Gettel Toyota of Bradenton

This review is for the Body shop. Horrible service. I wish I could leave a zero star. My car has been in this shop since the 1st week of April for repainting & replacement of side mir Horrible service. I wish I could leave a zero star. My car has been in this shop since the 1st week of April for repainting & replacement of side mirror due to accident. Was told should be done in 3weeks. One excuse after another. Finally 1st week of June we were told car was ready only to arrive & find it was missing parts. They had no idea what happened to them so they had to order replacement parts. Then a few days later the parts arrived then they said they ran out of bolts! Had to order them! Today June 11th, Eric said it was “triple checked”. Within a few minutes I find a significant flaw in the paint. We had just returned our rental we have had since April so we decided to drive it home to check it out. We have to take the car back again next week, get another rental & wait for God knows how long. NEVER TAKE YOUR CAR HERE!! More

Outstanding i had my Rav4 in for its check up. From the time I pulled my car in till I left everyone spoke politely and positively I would like to hilight 2 persons however. Monica Balley was extr From the time I pulled my car in till I left everyone spoke politely and positively I would like to hilight 2 persons however. Monica Balley was extremely helpful. She was cheerful and just made me feel good. I explained that I didn’t understand some things relating to the screen with the maps, contacts etc. She immediately had Kiko Mayes come and help me. He was very polite, positive and cheerful. He took time to explain things to me. Thiugh all the staff that I had contact with were good these two, Monica and Kiko were outstanding More

Brianna Feliciano is a wondereful person who helps a lot. She goes above and beyond. She goes above and beyond. More

The service team is great! ! I would highly recommend this team to others. Thank you. ! I would highly recommend this team to others. Thank you. More

Excellent service from start to finish—sales team was knowledgeable, respectful, and made everything stress-free. staff was friendly, transparent, and helpful throughout the entire process. knowledgeable, respectful, and made everything stress-free. staff was friendly, transparent, and helpful throughout the entire process. More

Great service, I will definitely be recommending to my family and friends. Very in time and speedy family and friends. Very in time and speedy More

service dept is quite challenging to deal with no matter what year,time of day or car u have. i do though highly recomend it to my mother in law what year,time of day or car u have. i do though highly recomend it to my mother in law More

I purchased a car in Sept of 2024 with Gettel. I did not receive copies of my paperwork after the purchase. I tried 3 times to get the finance office to send me electronic copies but had no luck. I did not receive copies of my paperwork after the purchase. I tried 3 times to get the finance office to send me electronic copies but had no luck. Then during tax season (April 2025), I reached out with 5 voice mails and two emails (one to the finance manger and one to the general manager). I never got a single response. This is such BAD business to not respond to my inquiries. I will NEVER purchase a car from this dealership again nor would I recommend them to anyone else. More

This has the worst serivce i've ever experieced. I bought my care from this dealership and got the pre-paid service plan. Every time i come for an oil change they leave you waiting in your car for 1 I bought my care from this dealership and got the pre-paid service plan. Every time i come for an oil change they leave you waiting in your car for 15 minutes before the come out and check you in, then it takes them more than 1.5 hours for them to do the service. I've had my car for over 4 years not and i counting the days till my pre-paid plan is over so i can never come to this dealership again. All the do is make you waste you time in a lobby full of sales people that all they do is want and absolutely no business is done. More