
Germain Toyota of Naples
Naples, FL
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Great service they work with you to the max on every aspect We purchased a brand new Toyota Corolla today. It was a pleasure working with Paul Columbus. He was very knowledgable about the car we purchased. H We purchased a brand new Toyota Corolla today. It was a pleasure working with Paul Columbus. He was very knowledgable about the car we purchased. He took time explaining all the details about the cars we were interested in. I would highly recommend Paul to anyone who wants to buy or lease a car. More
Great Experience This was the first purchase at Germain, but I have been servicing several cars over the years. My salesman Jeff was great, one thing I hate is high p This was the first purchase at Germain, but I have been servicing several cars over the years. My salesman Jeff was great, one thing I hate is high pressure sales and Jeff applied the right combination of information. I am getting ready to purchase another vehicle in the next few months and Germain is my dealer of choice. Thank you Jeff for making it a pleasant experience. Adam definitely knows his stuff, he was thorough and efficient. More
Lease new car Sales personnel were excellent and professional. They went out of their way to insure I was getting the best deal possible. The followup was certain Sales personnel were excellent and professional. They went out of their way to insure I was getting the best deal possible. The followup was certainly appreciated. More
Very good thank you I have been a Germain customer for 20+ years. Being a devoted Germain customer, Bob owes me a free car! And, I will gladly accept one from him. Tha I have been a Germain customer for 20+ years. Being a devoted Germain customer, Bob owes me a free car! And, I will gladly accept one from him. Thank you. More
service dept Was disappointed that Richard Estes was no longer there but I have every confidence that Alex Depew will do an excellent job. He seems to be knowled Was disappointed that Richard Estes was no longer there but I have every confidence that Alex Depew will do an excellent job. He seems to be knowledgeable, sincere, enthusiastic, and helpful. Try to do a better job of retaining employees as I noticed several others missing and several new faces. More
Excellent service Peggy Mazaras checked me in immediately upon my arrival for my annual oil change. Kept me informed as to the progress. I was in and out in about an h Peggy Mazaras checked me in immediately upon my arrival for my annual oil change. Kept me informed as to the progress. I was in and out in about an hour. P.S. the hot chocolate is also very good@! More
Love it! Excellent customer service, dint have an appointment but Alicia Powell help me get my car in, just minutes, had a chance to talk to David Sánchez the Excellent customer service, dint have an appointment but Alicia Powell help me get my car in, just minutes, had a chance to talk to David Sánchez the service manager excellent service, really nice guy with an awesome charisma, both David and Alicia are very knowledgeable and provided excellent service. Definitely recommend this place. Also Asner did an amazing job, fast and clean. The car feel like new! Thank for the help and keep up the good work! More
Car purchase experience This was the easiest and most pleasant car buying experience I have ever had. Dion was so friendly, helpful, efficient, and positive! No pitch, no pre This was the easiest and most pleasant car buying experience I have ever had. Dion was so friendly, helpful, efficient, and positive! No pitch, no pressure, and answered all my questions honestly. I will certainly return to purchase my next vehicle. More
Made buying a car easy and pressure free My wife and I were looking at cars and Anthony Story walked us through the lot until we saw something we liked. He was very polite and professional a My wife and I were looking at cars and Anthony Story walked us through the lot until we saw something we liked. He was very polite and professional and didn't have a typical pushy car salesman personality. We had experienced that type of salesman the day before at another dealership and that made us leave that particular dealership. Anthony worked the best possible deal for us and was great to work with. He didn't rush us to a decision and made the process of buying a car very easy and simple. I would recommend him to anyone looking to buy a car at Germain Toyota. Adam Golden was the finance manager and he was very pleasant and easy to work with as well. He also made that part of the buying process as easy as possible. Both gentlemen demonstrated excellent customer service. More
Vehicle maintenance Every time I go to the dealer I look for one person that always gives me go customer service. Peggy Marazas is always looking at what I need not what Every time I go to the dealer I look for one person that always gives me go customer service. Peggy Marazas is always looking at what I need not what can they get out off my wallet. Keep up the good work!!!👍🏻👍🏻👍🏻 More