
Germain Toyota of Naples
Naples, FL
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Enjoyed working with Paul D. Paul and others were very friendly and took time to explain the "process" at each step. Explained many details of the car I was wanting and paired m Paul and others were very friendly and took time to explain the "process" at each step. Explained many details of the car I was wanting and paired my iPhone for me. When I drove away I felt very confortable with the important items in operating the new vehicle. More
new customer Just moved to the area, have an older Venza (2010) and a Camry (2015) Andrew was a great help getting me setup for both vehicles, could not be happier Just moved to the area, have an older Venza (2010) and a Camry (2015) Andrew was a great help getting me setup for both vehicles, could not be happier. Will purchase our next vehicle with you. More
Glad Matthew Phoned Me Salesperson Matt McDonough phoned me as I was taking my car in to Germain for its checkup and we made an appointment to discuss a new car. Matt was c Salesperson Matt McDonough phoned me as I was taking my car in to Germain for its checkup and we made an appointment to discuss a new car. Matt was caring, concerned and effective. The whole experience was most pleasant; I never felt under pressure. Rony Levy was knowledgeable, professional and very helpful. I can't thank them enough. More
Excellent Experience Jacob Estes was super at my service appointment. I had a few questeions which he answered quickly and took care of the issues. It was a good experie Jacob Estes was super at my service appointment. I had a few questeions which he answered quickly and took care of the issues. It was a good experience. More
Paul spent the time needed to go over all the options I was very pleased working with Paul. He spent a lot of time with me discussing many different options. He knew a lot about the vehicle. I got a 20 I was very pleased working with Paul. He spent a lot of time with me discussing many different options. He knew a lot about the vehicle. I got a 2016 RAV4 and I am very happy with the SUV. More
Fair deal Alex took over as my sales contact when my prior experience ended so badly. He was respectful, factual and knowledgable. He kept me informed of ever Alex took over as my sales contact when my prior experience ended so badly. He was respectful, factual and knowledgable. He kept me informed of every step of the process and was economical with my time. When delays occurred, he kept me updated and continually asked if there was anything I needed. He was a true professional and I feel I received a very fair deal on my certified used vehicle. I would recommend Alex and this dealership based on Alex's interaction with me. More
Service visit review Alicia was very helpful in explaining the service that was needed and what was performed. The waiting area was comfortable and the work was accomplis Alicia was very helpful in explaining the service that was needed and what was performed. The waiting area was comfortable and the work was accomplished quickly and professionally. More
A fair deal without high pressure sales. While at the dealership browsing I met sales consultant Patrick McClymont. He showed me a number of vehicles I was interested in. I ended up purchasin While at the dealership browsing I met sales consultant Patrick McClymont. He showed me a number of vehicles I was interested in. I ended up purchasing a new Tundra Pickup. I was extremely pleased with the assistance I recieved from Mr. McClymont and the deal we made. NO high pressure tactics and a good fair deal. MR. McClymont was extremely helpful in my decision and answered every question I had , fully explaining the vehicle, and all warranties, extras and everything about the transaction. I am very pleased with vehicle, and entire experience. THis is the second Tundra I purchased from Germain Toyota. More
Very pleasant and knowlegdeable The whole crew is very caring, always looking for an answer to whatever problem they come across and if they can't help they will totally help you wit The whole crew is very caring, always looking for an answer to whatever problem they come across and if they can't help they will totally help you with leading you the right way. Everyone is friendly and easy to talk to ! More
I've had both good and not so good visits. This visit went well. Friendly and quick. I was there for a new leased car and only needed my tires rotated. A free service. I like that you washe This visit went well. Friendly and quick. I was there for a new leased car and only needed my tires rotated. A free service. I like that you washed my car. More