Gervais Volkswagen - Service Center

Excellent experience at Gervais VW. Everything from scheduling, to drop off, to pickup was seamless. Everything from scheduling, to drop off, to pickup was seamless. More

Keith James did a very thorough service, and software update on my 2024 vw atlas. update on my 2024 vw atlas. More

The building is too small. There are not enough bathrooms, and the waiting area is too small. The service manager is friendly, knowledgeable, and caring. There are not enough bathrooms, and the waiting area is too small. The service manager is friendly, knowledgeable, and caring. More

Everything went very smoothly and everyone was very knowledgeable, clean environment, very quick service and I received my car quicker than expected knowledgeable, clean environment, very quick service and I received my car quicker than expected More

The staff and team from the front desk to the service techs are always very friendly and helpful. techs are always very friendly and helpful. More

Very pleasant dealing with the guys in the office. And thanks to the shop guy who fix my license plate for me! And thanks to the shop guy who fix my license plate for me! More

Working with Kevin Dunn was excellent, he made working with him and making a deal quick, easy and flawless. Thank you! with him and making a deal quick, easy and flawless. Thank you! More

Lilliana is the best! Always takes care of me and gets my car done for when i need it. Always takes care of me and gets my car done for when i need it. More

Work was done fine, but they scraped rear corner bumper of my suv and never bothered to notify me. I am sure it was scraped during service in their very tight space. Since the vehicle was parked face out, of my suv and never bothered to notify me. I am sure it was scraped during service in their very tight space. Since the vehicle was parked face out, I did not notice it during pickup. I noticed once I got home and they closed at 5 pm. Very unprofessional of them. Not sure if I ever will come back service there. There are other more caring vw dealership out there. More

Did not install my mudflaps correctly. 1 screw per mud flap. Didn't clean well. 1 screw per mud flap. Didn't clean well. More