Gervais Volkswagen - Service Center

I made an 11:30 appt and was told my car would be ready in an hour or an hour and a half. I called to check on my car at 3 and was told they were just starting and it could be another hour or so. They neve in an hour or an hour and a half. I called to check on my car at 3 and was told they were just starting and it could be another hour or so. They never updated me. Also gave me trouble about using a deal Offered on their website. More

I was probably overcharged and my inspection was failed. Passed it at another place which makes me think they were trying to make money off of me. Long wait. Boring waiting room. Passed it at another place which makes me think they were trying to make money off of me. Long wait. Boring waiting room. More

They have a professional and honest staff. Both the sales and service departments are outstanding. Both the sales and service departments are outstanding. More

Gervais has always serviced the used car I bought from them great. Highly recommend them. them great. Highly recommend them. More

We've been purchasing our cars from Gervais since 2011. This was car number 4 and Savian and the rest team were helpful, professional and easy to work with. This was car number 4 and Savian and the rest team were helpful, professional and easy to work with. More

This dealership is very friendly and easy to work with! I have never had any easier time buying a car. I have never had any easier time buying a car. More

Quick. Easy. Simple. Friendly people. Make you feel like a valued customer. Nice waiting room as well Easy. Simple. Friendly people. Make you feel like a valued customer. Nice waiting room as well More

Experience was great. Easy to schedule. Very polite and professional. Fast, clean, explained the job and did the work quickly and well. Easy to schedule. Very polite and professional. Fast, clean, explained the job and did the work quickly and well. More

service took over 2 hours. I should have been notified that it was going to take that long. I would have left my car. I should have been notified that it was going to take that long. I would have left my car. More

Gervais VW is the best in the business! all of their dealership are extremely helpful in getting our vehicles repaired. Liliana is an amazing service manager that will always go the extra m all of their dealership are extremely helpful in getting our vehicles repaired. Liliana is an amazing service manager that will always go the extra mile for you in the service department. We appreciate the honesty the dealership gives during service visits. More