
Germain Toyota of Naples
Naples, FL
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service rep. service representative was very knowlegable,curtious,and really took great care to see all was taken care of....he is a great rep. for Germain....... service representative was very knowlegable,curtious,and really took great care to see all was taken care of....he is a great rep. for Germain.....................service as always was done well and in the time I was told.... More
I bough the best car I bough the best car, with the best price, the negotiation was good, very good service, the staff remained interested in that I could make the purcha I bough the best car, with the best price, the negotiation was good, very good service, the staff remained interested in that I could make the purchase and take the vehicle on the same day. More
Service is disorganized and very slow After several visits to this dealer for service, I had to write a review. The service itself seems fine but the wait and the lack of a system to execu After several visits to this dealer for service, I had to write a review. The service itself seems fine but the wait and the lack of a system to execute the volume is severely lacking. I would not come back if I didn't have the first 2 years of service for free. I have a new car and was in for an oil change.after 3 plus hours I noticed my car was put into the garage presumably finished. I inquired and as told that the service was finished and they just had to do the paperwork . I didn't have to pay because the service was free.an hour later still waiting for paperwork. More
Excellent experience Jim (our service writer) was simply excellent to deal with. Explained what was going to be done and got it done for us quickly. I took his advice on Jim (our service writer) was simply excellent to deal with. Explained what was going to be done and got it done for us quickly. I took his advice on other work that needed to be done and have that scheduled for this week. More
Car service - did not wait very long. Staff friendly ask you Five star . Fast service . Friendly staff helpful courteous to all customers. Snacks hydration stuff are very much appreciated. Keep up the excellent Five star . Fast service . Friendly staff helpful courteous to all customers. Snacks hydration stuff are very much appreciated. Keep up the excellent services. Thank you very much. More
Very impressed with Germain Toyota Big Lot sales We would suggest your next auto purchase be at GERMAIN TOYOTA Naples Florida. We are very satisfied with the sales, service & attention we received, w We would suggest your next auto purchase be at GERMAIN TOYOTA Naples Florida. We are very satisfied with the sales, service & attention we received, we found the sales staff, management & business department to be professional yet friendly & determine to meet all our needs and wants, we purchased 2 vehicles in three weeks and look forward to our next purchase knowing it will be stress free. We can't thank our sales team enough Kyle Fleury our Sales Consultant,Dion Homer our Salesman, The Sales Manager Vernon West (always involved) and our favorite business manager Adam Golden. More
Great body work! I was scare to find out how much it was going to cost me, after checking in other two body shops, and taking into consideration that Germain Toyota i I was scare to find out how much it was going to cost me, after checking in other two body shops, and taking into consideration that Germain Toyota includes a lender car. The choice was very easy, Germain Toyota of Naples were my best choice. I was also lucky to find Alex Depew that is an excellent person, and understands consumer needs. Thank you to everyone that worked in my car as if it was a new and expensive car. After the great , and detail oriented work my car now looks expensive and new. More
My personal experience This was my second time dealing with Gemain Toyota and Paul Delmonti. My experience was the best I have ever had when purchasing a new vehicle! This was my second time dealing with Gemain Toyota and Paul Delmonti. My experience was the best I have ever had when purchasing a new vehicle! More
Great Customer Service ~ Honest Review ~ Brought in my wife SUV (15 Venza), for some routing maintenance. My service adviser, Alex DePew, was very professional and courteo ~ Honest Review ~ Brought in my wife SUV (15 Venza), for some routing maintenance. My service adviser, Alex DePew, was very professional and courteous. Although it was a very supper busy occasion, he still mange to make the best out of it. When I drove away I felt very comfortable and satisfied. Customer service - satisfied, Staff friendliness - excellent, comfortable waiting area with snacks and refreshments,... unfortunately I can not say the same about their prices. (definitely overpriced) . Other than that, is great! More
service The staff was very attentive and I had a great experience. took the time to show me the trucks that I was interested in. Thanks to all! The staff was very attentive and I had a great experience. took the time to show me the trucks that I was interested in. Thanks to all! More