
Germain Toyota of Naples
Naples, FL
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so happy to meet and work with Nadine Rotz Thank goodness for Nadine. I am extremely happy with Nadine's knowledge of cars, service, and repair. In addition, Nadine's work ethic is outstandin Thank goodness for Nadine. I am extremely happy with Nadine's knowledge of cars, service, and repair. In addition, Nadine's work ethic is outstanding. I felt very secure with her handling of my service, and I trust her recommendations completely. From the moment I met Nadine, I knew she was the one, who would handle my transaction to my complete satisfaction. From the very beginning to the very end, Nadine's follow up through the whole service process was extremely efficient, organized, and pleasant. Thanks Nadine, for a great experience at Germain Toyota of Naples. KiKi Cerchio More
didn't feel rushed All I can say is WOW. No pressure. Worked with us to get to a price we could comfortably afford. We had been second car shopping for awhile and this w All I can say is WOW. No pressure. Worked with us to get to a price we could comfortably afford. We had been second car shopping for awhile and this was actually enjoyable. Jeff was honest, knowledgeable and extremely likable. I wish that all car shopping could be as pleasant. I'll recommend this dealership and sales consultant to all my friends. More
Maintenance service for my 2001 Camry I can't say enough for the attention and interest .... and the knowledge of Nadine Rotz, my service representative. She personally followed up when I can't say enough for the attention and interest .... and the knowledge of Nadine Rotz, my service representative. She personally followed up when there was a delay in completing the service of my vehicle. I have delt with her before and feel secure and well taken care of each and every time. Congratulations on having such a fine repesentative of Bob Germain. Louis Parker More
Replace the dashboard and check cable for spare tire. Peggy in service was very responsive to our frequent calls with a sincere understanding .She was very reliable keeping us up to date as to arrival of Peggy in service was very responsive to our frequent calls with a sincere understanding .She was very reliable keeping us up to date as to arrival of dashboard cover.We are very pleased with the outcome and especially with our dealings with Peggy who was very ,polite ,gracious and accurate in her assessment. She is a credit and necessity to your service department.Thank you for your service. Daniel Spensieri More
Great service they work with you to the max on every aspect We purchased a brand new Toyota Corolla today. It was a pleasure working with Paul Columbus. He was very knowledgable about the car we purchased. H We purchased a brand new Toyota Corolla today. It was a pleasure working with Paul Columbus. He was very knowledgable about the car we purchased. He took time explaining all the details about the cars we were interested in. I would highly recommend Paul to anyone who wants to buy or lease a car. More
Great Experience This was the first purchase at Germain, but I have been servicing several cars over the years. My salesman Jeff was great, one thing I hate is high p This was the first purchase at Germain, but I have been servicing several cars over the years. My salesman Jeff was great, one thing I hate is high pressure sales and Jeff applied the right combination of information. I am getting ready to purchase another vehicle in the next few months and Germain is my dealer of choice. Thank you Jeff for making it a pleasant experience. Adam definitely knows his stuff, he was thorough and efficient. More
Lease new car Sales personnel were excellent and professional. They went out of their way to insure I was getting the best deal possible. The followup was certain Sales personnel were excellent and professional. They went out of their way to insure I was getting the best deal possible. The followup was certainly appreciated. More
Very good thank you I have been a Germain customer for 20+ years. Being a devoted Germain customer, Bob owes me a free car! And, I will gladly accept one from him. Tha I have been a Germain customer for 20+ years. Being a devoted Germain customer, Bob owes me a free car! And, I will gladly accept one from him. Thank you. More
service dept Was disappointed that Richard Estes was no longer there but I have every confidence that Alex Depew will do an excellent job. He seems to be knowled Was disappointed that Richard Estes was no longer there but I have every confidence that Alex Depew will do an excellent job. He seems to be knowledgeable, sincere, enthusiastic, and helpful. Try to do a better job of retaining employees as I noticed several others missing and several new faces. More
Excellent service Peggy Mazaras checked me in immediately upon my arrival for my annual oil change. Kept me informed as to the progress. I was in and out in about an h Peggy Mazaras checked me in immediately upon my arrival for my annual oil change. Kept me informed as to the progress. I was in and out in about an hour. P.S. the hot chocolate is also very good@! More