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Germain Toyota of Naples

Naples, FL

Overview
Reviews
Vehicles
4.6
1,543 Reviews
Call Dealership (888) 722-4942
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13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,543 reviews

September 26, 2024

Waited an hour and a half to find out needed part would have to be ordered More

by Jimbobrinehart
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny
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Sep 27, 2024 -

Germain Toyota of Naples responded

We pride ourselves on our professional service, and I'm very sorry that you didn't have a better experience. I'd like the opportunity to learn the details of what happened here and how we can improve. If you're interested, would you please reach out at your convenience? Thank you, Erik Torres - Service Manager - etorres@germain.com

September 24, 2024

Dimitri, Mason and Ezekiel were all great to work with, made the car buying experience painless. More

by Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dimitri, 5 stars
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Sep 25, 2024 -

Germain Toyota of Naples responded

We love to hear you were in great hands with Dimitri, Mason, and Ezekiel. Thank you for choosing Germain Toyota of Naples for your new ride, and drive safely, Karen!

September 23, 2024

Excellent customer service. Very friendly and knowledgeable about the service. They helped me with getting the job done and they gave me a ride back to work same day. Thank y More

by Finecabinetryofnaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Sep 23, 2024 -

Germain Toyota of Naples responded

We're delighted to hear about your positive experience with our team at Germain Toyota of Naples! It's great to know that the service was friendly, knowledgeable, and accommodating. Thanks for sharing!

September 23, 2024

Another great service experience at Germain Toyota. Thank you, Ann Marie. You are always so helpful. I have complete confidence in all of your advice. More

by elizabethplaskon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Marie Roebuck
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Sep 23, 2024 -

Germain Toyota of Naples responded

Elizabeth, we're delighted to hear that Ann Marie provided you with another great service experience at Germain Toyota of Naples. Thanks for your trust and kind words!

September 22, 2024

My dealer accommodated all my requests was patient and courteous and very knowledgeable I am very pleased. More

by roeinnaples
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason
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Sep 23, 2024 -

Germain Toyota of Naples responded

We're delighted to hear that our team at Germain Toyota of Naples provided you with such a positive experience. Thank you for sharing your feedback!

September 21, 2024

I have been going to Naples Germain Toyota for the last 3 years and the last service was the best and fastest service ever, the best for me because Jocelyvens did everything quickly and gave me a lot of info More

by Max Mirzoid Azimov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyvens
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Sep 23, 2024 -

Germain Toyota of Naples responded

Max, we're delighted to hear that Jocelyvens provided you with such excellent service at Germain Toyota of Naples! Thank you for your continued support and kind words. We'll be sure to pass along your appreciation!

September 21, 2024

Excellent service from beginning to end. Friendly sales staff, clean and modern facility, and overall great buying experience. More

by Atc1forhire
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ezequiel
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Sep 23, 2024 -

Germain Toyota of Naples responded

Thank you for the kind words! We're delighted to hear that our team at Germain Toyota of Naples provided excellent service and a great buying experience. Enjoy your new vehicle!

September 20, 2024

Rony was the best! Made the purchase an easy and fun process!I would recommend him for sure More

by djjars1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rony levy
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Sep 20, 2024 -

Germain Toyota of Naples responded

Congratulations on your new vehicle! The Germain Toyota of Naples team is so glad that Rony made your buying experience fun. Thank you for your business and five-star review!

September 19, 2024

I had a very pleasant experience with Germain Toyota of Naples. Marco was an excellent salesman he was thorough in explaining the details of the car. More

by Joemm12000
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Grenier, Marco Bitelo Galarza
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Sep 19, 2024 -

Joemm12000 responded

had a very pleasant experience with Germain Toyota of Naples. Marco was an excellent salesman he was thorough in explaining the details of the car.

Sep 20, 2024 -

Germain Toyota of Naples responded

Thank you for sharing your positive experience with Marco and the team at Germain Toyota of Naples! We're glad to hear that everything was thoroughly explained. Enjoy your new car!

September 16, 2024

It was a very nice experience for me and I appreciate the way I was treated. More

by m.alverson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Sep 16, 2024 -

Germain Toyota of Naples responded

Thanks for choosing Germain Toyota of Naples! We are glad to hear that our team provided top-notch assistance.

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