
Germain Toyota of Naples
Naples, FL
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Service visit review Alicia was very helpful in explaining the service that was needed and what was performed. The waiting area was comfortable and the work was accomplis Alicia was very helpful in explaining the service that was needed and what was performed. The waiting area was comfortable and the work was accomplished quickly and professionally. More
A fair deal without high pressure sales. While at the dealership browsing I met sales consultant Patrick McClymont. He showed me a number of vehicles I was interested in. I ended up purchasin While at the dealership browsing I met sales consultant Patrick McClymont. He showed me a number of vehicles I was interested in. I ended up purchasing a new Tundra Pickup. I was extremely pleased with the assistance I recieved from Mr. McClymont and the deal we made. NO high pressure tactics and a good fair deal. MR. McClymont was extremely helpful in my decision and answered every question I had , fully explaining the vehicle, and all warranties, extras and everything about the transaction. I am very pleased with vehicle, and entire experience. THis is the second Tundra I purchased from Germain Toyota. More
Very pleasant and knowlegdeable The whole crew is very caring, always looking for an answer to whatever problem they come across and if they can't help they will totally help you wit The whole crew is very caring, always looking for an answer to whatever problem they come across and if they can't help they will totally help you with leading you the right way. Everyone is friendly and easy to talk to ! More
I've had both good and not so good visits. This visit went well. Friendly and quick. I was there for a new leased car and only needed my tires rotated. A free service. I like that you washe This visit went well. Friendly and quick. I was there for a new leased car and only needed my tires rotated. A free service. I like that you washed my car. More
Sunroof Leaking Peggy explained to me the few issues that might have resulted in my Sunroof leaking. Thankfully, there was debris clogging the channel in the gasket, Peggy explained to me the few issues that might have resulted in my Sunroof leaking. Thankfully, there was debris clogging the channel in the gasket,which was easily remedied. Peggy is a true Professional and does her job, Impeccably and Efficiently. Thank you Peggy. A Very Satisfied Customer Susan McLaughlin More
Came in for a 35,000 mile check, went home with a new car. While there is a lot of pressure to keep coming back to Germain, the service (Alesia) and sales (Hector and Paul Delmonte) were courteous and I did no While there is a lot of pressure to keep coming back to Germain, the service (Alesia) and sales (Hector and Paul Delmonte) were courteous and I did not feel pressured. I've always had good service from Ann Marie Roebuck and now expect the same from Alesia. More
Friendly and Efficient I made an appointment and was taken on time by the very friendly service rep who quickly assessed my needs and had me in and out efficiently. I made an appointment and was taken on time by the very friendly service rep who quickly assessed my needs and had me in and out efficiently. More
Wonderful experience From start to finish Paul DelMonte and everyone else at Germain Toyota made this an easy and interesting experience. I will definitely recommend my fr From start to finish Paul DelMonte and everyone else at Germain Toyota made this an easy and interesting experience. I will definitely recommend my friends to contact Paul More
Buying my car I purchased my car about a month ago and I decided to go for an used car because of my limited budget, I went to Germain Toyota Certified Used Cars, I I purchased my car about a month ago and I decided to go for an used car because of my limited budget, I went to Germain Toyota Certified Used Cars, I have to said I was very skeptical in the beginning and it was the first time I bought a car by myself, I was determined to just look and leave before one of those sales men convinced me of getting a car that I would probably later regret. There was Dion Homer waiting when I got down of my old car with no AC. Dion was very nice and friendly he told me that he was there to make my dreams came true, buying my Camry was a pleasant experience, he sure did my dream came true, he got me into a good deal my 2013 Camry was only 8,300 miles and I can't complaint about my monthly payments. Dion have a charming personality and he is a honest sales man. I recommend his expertise to anyone that decided to purchase a used or new car. More
Great service department rep! Alex is the best--very thorough and honest. He's "our guy" now! He is very friendly and seems genuinely interested in keeping our car in top shape. Alex is the best--very thorough and honest. He's "our guy" now! He is very friendly and seems genuinely interested in keeping our car in top shape. More