Gervais Volkswagen - Service Center

The service left something to be desired, in addition to the price of the battery on the website costing $195.00, I paid $189.00, in addition to the price of labor and fees, it took a very long time and the the price of the battery on the website costing $195.00, I paid $189.00, in addition to the price of labor and fees, it took a very long time and the car was very dirty More

Absolutely amazing customer service by knowledgeable staff! Would recommend this dealership to anyone who is needing service for their vehicle. staff! Would recommend this dealership to anyone who is needing service for their vehicle. More

The entire team was easy to work with, empathetic about the emergency breakdown, supplies a loaner car! They repaired my vehicle in a timely manner an led returned it to me washed and vacuumed 😍 Overal the emergency breakdown, supplies a loaner car! They repaired my vehicle in a timely manner an led returned it to me washed and vacuumed 😍 Overall an excellent experience! More

Great customer service by all at dealership but the problem with car still exist need to go back problem with car still exist need to go back More

The service team did a great job helping me with a warranty repair on my vehicle! warranty repair on my vehicle! More

Nick was fantastic and explained everything that was going on with my car to me going on with my car to me More

Service was very organized, promptly serviced my vehicle, communication was great and they handled my car quickly communication was great and they handled my car quickly More

Work was done quickly and into our complete satisfaction. The only issue I have is that there was no one on one communication everything was done via text or email. The only issue I have is that there was no one on one communication everything was done via text or email. More

Excellent service both on the service and sales side. The service department gets work done quickly and keeps you informed. Buying a car from Gervais couldn’t be easier. Always fair pricing and great c The service department gets work done quickly and keeps you informed. Buying a car from Gervais couldn’t be easier. Always fair pricing and great customer service. More

I was treated with respect. The oil change was done timely and efficiently. I received unexpected gifts when I checked out and was escorted to my car. The oil change was done timely and efficiently. I received unexpected gifts when I checked out and was escorted to my car. More