Gervais Volkswagen - Service Center

Fast, excellent service! Very easy to book an appointment. Work was done quickly and very well. Very easy to book an appointment. Work was done quickly and very well. More

Provided updates throught the process and was able to get a loaner car while waiting for parts. Would recommend! a loaner car while waiting for parts. Would recommend! More

Great experience at Gervais! Every question was answered and every concern taken care of. Liliana’s knowledge of exceptional. Would recommend to anyone looking for service! Every question was answered and every concern taken care of. Liliana’s knowledge of exceptional. Would recommend to anyone looking for service! More

Liliana is the best service writer! Very easy and professional to work with. Highly recommend going to see her with all your car issues! 10/10 Very easy and professional to work with. Highly recommend going to see her with all your car issues! 10/10 More

I brought my VW beetle in for service and told them to pay attention to its cleanliness. I received my VW convertible back with a discolored drivers seat. They must has spilled oil on it and tried to cl pay attention to its cleanliness. I received my VW convertible back with a discolored drivers seat. They must has spilled oil on it and tried to clean it with a degreasing agent. Upsets me every time a look at it. The service rep told me that they cover the steering wheel and seat prior to service. Yet, as I watched this person with dirty and greasy clothes climb into my vehicle, that was not the case. After looking at the service bay, (dirty and congested) I told the service rep to cancel my service, but she said they have already started working on it. Even today, as I look at my previous pristine condition 2009 VW Convertible Beetle, (Purchased at Gervais VW), I am very upset at the damage done and their denying any thing like that happened. More

Friendly I did not choose this dealership, The VW dealership I always went to sold out the VW business to this one. I have been happier with this dealership an I did not choose this dealership, The VW dealership I always went to sold out the VW business to this one. I have been happier with this dealership and am happy for the chance to do business with them. Thank you Gervais for buying VW. More

Outstanding Staff and Service Ralph, Michael and their team are true professionals. They are thorough and detail oriented. They went above and beyond to solve my problems. I was th Ralph, Michael and their team are true professionals. They are thorough and detail oriented. They went above and beyond to solve my problems. I was thrilled with the ease of the process! More

50000 Service Good People. Very Friendly. Exceptional Customer Service. Always call after the service to check and make sure everything was ok a couple of days late Good People. Very Friendly. Exceptional Customer Service. Always call after the service to check and make sure everything was ok a couple of days later. While I would prefer not to have to take the car in for Service. The times I do take it in Bill and the other people in the Service Dept are very nice, knowledgeable and courteous. They are very informative as to what is happening with the car and what types of service it needs. More

Great Customer Service I have always found Gervais to provide quick, efficient, and quality service at competitive rates. Appointments are easy to schedule and the people a I have always found Gervais to provide quick, efficient, and quality service at competitive rates. Appointments are easy to schedule and the people at Gervais are always friendly and communicative. More

Quick service I do thank Bill for the fast turnaround. I came in unannounced for some adblue and was quickly taken care of. Thanks, Bill See ya soon I do thank Bill for the fast turnaround. I came in unannounced for some adblue and was quickly taken care of. Thanks, Bill See ya soon More