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Germain Toyota of Naples

Naples, FL

4.7
1,567 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,567 reviews

October 25, 2024

Fast efficient service. I waited only 45 minutes for the service to be completed. I'm a happy camper. More

by arol1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Oct 28, 2024 -

Germain Toyota of Naples responded

We're delighted to hear that you had a quick and efficient experience at Germain Toyota of Naples! Thank you for sharing your positive feedback, and we're glad you're a happy camper.

October 25, 2024

The dealer was excellent Dimitri and Chris gave me excellent X service We were not planning to buy a car and we ended up buying a 100,000 car do to great service More

by Bsnegro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dimitri and chris
Oct 25, 2024 -

Bsnegro responded

We went to the dealership to get tundra truck serviced and we ended up talking to Dimitri and Chris Rivers. Had absolutely no intentions of buying a new car. They were excellent and before we know it we were walking out the door with the Toyota sequoia platinum thanks to there. Excellent service.

October 24, 2024

Went to Jermaine just to get my tundra serviced. Saw a beautiful sequoia, platinum edition in their lot and bought it from Dimitri. He did a wonderful job. and Chris from finance did a great job hel More

by Bsnegro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitri Haynes
Oct 25, 2024 -

Germain Toyota of Naples responded

Thank you for choosing Germain Toyota of Naples! We're delighted to hear that Dimitri and Chris provided excellent service during your visit. Enjoy your new Sequoia, Platinum Edition, and we appreciate the recommendation!

October 24, 2024

Great experience, we love your showroom, beverage center with the popcorn was great, and your staff was extremely pleasant More

by Bsnegro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Rivers,Dimitri Haynes,EricHart
Oct 25, 2024 -

Germain Toyota of Naples responded

We're delighted to hear you enjoyed the showroom and amenities at Germain Toyota of Naples! Our team is thrilled that your experience was a positive one. Thanks for sharing your feedback with us!

October 24, 2024

Repained my 2016 Camry and did a fantastic job! Customer service is a 10! Great job Devon! More

by loripospiel718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Oct 25, 2024 -

Germain Toyota of Naples responded

Thanks so much for leaving Devon and Germain Toyota of Naples a five-star review. Have a great day!

October 23, 2024

Ben in service department was fantastic. Ben and Germaine Toyota make a great team and I’m grateful for the professionalism. Rebekah More

by Rebekah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny, Ryon Weiben
Oct 23, 2024 -

Germain Toyota of Naples responded

Rebekah, we're delighted to hear that Ben and the Germain Toyota of Naples team provided you with fantastic service. Thank you for sharing your experience!

October 21, 2024

Was on my way to look at Jeep’s. I knew I was going to be driving by a Toyota dealership. So I decided to just drive into there and look around, since I always knew they had a good r More

by Marlajgoldh2o@gmail.com
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Bitelo Galarza- Nick ? - Ezequiel Garcia
Oct 23, 2024 -

Germain Toyota of Naples responded

Thank you for sharing your experience with us at Germain Toyota of Naples! We're delighted to hear that Marco, Nick, and Ezequiel made the process comfortable and enjoyable for you. It's wonderful to know you're happy with your new RAV4. If there's anything else we can do for you in the future, just let us know!

October 20, 2024

Service was excellent. Damien, the service man who helped me was knowledgeable and extremely helpful More

by billbeveridge60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Oct 21, 2024 -

Germain Toyota of Naples responded

We are delighted to read your terrific feedback about Damien! Given the positive content of your review, it seems that your 2-star rating may have been accidental, but if there is anything else we can do for you, please don't hesitate to reach out. Thank you! Erik Torres - Service Manager - etorres@germain.com

October 19, 2024

I like Toyota Germain service. They are doing excellent job. I will be back again. More

by Lyydmyla Abramova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Handel
Oct 21, 2024 -

Germain Toyota of Naples responded

Lyydmyla, it means so much to us to see your review! Thanks from the team at Germain Toyota of Naples. See you next time!

October 18, 2024

Very friendly. Could improve efficiency We felt the final price was fair and we got the car we wanted with respect to exterior and interior through Dimitri’s effor More

by Psgaron
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dimitri Haynes
Oct 21, 2024 -

Germain Toyota of Naples responded

Thank you for your feedback! We're glad to hear Dimitri helped you find the car you wanted at Germain Toyota of Naples. We appreciate your suggestion and will work on improving efficiency. Enjoy your new ride!

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