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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,480 Reviews
Call Dealership (253) 620-1900
View Awards

6014 S Tacoma Way

Tacoma, WA

98409

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2,480 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

December 22, 2024

Provided thorough information before and after the service. Solved my annoying issue (warning chime every few seconds). More

by ANDYSUVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White
Report | Print
Dec 26, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We’re glad to hear that your issue was resolved and that the service team kept you well-informed throughout the process! Those warning chimes can certainly be frustrating, so we’re happy we could help put an end to it. Thank you for your feedback, and we’re here whenever you need us!

December 21, 2024

Service was slow but the work was completed. I brought the car in on Monday per request but did not get it back until four days later., More

by Johnnyalexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Dec 26, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We appreciate your patience and understanding as we worked on your vehicle. While we're glad the service was completed, we understand the timeline may not have met your expectations, and we apologize for the delay. Thank you for sharing your experience, and we’ll strive to provide faster turnaround times in the future. If you have any further concerns, feel free to reach out—we’re here to help!

December 20, 2024

$1800 damage to the drivers door on my truck when I left it for repairs and no offers to take care of the damage. More

by 57geyer@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Suzi Cronin
Report | Print
Dec 26, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We’re truly sorry to hear about your experience and the damage to your truck while it was in for repairs. This is not the level of care we strive to provide, and we deeply regret any inconvenience this caused. We’d like to address this further and see how we can make it right. Please contact us directly at 253.284.4471 to discuss your concerns in detail. Your satisfaction and trust are very important to us.

December 19, 2024

Skylar treated us respect and took time to show us every detail of the car we eventually bought. Would deal with again. More

by NWTWIGS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyar
Report | Print
Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience! We're so glad Skyler was able to help you with every detail of the car and make the process enjoyable. We appreciate your kind words and would be happy to work with you again anytime!

December 19, 2024

At least fifteen words. At least fifteen words. At least 15. Words. At least fifteen words. More

by tmedak4412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy
Report | Print
Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Looks like you hit the 15-word mark perfectly! Thanks for the fun challenge and the 5-star rating. We’re thrilled you had a great experience!

December 19, 2024

Chuck is very helpful and professional helping me multiple service appointments for required work. Car ready when promised More

by Kirby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White
Report | Print
Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thanks for sharing your experience! We’re so glad Chuck could assist you with your service appointments and get your car ready on time. We appreciate your kind words and look forward to helping you again in the future!

December 19, 2024

They were the best they handled me with care. I enjoyed them. They kept me informed and they did a great job. I really appreciate taking my car there because they’re the best in Tacoma. More

by Otis.ainslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm, Debbie Cudini, Suzi Cronin
Report | Print
Dec 26, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We’re so happy to hear about your fantastic experience with us! It’s always our goal to handle every customer with care and keep them informed throughout the process. Knowing that you consider us the best in Tacoma means the world to our team. Thank you for trusting us with your car—we truly appreciate your kind words and look forward to helping you again in the future!

December 18, 2024

Christy was very helpful, she explained that the cause of the problem on my vehicle. I got what I needed to get done. More

by NDEDICATORIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy
Report | Print
Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We’re so glad to hear that Christy was able to assist you and provide a clear explanation of the issue with your vehicle! It’s great to know you got everything taken care of. Thank you for sharing your experience!

December 18, 2024

Actually figured out my heating problem I'd had for months. A different dealership told me they couldn't fix it. Love these guys. More

by jehandran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzi Cronin
Report | Print
Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We're thrilled to hear that we were able to solve the heating issue that had been troubling you! It's always great when we can turn things around where others couldn't. Thanks for trusting us, and we're so glad you love working with us!

December 18, 2024

Jeff took great care of the transaction and streamlined the process which enhanced my experience compared to other dealers I’ve bought from in the past. More

by Hunter.clarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Stacy, Thomas Tate
Report | Print
Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience! We're so glad to hear that Jeff made the process smooth and hassle-free for you. Streamlining the transaction is exactly what we aim for, and it’s great to know we stood out compared to your past experiences. We truly appreciate your feedback and hope you’re enjoying your new vehicle! Let us know if there’s anything else we can do for you.

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