Gervais Ford

On day 1 of our much anticipated vacation, we were driving from NJ to NH when our 2000 Ford Explorer had a transmission fluid leak and we ended up stranded in Ayer, MA. Little did we know then how for driving from NJ to NH when our 2000 Ford Explorer had a transmission fluid leak and we ended up stranded in Ayer, MA. Little did we know then how fortunate we were to have ended up at Gervais Ford. EVERYONE there was so friendly and super helpful. The part was no longer in stock as it's an older vehicle, but they were able to get some other parts and fix it so that we could continue on our way and not ruin our vacation. Everyone in the Service Dept was so kind and went out of their way to help us out. The mechanic thought outside of the box to figure out a way to get the Explorer fixed. I can't thank the folks at Gervais Ford enough for getting us on the road safely so we could enjoy the rest of the vacation. If we lived closer, they would definitely be the place we would go for all of our Ford needs. Thanks! More

Absolutely outstanding service! !! Bill helped me purchase a Bronco Sport during a very challenging time in the car world, kept me informed and made sure I got behind the wheel as q !! Bill helped me purchase a Bronco Sport during a very challenging time in the car world, kept me informed and made sure I got behind the wheel as quickly as possible! HIGHLY RECOMMEND both Bill and Gervais. More

Great service, great team. Definitely look forward to buying and leasing my next Ford with Gervais. Definitely look forward to buying and leasing my next Ford with Gervais. More

Professional and knowledgeable staff were helpful throughout the entire sales process. Highly recommend Gervais to anyone looking for a new Ford. throughout the entire sales process. Highly recommend Gervais to anyone looking for a new Ford. More

Great help picking out our new cars. Very knowledgeable on the cars and available options. Very knowledgeable on the cars and available options. More

Picked up my 2021 Bronco Wildtrak Sasquatch a week ago and couldn't be happier. This was a dealer mannequin and came very well equipped. Many dealers across the country are significantly marking this up t and couldn't be happier. This was a dealer mannequin and came very well equipped. Many dealers across the country are significantly marking this up to take advantage of the huge demand, but Gervais didn't do that. This is my 2nd vehicle from them, I had a 2018 F150 Limited and they treated me right with that as well. If you're in the area and want to deal with a Family Owned Dealership that still takes customer service seriously, go see the team at Gervais Ford in Ayer, MA. Can't wait to see the Lightnings start hitting the lot!! More

Lance made the buying experience so easy. Thanks so much!! Will highly recommend Lance to friends. much!! Will highly recommend Lance to friends. More

Great experience getting my new Ford Bronco through Gervais Ford, very helpful and informative during the purchase and financing. Gervais Ford, very helpful and informative during the purchase and financing. More

Super happy with my experience. Ordered a new Maverick w John and while it may have taken a while to come (chip shortage / other delays aren't their fault anyways), I had no issues with the guys at Gervais John and while it may have taken a while to come (chip shortage / other delays aren't their fault anyways), I had no issues with the guys at Gervais and they treated me very fairly throughout the whole process. If you're looking to order a new vehicle through Ford, Gervais is a great choice. More

My review is simple.Y'all had not given me any reason My review is simple. Y'all had not given me any reason not to smile. I honestly believe we all made out in positive ways. This referring to me, th My review is simple. Y'all had not given me any reason not to smile. I honestly believe we all made out in positive ways. This referring to me, the customer, choosing and driving away in a vehicle fitting my needs and desires. Gervais Ford receiving a trade in worth reselling with respect and reliability. Pleasant, caring, comforting employees, from different levels, all worth meeting and speaking with. I will be recommending a visit with y'all whenever the conversation sparks the sense of someone needing something I believe you could provide an answer to. Thanks again for your service, your reliability and most of all, my new friendships. Have a great day Along with a great Christmas if I don't see you before then. Phillip Hall 🙏 More