Gilchrist Chevrolet Buick GMC Dealership Tacoma

We had the best car shopping/buying experience yet! We found my dream car (GMC Acadia) on Carfax and went to see it the next day to see it and drive it. Sam (I think it was Sam Reed) was SO laid back! He found my dream car (GMC Acadia) on Carfax and went to see it the next day to see it and drive it. Sam (I think it was Sam Reed) was SO laid back! He met us at the door with anything but a “used car sales man vibe!” We didn’t feel stalked at all. He got us into the car for a drive. After we came back he asked if we had any questions and we began the process. He got us 3x what other dealerships offered for our trade which was very good but not unrealistic. I’m so happy with our decision to work with Sam and Gilchrist. We also enjoyed the efficiency of the loan officer/ financial man who newly moved to WA from NJ. We were finishing up a good 30-45 min after closing and never felt rushed at all. Thank you so much Sam and team!! More

The service here is AMAZING!!! Everyone I came into contact with during my visit was nice, friendly and helpful!!! I would recommend this dealership to a family member. contact with during my visit was nice, friendly and helpful!!! I would recommend this dealership to a family member. More

Great service and so helpful. David and Aaron were super helpful and knowledgeable. Hope this all works out great!!I definitely will recommend GILCHRIST BUICK to my friends... helpful and knowledgeable. Hope this all works out great!!I definitely will recommend GILCHRIST BUICK to my friends... More

Great experience from start to finish. Jeff Stacy is a very knowledgable sales representatives who went out of his way to take care of us. very knowledgable sales representatives who went out of his way to take care of us. More

We have purchased at least 6 cars from Gilchrist over a long period of time and will continue to do so. Sales and service have always been very kind and equally important....consistent. The same employees long period of time and will continue to do so. Sales and service have always been very kind and equally important....consistent. The same employees have been there for years. Have recommended several family and friends and their feedback has also been positive. More

Good overall underestimated wait time by an hour clean efficient but nothing special to report maybe cookies would be a nice touch more engagement about my car efficient but nothing special to report maybe cookies would be a nice touch more engagement about my car More

Very friendly salesmen. Not pushy at all. And very professional. And the people there were very knowledgeable about all the cars and trucks that were on their lot professional. And the people there were very knowledgeable about all the cars and trucks that were on their lot More

Devon was great however the over all experience was terrible. I picked up my vehicle now for the 3rd and it still had issues took it back was told someone would look at it in 20 minutes max and that di terrible. I picked up my vehicle now for the 3rd and it still had issues took it back was told someone would look at it in 20 minutes max and that didn’t happen, an hour later when I asked for a rental to go back to my job it was a major issue. The lady issuing the rental car was extremely rude a coped an attitude with me while doing the paperwork for the car. When I brought the rental back to get my vehicle was told again 20 minutes till it was ready which turned into 2 hours and then was shuffled out the door quickly cause it was closing time. Very unimpressed with the service I received! Management wasn’t any better. Some serious changes need to be made. More

Went in for a door handle replacement. They had the part on hand, but a slight delay getting it installed as they chipped the window glass and had to also replace that. glass had to be ordered, I was given on hand, but a slight delay getting it installed as they chipped the window glass and had to also replace that. glass had to be ordered, I was given a rental and returned 2 days later to pick up my car. Everything turnedout well. More

I’m not sure, but I think it was her. She helped me fill out paperwork for a recall refund. Job well done by her. out paperwork for a recall refund. Job well done by her. More