Giant Recreation World OB

Went in on Saturday wanting just information on a Class C pre-owned RV. This sales girl named Julie , should not be in sales . Didn't listen to one thing I said and was more interested in getting my contact pre-owned RV. This sales girl named Julie , should not be in sales . Didn't listen to one thing I said and was more interested in getting my contact information . Worst experience I've ever had. In my opinion , I will never spend 1 cent of my money at Ormond Beach Giant Recreation World . I also have a Co Worker who went there to get some education on an RV purchased at GRW in Palm Bay . She went to Ormond location and left discusted. Good Luck GRW Ormond your doing a great job running people off !! More

Let me preface this with this: I have never written a negative review. I always find something good that keeps me from doing one. But this experience has made me lose sleep so I have to vent. I found negative review. I always find something good that keeps me from doing one. But this experience has made me lose sleep so I have to vent. I found a Motorhome on RV Trader that we were interested in. I made an appointment to come look at the unit. We drove our trade in Motorhome to the dealership. The sales manager inspected our trade. And came back with a us low trade in of $4.5k. We said no. He came up $4k which was still lower than I expected but we signed a sales agreement and put a no refundable down payment of $5k. I wish we could have drove the vehicle off the lot that day. But they said we would have to come back in a week so they could get the unit ready. When we returned the sales manager said our unit was in worse shape then he expected, even though he had 100% access the week before to inspect our trade in. He said it would cost him $8k to fix our unit to be able to sell it. He offered to split the difference and wanted us to pay $4k more down payment. We decided to do this deal. But on our drive home I realized that we had a sales agreement signed by us and the sales manager. That should have been binding. Especially since he had already inspected our motorhome the week before. I believe this is not the first time this sales manager has pulled this on unsuspecting customers. Oh and the unit that he said had $8k worth of repairs before he could sell it was put back on the within two day at 12k more than they paid to us. This is very unethical business practice. I would not recommend this dealership. More

We purchased our 2024 Forest River Salem fsx travel trailor in March. Chad, our salesman was very kind and patient with us in showing us all the ones we were interested in. He answered all my questio trailor in March. Chad, our salesman was very kind and patient with us in showing us all the ones we were interested in. He answered all my questions and was quick to get any answers he didn't have. All in all a good and smooth experience. We took it on its "maiden voyage" and found a couple things needed adjusted. Headed there now to drop off for corrections. Will update when we get it back hopefully not as long a time as some have experenced. More

Great experience. Process was streamlined and efficient. Staff was very professional, as well as personable. Thank you very much Brad, Peter, and Richard. We truly app Process was streamlined and efficient. Staff was very professional, as well as personable. Thank you very much Brad, Peter, and Richard. We truly appreciate your service and enjoyed purchasing our RV. Thank you, Tim and Steph More

Great job Eric. ...2023 Invicta 34MB...Wife is Happy...Life is Good!!!!!!!! Thank you for making this happen. ...2023 Invicta 34MB...Wife is Happy...Life is Good!!!!!!!! Thank you for making this happen. More

Great experience. Eric and Richard were very helpful. Way better than trying to buy a car! Eric and Richard were very helpful. Way better than trying to buy a car! More

Was very miss lead on my lifetime warranty, bought 8/25/18 brought in for my 4th warranty inspection and was dropped off 8/13/22 before actual date, this great rv dealer (sarcasm) had it for 3 weeks 8/25/18 brought in for my 4th warranty inspection and was dropped off 8/13/22 before actual date, this great rv dealer (sarcasm) had it for 3 weeks , i picked up 9/24 which would be 1 day before the 30 days is up. and it was a Saturday. the idiot at giant rec world told me on pick up. you must submit this paper work with in 30 days. did not tell me do it when you get home your times up. i sent it 10/3 and they have voided my warranty. there lifetime warranty is xxxxxxxxx. . I would by my rv elsewhere and get your own warranty through 3rd party as i did. After this xxxx. cheap yearly cost and do not have to deal with their ignorance. they had no problem taking my 450.00 from me and failing to tell me you need to send this in today, because we took 3 plus weeks to do your service. And your times up . I give them negative 10 stars. More

Great selection ,easy financing and they delivered. .Warren was wonderful..Richard was very informative of our unit .Warren was wonderful..Richard was very informative of our unit More

Very organized staff they offered me many choices in the Rv classes and helped me choose the right one for me with no pressure at all. Rv classes and helped me choose the right one for me with no pressure at all. More