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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,480 Reviews

6014 S Tacoma Way

Tacoma, WA

98409

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2,480 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

January 27, 2025

The reason I didn't give a 5 on the dealership is because, the process took much to long. We drove over 2 hours to purchase vehicle. It appeared that Jeff was helping other people at the same time More

by doodle116
Recommend Dealer
Yes
Employees Worked With
David Shubladze, Jeff Stacy
Jan 30, 2025 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Of course! Here’s a more concise version while keeping the empathy and appreciation intact: Thank you for your feedback. We truly appreciate you making the long drive to purchase your vehicle and are thrilled that you love your new car! We understand how frustrating a long process can be, especially after traveling so far, and we appreciate your patience as Jeff assisted multiple customers that day. Your time is valuable, and we apologize that we couldn’t make the experience as seamless as we’d hoped. Your feedback helps us improve, and we’re always here if you need anything in the future. Enjoy your new, and happy driving! Best, Gilchrist Chevrolet Buick GMC in Tacoma

January 26, 2025

Dealer prep for a new car was sub par. They could do a lot better. Exterior and under the hood. More

by rjraked
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shade Clark
January 26, 2025

Wasn’t acknowledged for several minutes, but after that everything went very well. Done in a timely manner, too. More

by Didelion
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don’t know who waited on me.
Jan 30, 2025 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your feedback. We’re glad to hear that everything went well and that the process was completed in a timely manner! That said, we apologize for the initial wait and appreciate your patience. Providing a welcoming and efficient experience from start to finish is important to us, and we’ll use your feedback to improve. We truly appreciate your business and hope to serve you again in the future. If you ever need anything, don’t hesitate to reach out. Enjoy your vehicle! Best, Gilchrist Chevrolet Buick GMC Tacoma

January 26, 2025

Brian Wright helped us choose the perfect vehicle for us. Great experience from start to finish. We would highly recommend this dealership. More

by LYNNPHIPPS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Wright, Thomas Tate
Jan 30, 2025 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, for your wonderful review! We’re so happy to hear that you had a great experience with us at Gilchrist. Our team works hard to provide top-notch service, and knowing we could make your car-buying process smooth and enjoyable truly means the world to us. Wishing you many miles of happiness in your new Canyon! If you ever need anything, don’t hesitate to reach out—we’re always here for you. Best regards, Gilchrist Chevrolet Buick GMC Tacoma

January 23, 2025

By far the best new car buying experience I’ve had in my lifetime. The team was very helpful and informative and didn’t pressure me in any way. Went on two different test drives and picked the right truck f More

by pmarcoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean-Karim Miller, David Shubladze, Thomas Tate
Jan 30, 2025 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much for your kind words! We’re thrilled to hear that this was the best new car-buying experience you’ve had! Sean and the entire team are committed to making sure every customer feels informed, comfortable, and confident in their purchase, and it’s wonderful to know that came through during your visit. From multiple test drives to a smooth financing process, we’re glad we could help you find the perfect truck without any pressure. We truly appreciate your trust in us and look forward to serving you again in the future. Enjoy your new truck, and welcome to the Gilchrist Auto family! Best, Gilchrist Chevrolet Buick GMC of Tacoma

January 23, 2025

I had a great experience at Gilchrist Auto Center! Brian had the car all prepped and ready for my visit, and made sure the car was cleaned and fully charged for the ride home. He went above and beyo More

by xgoldy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shubladze, Brian Wright
Jan 30, 2025 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Gilchrist Auto Center and that Brian went above and beyond to make your car-buying journey seamless. Ensuring your new vehicle was fully prepped, clean, and charged for the ride home is exactly the level of service we strive for, and we’re glad Brian could assist with all your questions—even after you drove off the lot. We truly appreciate your trust in us and are always here if you need anything in the future. Enjoy your new electric vehicle, and happy driving! Best, Gilchrist Chevrolet Buick GMC Tacoma

January 23, 2025

Always get me in and out quickly and keep me informed on my vehicle condition. 5 stars More

by Mtramm62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm, Robin Wilson, Dave Christensen, Chuck White, Brenda Sharpe, Suzi Cronin, Jennifer Oliver
January 23, 2025

They were very nice ease to work with and professionals Did my warranty work and checked everything on the rig. Above expectations It was freazing at night so they parked it inside with out being aske More

by Kevin a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The tech did a grate job but I didn’t get his name , Talitha Davis, Dave Christensen
January 23, 2025

Did a great job selling the car without harassing me like most other dealerships I’ve been too made it a comfortable car shopping experience More

by JASONVH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ketcham, Chloe Wongwui, Zach Davis, Thomas Tate
Jan 30, 2025 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. Our goal is always to make the car-buying process smooth and enjoyable, and we're glad we could do that for you. Enjoy your new vehicle, and if you ever need anything, we're here to help! Best, Gilchrist Buick GMC of Tacoma

January 23, 2025

Service good. Another appointment scheduled as no one understood what my problem was To be handled at next appointment More

by rosekarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White, Thomas Tate
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