
Germain Toyota of Naples
Naples, FL
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Excellant Service each time I visit for warranty maintenance Visiting Germain Toyota for another of my 5,000 mile service maintenance is always a pleasant experience. The staff and wait area is very nice and ac Visiting Germain Toyota for another of my 5,000 mile service maintenance is always a pleasant experience. The staff and wait area is very nice and accommodating. Replaced my battery for free ! More
good experience Jeff made buying a used car a very good experience - no xx and no pressure - and I think I got a fair deal. I would highly recommend him to anyone lo Jeff made buying a used car a very good experience - no xx and no pressure - and I think I got a fair deal. I would highly recommend him to anyone looking for a good used car or truck. More
Good work Service rep was excellent. Explained all items accurately and answered all of my questions to a "T". Looking forward to future service on my vehicle. Service rep was excellent. Explained all items accurately and answered all of my questions to a "T". Looking forward to future service on my vehicle. More
2005 Siena had several recall notices...all were addressed . Peggy was pro-active, finding all the applicable recall issues that needed to be taken care of in one trip. Workmanship by the service team was great. Peggy was pro-active, finding all the applicable recall issues that needed to be taken care of in one trip. Workmanship by the service team was great. More
Customer service was very good. The salesman, John McLane, was very helpful, listened to my concerns and did everything he could to make me happy with my purchase. I had not purchas The salesman, John McLane, was very helpful, listened to my concerns and did everything he could to make me happy with my purchase. I had not purchased a car in years, was nervous, but he made the experience very pleasant. More
15,000 mile service As always Germain was efficient, courteous and friendly. Service personnel were helpful. I also enjoyed the BBQ lunch that was provided. A very genero As always Germain was efficient, courteous and friendly. Service personnel were helpful. I also enjoyed the BBQ lunch that was provided. A very generous gesture. More
Peggy Mazurkas provided outstanding attention and service. From the moment we arrived we were treated with polite, efficient and extremely competent service. Peggy made it all happen and kept us informed ever From the moment we arrived we were treated with polite, efficient and extremely competent service. Peggy made it all happen and kept us informed every step of the way. I can't speak highly enough about the service we received. Thanks !! More
25k service Made appointment....vehicle serviced on time and with excellent results. Very clean service area with very friendly service staff....Coffee was good t Made appointment....vehicle serviced on time and with excellent results. Very clean service area with very friendly service staff....Coffee was good too....thanks for a excellent service experience .. More
Service on July 18 Alex was a very helpful service advisor. We will seek him out for our next service visit, as we like to consistently see the same person. He was exc Alex was a very helpful service advisor. We will seek him out for our next service visit, as we like to consistently see the same person. He was excellent! More
90,000 mile routine maintenance all areas of my 90,000 mile routine maintenance were satisfactory completed, a new issue was verified, now dealership is assisting me in trying to get all areas of my 90,000 mile routine maintenance were satisfactory completed, a new issue was verified, now dealership is assisting me in trying to get a warranty issue resolved. More