Germain Toyota of Naples

Customer service was very good. The salesman, John McLane, was very helpful, listened to my concerns and did everything he could to make me happy with my purchase. I had not purchas The salesman, John McLane, was very helpful, listened to my concerns and did everything he could to make me happy with my purchase. I had not purchased a car in years, was nervous, but he made the experience very pleasant. More

15,000 mile service As always Germain was efficient, courteous and friendly. Service personnel were helpful. I also enjoyed the BBQ lunch that was provided. A very genero As always Germain was efficient, courteous and friendly. Service personnel were helpful. I also enjoyed the BBQ lunch that was provided. A very generous gesture. More

Peggy Mazurkas provided outstanding attention and service. From the moment we arrived we were treated with polite, efficient and extremely competent service. Peggy made it all happen and kept us informed ever From the moment we arrived we were treated with polite, efficient and extremely competent service. Peggy made it all happen and kept us informed every step of the way. I can't speak highly enough about the service we received. Thanks !! More

25k service Made appointment....vehicle serviced on time and with excellent results. Very clean service area with very friendly service staff....Coffee was good t Made appointment....vehicle serviced on time and with excellent results. Very clean service area with very friendly service staff....Coffee was good too....thanks for a excellent service experience .. More

Service on July 18 Alex was a very helpful service advisor. We will seek him out for our next service visit, as we like to consistently see the same person. He was exc Alex was a very helpful service advisor. We will seek him out for our next service visit, as we like to consistently see the same person. He was excellent! More

90,000 mile routine maintenance all areas of my 90,000 mile routine maintenance were satisfactory completed, a new issue was verified, now dealership is assisting me in trying to get all areas of my 90,000 mile routine maintenance were satisfactory completed, a new issue was verified, now dealership is assisting me in trying to get a warranty issue resolved. More

so happy to meet and work with Nadine Rotz Thank goodness for Nadine. I am extremely happy with Nadine's knowledge of cars, service, and repair. In addition, Nadine's work ethic is outstandin Thank goodness for Nadine. I am extremely happy with Nadine's knowledge of cars, service, and repair. In addition, Nadine's work ethic is outstanding. I felt very secure with her handling of my service, and I trust her recommendations completely. From the moment I met Nadine, I knew she was the one, who would handle my transaction to my complete satisfaction. From the very beginning to the very end, Nadine's follow up through the whole service process was extremely efficient, organized, and pleasant. Thanks Nadine, for a great experience at Germain Toyota of Naples. KiKi Cerchio More

didn't feel rushed All I can say is WOW. No pressure. Worked with us to get to a price we could comfortably afford. We had been second car shopping for awhile and this w All I can say is WOW. No pressure. Worked with us to get to a price we could comfortably afford. We had been second car shopping for awhile and this was actually enjoyable. Jeff was honest, knowledgeable and extremely likable. I wish that all car shopping could be as pleasant. I'll recommend this dealership and sales consultant to all my friends. More

Maintenance service for my 2001 Camry I can't say enough for the attention and interest .... and the knowledge of Nadine Rotz, my service representative. She personally followed up when I can't say enough for the attention and interest .... and the knowledge of Nadine Rotz, my service representative. She personally followed up when there was a delay in completing the service of my vehicle. I have delt with her before and feel secure and well taken care of each and every time. Congratulations on having such a fine repesentative of Bob Germain. Louis Parker More

Replace the dashboard and check cable for spare tire. Peggy in service was very responsive to our frequent calls with a sincere understanding .She was very reliable keeping us up to date as to arrival of Peggy in service was very responsive to our frequent calls with a sincere understanding .She was very reliable keeping us up to date as to arrival of dashboard cover.We are very pleased with the outcome and especially with our dealings with Peggy who was very ,polite ,gracious and accurate in her assessment. She is a credit and necessity to your service department.Thank you for your service. Daniel Spensieri More