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Gettel Toyota of Bradenton

Bradenton, FL

4.4
2,859 Reviews
Gettel Toyota of Bradenton is one of the 22 Gettel dealerships that service guests throughout Florida. Our dealership is actually one of the original dealerships and has been open for nearly thirty years on US 41. We also service the surrounding towns of Sarasota and Venice, so if you are in any of these areas, feel free to stop by! We pride ourselves on great customer service and truly want each and every person who walks through our doors to find something they love without feeling pressured. Although we'd love to see your smiling faces, we know that not everyone has the time to peruse our showroom, which is why when you shop with Gettel Toyota of Bradenton, you can enjoy Xpress Shopping. With Xpress Shopping, you can browse our showroom, get a finance summary and apply for financing all without leaving the comfort of your home. And, if for any reason you don’t love the car you select, there are no worries! We offer a 90-day/3,000-mile warranty on any new vehicle you purchase with us.1 And, if you’d rather come in, we can give you a speedy trade-in appraisal and have you driving in something you’ll love in no time!
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6323 14th St W

Bradenton, FL

34207

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Showing 2,859 reviews

December 31, 2023

Very disappointed in the way my purchase and trade was handled and the financing was completed. I agreed on a vehicle and price but did not receive either and did not receive a phone call explaining anyth More

by LG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julio in finance - 1 star. Matt in finance - 2 stars, Joan Landquist, Cynthia Roe
Jan 01, 2024 -

Gettel Toyota of Bradenton responded

LG, thank you for your review and I apologize that we didn’t deliver a great purchase experience. I take personal responsibility and will be contacting you to learn more about what happened from your perspective and work on regaining your trust and confidence. If we miss each other, please reach out to me at 941-756-5511 ext. 23000. Damian Gonzalez, General Manager.

Jan 03, 2024 -

LG responded

Mr. Gonzalez, I sent you several emails prior to submitting this review and provided you my phone number and asked you to call me but you did not, and still have not. Obviously, your response is a computer generated response and not sincere. Maybe if you you took the time to truly become involved with customer service and the dealership and read the reviews you would have a better understanding of how customers feel.

Jan 03, 2024 -

LG responded

I would like to say that I personally received a call from Mr, Gonzalez who was very professional and courteous. Apparently his email set-up is different than than the rest of his office so he did not receive any of the emails that were sent or copied to him. I did blame his staff for not making sure he personally received them, and he agreed. Hopefully my call will save the next customer a little aggravation or at least receive a little better customer service.. Thank you Mr. Gonzalez for restoring some faith in your dealership.

December 31, 2023

Sebastian was AMAZINGGGGG! I didn’t feel pressured AT ALL. He was very thorough and definitely went the extra mile to get me in a brand new vehicle! Definitely an asset to the More

by Ktcarter1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastián López
Jan 01, 2024 -

Gettel Toyota of Bradenton responded

Ktcarter1991, thank you so very much for your 5-star review of Sebastian and Gettel Toyota of Bradenton! We greatly appreciate your business and recommendations. Congratulations on your new car!

December 30, 2023

Sebastian was on top of his game. Trustworthy and curteous. we would highly recommend Gettel Toyota. More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark, Sebastián López
Jan 01, 2024 -

Gettel Toyota of Bradenton responded

Hi Tim, thank you very much for your kind words and 5-star review of Sebastian! We really appreciate your business. Congratulations on your new car!

December 28, 2023

I have been a customer for more than ten years. I have always been happy with the service department when I brought my cars in for routine maintenance and inspections. More

by KGILES2312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Cruz, Jaime Hall
Dec 28, 2023 -

Gettel Toyota of Bradenton responded

Thank you so much for returning to Gettel Toyota of Bradenton! We appreciate your repeat and continued business.

December 28, 2023

Excellent service and quickly taken care of requested repairs. Monica is a valuable Service Advisor that goes above and beyond More

by TYRONE_34209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Gettel Toyota of Bradenton responded

Thank you so much for your 5-star review of us and of Monica. We really appreciate your business!

December 26, 2023

Loved Brittany, unfortunately due to behaviors of others I cannot recommend Gettel to anyone else. Which is a shame because that means you have your sales people losing out on money they would have otherwis More

by MAEGANJMCLAUGHLIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brittany Raimondo
Dec 26, 2023 -

Gettel Toyota of Bradenton responded

MaeganJMcLaughlin, thank you for your review and I apologize that we didn’t deliver a great purchase experience. I take personal responsibility and will be contacting you to learn more about what happened from your perspective and work on regaining your trust and confidence. If we miss each other, please reach out to me at 941-756-5511 ext. 23000. Damian Gonzalez, General Manager.

December 26, 2023

Sebastian was very courteous and very knowledgeable about the vehicle not pushy which made the deal happen, Definitely say to request him when you walk into Gettel Toyota of Bradenton, More

by Jenjess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Alvarado Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daisy Valle, Sebastián López
Dec 28, 2023 -

Gettel Toyota of Bradenton responded

Jenjess, thank you so very much for your kind words and 5-star review of us. We sincerely appreciate your business. Congratulations on your new car!

December 26, 2023

Best experience buying a new car,Jonathan Cruz,help me with everything I needed it,highly recommended!!! More

by Javicarrillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Cruz
Jun 26, 2024 -

Gettel Toyota of Bradenton responded

Javicarrillo, we're so glad that we were able to go above and beyond your expectations! Thank You, Damian Gonzalez, Gettel Toyota of Bradenton

December 26, 2023

Joe our salesman was excellent. We really enjoyed working with him for the RAV4 . Great personality and knowledgeable about the car. More

by cthomp0403
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Einar Saldana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe McGruder
Dec 28, 2023 -

Gettel Toyota of Bradenton responded

Thank you for rating us 5-stars! Congratulations on your new car!

December 24, 2023

Erik was great. He helped me understand what to expect and never failed to return my calls or explain the process! I am delighted with the results! More

by KASIMON2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Gettel Toyota of Bradenton responded

Thank you so much for rating our collision center 5-stars! We appreciate your kind words and your business!

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