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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,480 Reviews

6014 S Tacoma Way

Tacoma, WA

98409

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2,480 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

February 07, 2020

Anthony Breslin is the best!!! Made the process so smooth and easy. Car was ready for a test drive when we arrived. Financing was quick too. In and out with the car in less than 2 hours. More

by Kemist222
Recommend Dealer
Yes
Employees Worked With
Anthony Breslin, Steve Smith
February 07, 2020

The service staff at Gilchrist were very courteous and prompt in providing service for my vehicle. I was in and out with my oil change and vehicle inspection within an hour. More

by slbarrow1
Recommend Dealer
Yes
Employees Worked With
Michael Smith, Kristy Graham
February 02, 2020

Chevy Bolt Ev Went in to buy a Chevy Bolt EV and the one I wanted was already spoken for. Tom M. was a great fit for my personality. He was professional and quick More

by r.stanley2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom MacDonald
Feb 10, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write such a detailed review about your recent experience, letting us and other know about the effort that was put into finding the perfect vehicle for you! We do our best to ensure that we find you the perfect vehicle that fits your needs and your budget comfortably! We are pleased to hear that you have joined the Gilchrist Auto Family!

February 02, 2020

Standard visit and vehicle check up I enjoy working with this dealership and their service department. As a suggestion, I would like to have estimates for the suggested work from the ch More

by skillda1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Graham
Feb 11, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write a comment about our Service Department and for rating us. We do our best to include quotes for upcoming services on all customers, although somehow we must have missed putting the estimate on your paperwork. Please feel free to call us back to 253-620-1900 so we can get you an estimate on brakes. Unfortunately, we do not have a car wash on site, although at the cashier we offer complimentary Brown Bear Car Wash Coupons with every service. If you did not receive your coupon you are welcome to come back and get one! Your feedback helps us better serve our Gilchrist Auto Family! Thank your for being a Gilchrist Auto Family Member!

February 02, 2020

Vehicle service I schedule a quarterly vehicle service for my 2001 Silverado Truck. The results of the quarterly service indicated, My rear brakes need to be service More

by JERRYJ255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck White, Kristy Graham
Feb 11, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Jerry for taking the time to rate our dealership and for mentioning about your recent experience with us. We do our best to ensure that we provide you with timely service and prepare you for any upcoming maintenance that may be needed. We are happy to offer Military Discounts as many of our local community is a Military Member or affiliated with the Military. We welcome you to the Gilchrist Auto Family!

February 02, 2020

Vehicle Service Great Service from Kristy and Gilchrist technicians with helping with servicing my vehicle problems. My truck will be in for my next quarterly service More

by JERRYJ255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Graham
Feb 11, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Jerry for writing about your recent visit with us and ranking us a 5 out of 5! We are lucky to have Kristi on our team and do our best to ensure that your vehicle is in tip top shape every time it leaves our dealership! Thank you for being a Gilchrist Auto Family Member!

February 02, 2020

Vehicle Service Chuck has help me with vehicle problems several times during my visit to Gilchrist Service Department off South Tacoma Way in Tacoma, Washington. Chuc More

by JERRYJ255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck White
Feb 11, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Jerry for your recommendation and for mentioning who you worked with during your latest visit. Chuck and Kristi are very helpful and knowledgeable! We are happy to hear that you enjoyed your recent visit with out Gilchrist Auto Team and would like to thank you for being a Gilchrist Auto Family Member!

January 31, 2020

Unbelievable how many trips I had to make and the battle I had to ensue on just to get a new battery that was under warranty. More

by TOPCOPRETIRED
Recommend Dealer
No
Employees Worked With
Devon Welsh
January 31, 2020

Oil change by professionals Gilchrist is where we bought our GMC Terrain, we love it. Your service department, not so much. Positives...clean, on time, pleasant employees. The ne More

by DEMPSEY_JIM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dave Christensen and Rick McClurg, Richard Mullally, Dave Christensen, Lori aldan
Jan 31, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We are sorry to hear that this happened. Our Service Manager, Ryan, can be reached at 253-620-1900. Your review has been brought to his attention and he will be calling shortly. We are unsure how a service manager at a Honda dealership might have called you back as we are Chevrolet Buick and GMC. However, the oil concern should have not happened and we would never want this to occur. While we are not trying to make any excuses please remember that with all the technology in your vehicle, your vehicle will tell you if you are low on oil. If you are ever concerned with the work preformed by our dealership please feel free to call us at the 253-620-1900 number.

January 30, 2020

First Service of new GMC Canyon Very friendly atmosphere. Service writer quoted one hour and veh was delivered a little before. Chuck (Service writer) also solved problem of four whl More

by grobb245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck White
Feb 10, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write about your first vehicle service with us after purchasing a new Canyon! We do our best to ensure that we are available when convenient for you and our trained teams are ready for whatever questions that you may have! We look forward to seeing you around for many more maintenance visits to come! Thank you for being apart of the Gilchrist Auto Family!

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