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Germain Toyota of Naples

Naples, FL

4.7
1,567 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,567 reviews

October 17, 2024

From the moment I walked in I was greeted as a VIP by April and Kris. I came in to look at a certain type of vehicle and landed up buying another that I love. I was never pressured and in fact was ques More

by susanmarshall1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kris
Oct 18, 2024 -

Germain Toyota of Naples responded

We're delighted to hear that April and Kris made your visit a VIP experience at Germain Toyota of Naples, Susan! It's fantastic you found a vehicle you love without feeling pressured. Thank you for sharing this wonderful feedback, and enjoy the ride!

October 17, 2024

i love the good service there with dahiana🙏🏻she is the best,ask for her. More

by deivys hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
daniana caba
Oct 18, 2024 -

Germain Toyota of Naples responded

Deivys, thank you for the great review. We look forward to seeing you again at Germain Toyota of Naples!

October 14, 2024

Emmanuel and Tony were extremely pleasant and very helpful. Highly recommend going to Germain Toyota More

by Mitch5734
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rmmanuel
Oct 15, 2024 -

Germain Toyota of Naples responded

Mitch, thank you so much for taking the time to leave Germain Toyota of Naples a five-star review! We are thrilled that Emmanuel and Tony were helpful. See you down the road!

October 05, 2024

Took care of my car quickly at no cost. Also shuttled me to the library and back. It was a good experience. More

by johnhamm3509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 07, 2024 -

Germain Toyota of Naples responded

We're delighted to hear that your experience with Germain Toyota of Naples was a positive one, especially with the quick service and shuttle convenience. Thank you for sharing this feedback, John!

October 02, 2024

Jussuan is very professional and gave me excellent customer Service .I give him 5 stars and for Luis Domínguez The same opinion and I give him 5 stars too. More

by jorgealfonso852
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jussuan and Luis very professional
Oct 03, 2024 -

Germain Toyota of Naples responded

Jorge, thank you for the fantastic feedback! We're delighted to hear that Jussuan and Luis provided excellent service at Germain Toyota of Naples. We appreciate your support!

October 01, 2024

Being in the sales & service business myself, I know and appreciate how important reviews are so I am happy to write this review regarding my experience yesterday at Germain Toyota with our salesman "Capt. More

by jimdalia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Capt. Eric Hart
Oct 02, 2024 -

Germain Toyota of Naples responded

We're delighted to hear that our team provided you with such an outstanding experience at Germain Toyota of Naples! Thank you for sharing your positive feedback and recommending us so highly. Enjoy your new vehicle!

October 01, 2024

Very professional and clean customer service swift on the transferring and salesman very helpful knowledgeable More

by 00000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
Oct 01, 2024 -

Germain Toyota of Naples responded

Thank you for the positive feedback! We're glad to hear our team at Germain Toyota of Naples provided professional and efficient service. We appreciate your support!

September 30, 2024

My visit was timely Frank was a big help in explaining the issues. Dispite the crowd my car Was serviced in a timely manner. More

by Richward8166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, Josh James, Steve Detri
Sep 30, 2024 -

Germain Toyota of Naples responded

We're glad to hear Frank was able to assist you efficiently during your visit at Germain Toyota of Naples. Thanks for sharing your experience!

September 30, 2024

Very professional and very courteous and very efficient and always kept us informed as to status More

by rbretner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chmielowski-Eric Torres-Martin Olivera
Sep 30, 2024 -

Germain Toyota of Naples responded

It was our pleasure to assist and keep you informed. Thank you from all of us here at Germain Toyota of Naples!

September 29, 2024

The ONLY reason i would recommend this dealer is because Hunter was excellent. The service person since I went the first time in 2007. I hope he stays in this dealer for many years. More

by Wheelsup17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Oct 01, 2024 -

Germain Toyota of Naples responded

Thank you for sharing your experience! We're thrilled to hear that Hunter has consistently provided excellent service over the years. We appreciate your recommendation and look forward to serving you again in the future. If there's anything else we can assist with, please reach out anytime. Thank you, Martin Olvera Jr - Service Manager - (239) 431-2434

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