Gilchrist Chevrolet Buick GMC Dealership Tacoma

Kristi was a great service manager and Gilchrist representative. She was responsive to all of my needs. representative. She was responsive to all of my needs. More

Chuck and Christy we’re both so kind, friendly and knowledgeable about everything involving this repair. Both of these professionals are very very good at their jobs. The mechanics did a great job rep knowledgeable about everything involving this repair. Both of these professionals are very very good at their jobs. The mechanics did a great job repairing my car and they took care of a recall item avoiding separate trip back to the dealership. Thank you, Guys! I will be back again when the need arises in a heartbeat! Highly recommend! More

Not the same service it was a couple years ago. Just want your money now, not your satisfaction. A 4 hour repair turned into a week. Communication occurred only because I initiated it. Didn’t get t Just want your money now, not your satisfaction. A 4 hour repair turned into a week. Communication occurred only because I initiated it. Didn’t get the nod I asked for, then added 3% to the bill because I paid with my card instead of cash. Would have been fine if that was communicated upfront but it wasn’t. Don’t plan on returning which is too bad because I’m due for a new car this year - won’t be from here though… More

Attentive, considerate of my needs and time frame. Friendly and courteous. Helped get me back to work. Friendly and courteous. Helped get me back to work. More

I came in for service and was short on time. The service agent that helped me got me in and out and to my next appointment on time. The service agent that helped me got me in and out and to my next appointment on time. More

Service writer kept good communication. They have been able to pin point the problem and fix it. They have been able to pin point the problem and fix it. More

Wish I would have found this GMC service center years ago! Far better service experience. ago! Far better service experience. More

Very happy with the service provided by Gilchrist! They were able to diagnose my vehicle in a relative short amount of time They were able to diagnose my vehicle in a relative short amount of time More

Didn’t feel special. Felt like make the sale and move on. The 100k vehicle I bought was not properly washed. There glue and sticker stuff still stuck to the windo Felt like make the sale and move on. The 100k vehicle I bought was not properly washed. There glue and sticker stuff still stuck to the window. The bed of the truck had collected a lot of tree pollen Very unprofessional !!! The DEF. Was only halve full. I received no tour of the property . I had to go find the service area. The parts area. Even the restrooms There was a two week delay on a critical part associated to the emissions system The part failed 45 minutes after I left the dealership. This critical part basically denied me from driving it even though I was paying for it More