graham
Sep 05, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write us a good review. We are pleased to hear that you recommend us and have had good service. Thank you for being understanding of the repeat visits, we do our best to resolve any issues in one visit but sometimes one fix just doesn't seem to do the trick... Your recommendation has been forwarded to the Service Manager, Ryan, and hope that your latest visit fixed the vehicle! While we do not have an on site car wash, we do offer Car Wash coupons that can be redeemed at several local car washes. Next time you bring your vehicle in for service please ask the cashier for a coupon!

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