Gettel Toyota of Bradenton

Great car but terrible customer service If it wasn't for the fact that we love the car we purchased and did get a good deal, I would have given this dealership 1 star. The internet sales gi If it wasn't for the fact that we love the car we purchased and did get a good deal, I would have given this dealership 1 star. The internet sales girl was wonderful but that's where the professionalism and customer service stopped. They somehow managed to transfer the wrong car's registration and tags in the process of trading a car (they traded the information from another car without even checking to make sure it was the right car) - it was complete incompetence and lack of thoroughness which has led to an absolute headache in trying to get it straightened out with the DMV, not to mention we have to pay registration twice. Despite over a dozen attempts to contact them and straighten out the mistake, they did not listen and did NOTHING to correct the situation. All we got were unprofessional excuses and "we'll get back to you". We will never buy from the dealership again and advise car buyers to stay on them to make sure he doesn't screw up your tags and registration also. More

Great and fast as always Monica Bailey has been taking care of my Tacoma for years and as always she never fails to let me down and as usual great service... Monica Bailey has been taking care of my Tacoma for years and as always she never fails to let me down and as usual great service... More

I GAVE JEFF.JUREK AN OUTATANDING REVIEW I WENT TO GETTLE FOR A RECALL ON MY TOYOTA. I LOVE DOING BUSINESS JEFF JUREK. THE REASON IS SIMPLE. IF I NEED TO COME IN FOR SERVICE I CALL HIM AND WE I WENT TO GETTLE FOR A RECALL ON MY TOYOTA. I LOVE DOING BUSINESS JEFF JUREK. THE REASON IS SIMPLE. IF I NEED TO COME IN FOR SERVICE I CALL HIM AND WE AGREE ON A DATE AND TIME. JEFF FOLLOWS UP WITH A REMINDER. ALWAYS PLEASANT AND HELPFUL. JEFF.IS AN ASSET TO YOUR COMPANY. GREG.HAGOPIAN More

Maintenance I was satisfied whit the service and special with Jeffrey Jurek that give me all the attention. He knows everything about his job, explain to me about I was satisfied whit the service and special with Jeffrey Jurek that give me all the attention. He knows everything about his job, explain to me about the service with my car. Thank u Jeffrey for your attention. Vera Sampaio More

Honda Element Purchase Outstanding work by everyone that helped me with the Honda Element purchase and pickup. Nice job by the entire team! Thank you. The vehicle is great. Outstanding work by everyone that helped me with the Honda Element purchase and pickup. Nice job by the entire team! Thank you. The vehicle is great. More

Always responsive, knowledgeable, and friendly I had just returned from a trip and had an unexpected problem with my car. I first talked to Jack Gorrill on the phone, who was most helpful and assu I had just returned from a trip and had an unexpected problem with my car. I first talked to Jack Gorrill on the phone, who was most helpful and assured me that Gettel would fit me in that very afternoon. When I arrived at the dealership, Joanne Gecevich was my service rep. She discussed the problem I had experienced with my car, invited me to wait, and then kept me informed of the diagnostic procedures being undertaken. As it turned out, no repairs were necessary -- always good news! Joanne was knowledgeable, very responsive, and provided me with the results of the diagnostics. I've always been pleased with the service I receive at Gettel and this was another great experience. Satisfied Prius owner More

True Car online guarantee Henry Dent was our service agent and he was very helpful, informative and personable. We found a used Highlander through AARP True Car and called for Henry Dent was our service agent and he was very helpful, informative and personable. We found a used Highlander through AARP True Car and called for an appointment. The guaranteed rate was honored without question. The car was as described and in pristine condition. The only complaint was that we had preguaranteed financing but it still took over three hours to get through the finance people and the paper work They were understaffed and we spent an hour and a half just waiting. There was also quite a bit of pressure (3 separate sales pitches) to purchase the warranty protection which we had made clear at the beginning we did not want. We are very happy with the car and were treated very well by Henry. More

Body Shop Experience Gettel was amazing, as was Erik Erickson. They got my car right in and repaired it perfectly. I had just bought the car, so do you have damage so earl Gettel was amazing, as was Erik Erickson. They got my car right in and repaired it perfectly. I had just bought the car, so do you have damage so early was upsetting, even though it was mine up. It's like nothing ever happened. :-) More

Always a great experience! Hector Rosario was my service agent and I was thoroughly pleased with my experience. The service was complete and comprehensive and much faster than I Hector Rosario was my service agent and I was thoroughly pleased with my experience. The service was complete and comprehensive and much faster than I expected. My Tacoma is 13 years old and is in great shape, at least in part, because of the great job always done by your service people. Hector made me feel like he was taking care of the owner of the business, not just another customer!! Thanks, Doug. More

Great Service Continues One week prior to my scheduled service appt, I needed to take an unexpected trip to Atlanta for a funeral. Craig Breedlove got me in right away and w One week prior to my scheduled service appt, I needed to take an unexpected trip to Atlanta for a funeral. Craig Breedlove got me in right away and within a few hours my car was serviced and I had 4 new tires to get me safely to Georgia. No hassles. No pressures. Everything was good. I also observed Craig taking a little extra time with the the elderly gentleman before me who needed some additional explanations and a listening ear. I would send my parents to Gettel Toyota. More