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Germain Toyota of Naples

Naples, FL

Overview
Reviews
Vehicles
4.7
1,568 Reviews
Call Dealership (888) 722-4942
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13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,568 reviews

September 29, 2024

The ONLY reason i would recommend this dealer is because Hunter was excellent. The service person since I went the first time in 2007. I hope he stays in this dealer for many years. More

by Wheelsup17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Oct 01, 2024 -

Germain Toyota of Naples responded

Thank you for sharing your experience! We're thrilled to hear that Hunter has consistently provided excellent service over the years. We appreciate your recommendation and look forward to serving you again in the future. If there's anything else we can assist with, please reach out anytime. Thank you, Martin Olvera Jr - Service Manager - (239) 431-2434

September 28, 2024

Very customer focused. Rony Levy our sales person was very good in all transactions and in finding the car preferences we wanted. More

by Iranifirdausi
Recommend Dealer
Yes
Employees Worked With
Rony levy, Nick Bastone.
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Sep 30, 2024 -

Germain Toyota of Naples responded

We're delighted to hear that Rony provided excellent service and helped you find the perfect car at Germain Toyota of Naples. Thank you for sharing your positive experience, Ifran!

September 28, 2024

Friendly staff and great inventory-not pushy in trying to make a sale and listened to your concers More

by Jacktunning
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic the salesman was outstanding
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Sep 30, 2024 -

Germain Toyota of Naples responded

Jack, thank you for taking the time to review Germain Toyota of Naples! It really means a lot to hear that you're happy.

September 28, 2024

We had a very positive experience here! From the online salesman, to our in person salesman, Kristopher, to the business office. Everything was handled very professionally and efficiently. More

by cherri.hagen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristopher
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Sep 30, 2024 -

Germain Toyota of Naples responded

Thank you for sharing your positive experience with Germain Toyota of Naples, Cherri! We're glad to hear that Kristopher and the rest of our team provided professional and efficient service. We appreciate your recommendation!

September 26, 2024

Waited an hour and a half to find out needed part would have to be ordered More

by Jimbobrinehart
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny
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Sep 27, 2024 -

Germain Toyota of Naples responded

We pride ourselves on our professional service, and I'm very sorry that you didn't have a better experience. I'd like the opportunity to learn the details of what happened here and how we can improve. If you're interested, would you please reach out at your convenience? Thank you, Erik Torres - Service Manager - etorres@germain.com

September 26, 2024

Excelente service providing great information about the repairs needed and outstanding customer service during the time at the dealer More

by alfaltami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Vargas Ramos
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Sep 26, 2024 -

Germain Toyota of Naples responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Germain Toyota of Naples provided excellent service and clear information about your repairs. We appreciate your support!

September 24, 2024

Dimitri, Mason and Ezekiel were all great to work with, made the car buying experience painless. More

by Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dimitri, 5 stars
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Sep 25, 2024 -

Germain Toyota of Naples responded

We love to hear you were in great hands with Dimitri, Mason, and Ezekiel. Thank you for choosing Germain Toyota of Naples for your new ride, and drive safely, Karen!

September 23, 2024

Excellent customer service. Very friendly and knowledgeable about the service. They helped me with getting the job done and they gave me a ride back to work same day. Thank y More

by Finecabinetryofnaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Sep 23, 2024 -

Germain Toyota of Naples responded

We're delighted to hear about your positive experience with our team at Germain Toyota of Naples! It's great to know that the service was friendly, knowledgeable, and accommodating. Thanks for sharing!

September 23, 2024

Another great service experience at Germain Toyota. Thank you, Ann Marie. You are always so helpful. I have complete confidence in all of your advice. More

by elizabethplaskon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Marie Roebuck
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Sep 23, 2024 -

Germain Toyota of Naples responded

Elizabeth, we're delighted to hear that Ann Marie provided you with another great service experience at Germain Toyota of Naples. Thanks for your trust and kind words!

September 22, 2024

My dealer accommodated all my requests was patient and courteous and very knowledgeable I am very pleased. More

by roeinnaples
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason
Report | Print
Sep 23, 2024 -

Germain Toyota of Naples responded

We're delighted to hear that our team at Germain Toyota of Naples provided you with such a positive experience. Thank you for sharing your feedback!

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