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Gettel Toyota of Bradenton

Bradenton, FL

4.4
2,859 Reviews
Gettel Toyota of Bradenton is one of the 22 Gettel dealerships that service guests throughout Florida. Our dealership is actually one of the original dealerships and has been open for nearly thirty years on US 41. We also service the surrounding towns of Sarasota and Venice, so if you are in any of these areas, feel free to stop by! We pride ourselves on great customer service and truly want each and every person who walks through our doors to find something they love without feeling pressured. Although we'd love to see your smiling faces, we know that not everyone has the time to peruse our showroom, which is why when you shop with Gettel Toyota of Bradenton, you can enjoy Xpress Shopping. With Xpress Shopping, you can browse our showroom, get a finance summary and apply for financing all without leaving the comfort of your home. And, if for any reason you don’t love the car you select, there are no worries! We offer a 90-day/3,000-mile warranty on any new vehicle you purchase with us.1 And, if you’d rather come in, we can give you a speedy trade-in appraisal and have you driving in something you’ll love in no time!
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6323 14th St W

Bradenton, FL

34207

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Showing 2,859 reviews

November 03, 2023

Service was timely, staff friendly, no complaints. They explained about yhe auto butler which we will schedule More

by mamasgbear
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Grigsby
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Gettel Toyota of Bradenton responded

Thank you for giving us a 3-star review! Please let us know what we could do to earn 5-stars in the future. We really appreciate your business!

November 03, 2023

I am a 71 year old woman who had some issues with my Toyota Sion!  I made an appointment and worked with James Grigsby as my Service Advisor.  For that I am so very grateful as I can become confused and More

by Bayshore Forever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Gettel Toyota of Bradenton responded

Thank you for the taking the time to write such a great review and most importantly for recognizing Service Advisor, James Grigsby. We are so glad you had such a pleasant experience, and we thank you for sharing your balloon talents with us. Thank you so very much for your 5-star review.

November 03, 2023

I like this dealership. The staff is very friendly and knowelegeble. will come back . Will recommend to my friends. More

by Koza2421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Gettel Toyota of Bradenton responded

Hi Koza2421, Thank you so much for giving us a 5-star review. We really appreciate you! Thank you so much for recommending us to your friends!

November 02, 2023

Best team ever! I previously worked with Michael Aviles and he was great it was sad to find out he’s no longer there, but Tony helped me out and it was great. We got More

by adrimarie22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Ledezma, Matt Parnell
Nov 02, 2023 -

Gettel Toyota of Bradenton responded

adrimarie22, Thank you so very much for your repeat business! We were sad to see Michael go too, but we are so happy Tony was able to make your experience an enjoyable one! Thank you for recognizing Tony and Matt in finance. Congratulations on your new car! We really appreciate you!

November 02, 2023

We were updated on the progress of our service twice during our 2 hour wait. Charges were also okayed with us before work was completed. Steve was very friendly and answered all our questions to our sat More

by dianaerdmann81
Recommend Dealer
Yes
Employees Worked With
Steven Voris, Steven Voris
Nov 02, 2023 -

dianaerdmann81 responded

Excellent service!

Nov 03, 2023 -

Gettel Toyota of Bradenton responded

Thank you so much for your 5-star review of Gettel Toyota. We appreciate your business!

November 01, 2023

Honesty and integrity are two words that describe the customer service I received when I had my car serviced. They offered alternative options since my car repairs were extensive. James was very thoug More

by ENUNNJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Gettel Toyota of Bradenton responded

Enunnjr, Thank you for bringing your car in to Gettel Toyota of Bradenton. Thank you for recognizing James and thank you for your business. We appreciate your 5-star review.

October 30, 2023

They had over $6000 of dealer fees and I never found out the actual sale price until I got home and got an offer the thumb drive they sent home with me. I went in the next day and got $12,000 worth it charg More

by NORMHUDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Gettel Toyota of Bradenton responded

Normhudg, I understand your disappointment. I noticed you recognized two of our Service advisors in your review and no Salespeople. I apologize for the confusion you've experienced, if you would please contact us directly, I'd like to get the details of your experiences from your perspective. Please call me directly at 941-756-5511. Damian Gonzalez, General Manager.

Oct 31, 2023 -

NORMHUDG responded

I thought I had given Joy Norman, five stars, because she was very easy to deal with, and enjoyable to deal with.

October 29, 2023

Don’t forget Angela she too deserves 5 stars. This dealership is customer centered. The staff is knowledgeable, friendly and they work as a team. More

by tinmangreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela 5 stars
Oct 30, 2023 -

Gettel Toyota of Bradenton responded

Thank you so much for your 5-star review of James! We completely agree, Angela is the absolute best!

October 28, 2023

We have always been treated fairly and professionally at this dealer. We hope to continue the service relationship with ghetto. More

by jwjames308
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tirado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Gettel Toyota of Bradenton responded

Thank you for giving us 5-stars, we appreciate your business!

October 26, 2023

The dealership put the vehicle in my name not in my business's name as the three times before when we purchased a vehicle from them ... my credit score dropped over 30 points, and after telling them sp More

by regkendall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carter Arreola
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