Back

Gervais Volkswagen - Service Center

Lowell , MA

4.5
219 Reviews

219 Reviews of Gervais Volkswagen - Service Center

Sort by
November 01, 2022

Pleasant environment. Nice amenities, The service manager was polite and helpful. Service done on time. I am a repeat customer. More

by waltfuga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2022

I purchased my Atlas new from Gervais. The sales process was painless. The car was delivered spotless. And since then, the service has been great. Just be sure to make an appointment (eith More

by AERIE.MA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2022

went for an oil change and to fix my phone so I could use hands free. service was great waiting area nice and very efficient. More

by Jafra4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2022

Always wonderful service, and convenient for me to get to. Thank you for everything. Maria More

by drumc52169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2022

The staff is always very friendly and the work done is excellent and usually completed on time. More

by beetle_girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2022

The service department is super helpful. If something’s wrong, they will bring it up and advise on how to handle it More

by Mala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2022

Convenient. Customer Friendly. Easy to schedule. Women with good people skills out front. Efficient repairs. More

by deborah.joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Check out - payment
September 20, 2022

THE SERVICE DEPT STAFF PROMPT AND PROFESSIONAL IN THE SERVICE OF MY VOLKSWAGEN ATLAS CROSS SPORT More

by fredcharland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

They always do what they are asked to do in a timely manner. Never disappointed More

by RABLAIR4KIDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2022

Consistently impressed with the level of service provided by Gervais VW. From initial purchase to most recent service, I've been nothing but impressed. Liliana in Service deserves a special shoutout; she's More

by rjstrauss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
17
...