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Germain Toyota of Naples

Naples, FL

4.7
1,616 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,616 reviews

October 08, 2016

service rep. service representative was very knowlegable,curtious,and really took great care to see all was taken care of....he is a great rep. for Germain....... More

by ///////////////////////
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jackson kirby
October 05, 2016

I bough the best car I bough the best car, with the best price, the negotiation was good, very good service, the staff remained interested in that I could make the purcha More

by MFereira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rony Levy, Jaime Rocha
October 04, 2016

Service is disorganized and very slow After several visits to this dealer for service, I had to write a review. The service itself seems fine but the wait and the lack of a system to execu More

by Mpetr27349
Customer Service
Recommend Dealer
No
Employees Worked With
Nadine Rotz
September 27, 2016

Excellent experience Jim (our service writer) was simply excellent to deal with. Explained what was going to be done and got it done for us quickly. I took his advice on More

by superda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Caissie
September 25, 2016

Car service - did not wait very long. Staff friendly ask you Five star . Fast service . Friendly staff helpful courteous to all customers. Snacks hydration stuff are very much appreciated. Keep up the excellent More

by Nina
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Estes
September 23, 2016

Very impressed with Germain Toyota Big Lot sales We would suggest your next auto purchase be at GERMAIN TOYOTA Naples Florida. We are very satisfied with the sales, service & attention we received, w More

by Cyr Napes Fl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Fleury Sales Consultant *****, Vernon West, Adam Golden, Dion Homer
September 21, 2016

Great body work! I was scare to find out how much it was going to cost me, after checking in other two body shops, and taking into consideration that Germain Toyota i More

by chorotega
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The girls at billing department and the attendants outside., Alex Depew
Sep 21, 2016 -

Germain Toyota of Naples responded

Hi chorotega, Thank you for choosing Germain Express Paint & Dent Repair. Customer satisfaction is very important to us and we treat each guest with the upmost respect and professionalism. Alex Depew and the rest of the team appreciate your business and your kind review.

September 21, 2016

My personal experience This was my second time dealing with Gemain Toyota and Paul Delmonti. My experience was the best I have ever had when purchasing a new vehicle! More

by tfwsue80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Delmonte, Paul Columbus
Sep 21, 2016 -

Germain Toyota of Naples responded

Hello tfwsue80, Thank you for your recent purchase from Paul Delmonte at Germain Toyota and for taking time to tell us what a fabulous experience it was. Paul is one of our top sales people and a frequent winner of our Customer Satisfaction award. His easy going demeanor, coupled with extensive product knowledge make him a customer favorite.

September 16, 2016

Great Customer Service ~ Honest Review ~ Brought in my wife SUV (15 Venza), for some routing maintenance. My service adviser, Alex DePew, was very professional and courteo More

by mikevwcc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Depew
Sep 21, 2016 -

Germain Toyota of Naples responded

Hi mikevwcc, Thank you for servicing your 2015 Venza here at Germain Toyota and for your honest review of your experience here. We appreciate your high praise of Service Advisor Alex Depew and our excellent service and beautiful facility. With regard to prices, please keep in mind we use only genuine Toyota parts installed by factory trained technicians and parts and labor carry a one year warranty.

September 15, 2016

service The staff was very attentive and I had a great experience. took the time to show me the trucks that I was interested in. Thanks to all! More

by reggie06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mandell
Sep 21, 2016 -

Germain Toyota of Naples responded

Hello reggie06, Thank you for your recent truck purchase from Germain Toyota and for your kind words regarding our staff especially Michael Mandell. It is our pleasure to serve you.

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