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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,475 Reviews
Call Dealership (253) 620-1900
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6014 S Tacoma Way

Tacoma, WA

98409

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2,475 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

December 21, 2024

Service was slow but the work was completed. I brought the car in on Monday per request but did not get it back until four days later., More

by Johnnyalexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Dec 26, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We appreciate your patience and understanding as we worked on your vehicle. While we're glad the service was completed, we understand the timeline may not have met your expectations, and we apologize for the delay. Thank you for sharing your experience, and we’ll strive to provide faster turnaround times in the future. If you have any further concerns, feel free to reach out—we’re here to help!

December 20, 2024

$1800 damage to the drivers door on my truck when I left it for repairs and no offers to take care of the damage. More

by 57geyer@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Suzi Cronin
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Dec 26, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We’re truly sorry to hear about your experience and the damage to your truck while it was in for repairs. This is not the level of care we strive to provide, and we deeply regret any inconvenience this caused. We’d like to address this further and see how we can make it right. Please contact us directly at 253.284.4471 to discuss your concerns in detail. Your satisfaction and trust are very important to us.

December 19, 2024

Skylar treated us respect and took time to show us every detail of the car we eventually bought. Would deal with again. More

by NWTWIGS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyar
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Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience! We're so glad Skyler was able to help you with every detail of the car and make the process enjoyable. We appreciate your kind words and would be happy to work with you again anytime!

December 19, 2024

They were the best they handled me with care. I enjoyed them. They kept me informed and they did a great job. I really appreciate taking my car there because they’re the best in Tacoma. More

by Otis.ainslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm, Debbie Cudini, Suzi Cronin
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Dec 26, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We’re so happy to hear about your fantastic experience with us! It’s always our goal to handle every customer with care and keep them informed throughout the process. Knowing that you consider us the best in Tacoma means the world to our team. Thank you for trusting us with your car—we truly appreciate your kind words and look forward to helping you again in the future!

December 18, 2024

Jeff took great care of the transaction and streamlined the process which enhanced my experience compared to other dealers I’ve bought from in the past. More

by Hunter.clarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Stacy, Thomas Tate
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Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience! We're so glad to hear that Jeff made the process smooth and hassle-free for you. Streamlining the transaction is exactly what we aim for, and it’s great to know we stood out compared to your past experiences. We truly appreciate your feedback and hope you’re enjoying your new vehicle! Let us know if there’s anything else we can do for you.

December 18, 2024

Chloe was great! We weren’t sure on what kind of car we wanted but she helped us narrow it down. This was my first time purchasing a car and she helped make it less s More

by Jae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Wongwui
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Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Purchasing your first car is such an exciting milestone, and we’re so glad Chloe could help make the process smoother for you! Her ability to guide customers and reduce the stress of decision-making is something we’re really proud of. Enjoy your new car, and we’re here if you need anything in the future!

December 18, 2024

Zack and Chloe helped find the best fit for me and my growing family. Will made it possible by fitting the payments into our budget and with the oil changes I’ll be a Gilchrist customer for life More

by Earlgrray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ketcham, Chloe Wongwui, Steve Scott, Zach Davis, Thomas Tate
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Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

It’s wonderful to hear that Zack, Chloe, and Will were able to work together to find the perfect fit for you and your growing family! We're so glad they could make the process smooth and fit everything into your budget. Knowing you'll be a Gilchrist customer for life means the world to us—thank you for trusting us with your car-buying experience!

December 18, 2024

Christy was very helpful, she explained that the cause of the problem on my vehicle. I got what I needed to get done. More

by NDEDICATORIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy
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Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We’re so glad to hear that Christy was able to assist you and provide a clear explanation of the issue with your vehicle! It’s great to know you got everything taken care of. Thank you for sharing your experience!

December 18, 2024

Actually figured out my heating problem I'd had for months. A different dealership told me they couldn't fix it. Love these guys. More

by jehandran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzi Cronin
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Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We're thrilled to hear that we were able to solve the heating issue that had been troubling you! It's always great when we can turn things around where others couldn't. Thanks for trusting us, and we're so glad you love working with us!

December 17, 2024

I have been in this dealers service department a few times for an issue with my new 2024 GMC 1500 Sierra and they have been very accommodating and it seems like they have finally figured out the issue a More

by Arnejohansen45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Christensen, Suzi Cronin
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