Germain Toyota of Naples

All Done Promptly and Professionally Service advisor, Jackson, got us in and out right on time and with no hassle or complications. Routine service done right, the first time. Fully satis Service advisor, Jackson, got us in and out right on time and with no hassle or complications. Routine service done right, the first time. Fully satisfied. Bought the car there. Good buying experience. Will continue with them permanently. More

Kevin is a GREAT salesman - Wants Your Business! We've been trading with Germain for almost 20 years - since we moved to the SW Gulf Coast of Florida. We are on our 3rd car with them and Kevin was j We've been trading with Germain for almost 20 years - since we moved to the SW Gulf Coast of Florida. We are on our 3rd car with them and Kevin was just exceptional in that he only wants to make you happy! We love our service department - extremely customer service oriented company! Ben & Terry Dona Bonita Springs, FL More

Great Service! We brought our Toyota Avalon in for service. Our representative was very attentive and such a pleasure to work with. We received excellent customer We brought our Toyota Avalon in for service. Our representative was very attentive and such a pleasure to work with. We received excellent customer service. More

Great Service As Alaways I am consistently impressed with the positive and pleasant service Germain has always given me. As a loyal customer for over 10 years, it only gets I am consistently impressed with the positive and pleasant service Germain has always given me. As a loyal customer for over 10 years, it only gets better! This visit was for my 10K mile service. My Service Advisor was Ryan Fraser who was very professional and pleasant. More

Thanks it was great. Thank you everything was fine. Everyone was attentive and informative. I did not have to wait too long either. I appreciate the service and will come Thank you everything was fine. Everyone was attentive and informative. I did not have to wait too long either. I appreciate the service and will come back. More

My first Florida car I recently acquired a new vehicle from Germain Toyota. I'm new to the area, but have been a Toyota customer for decades. The Tundra I brought with me I recently acquired a new vehicle from Germain Toyota. I'm new to the area, but have been a Toyota customer for decades. The Tundra I brought with me from Ohio wouldn't fit in my garage, so I traded it in for a new, smaller car. I was met at the door by my salesman, Marco, who showed me several vehicles as options for my replacement. I settled on one, test drove it, and sat down to work out the details. Marco was awesome from start to finish. No pressure, just professionalism. To top off my experience, I had unknowingly stumbled into a promotion that was going on for which I was rewarded with a new, 55" flat screen tv! It was a total surprise and fortunately well timed as I have just moved into a new home! Long story short, I'm well pleased with my experience at Germain Toyota of Naples. Everyone I dealt with was top-notch. More

Alan Carey was excellent Alan Carey from Germain Toyota gave us the best experience. He listened to us, gave good recommendations. Hes excellent. Wouldn't hesitate to come bac Alan Carey from Germain Toyota gave us the best experience. He listened to us, gave good recommendations. Hes excellent. Wouldn't hesitate to come back, and we will be. More

Prius Service Service Advisor Frank Lopez was friendly and efficient in handling my Prius re-call and routine maintenance. He made some good suggestions for future Service Advisor Frank Lopez was friendly and efficient in handling my Prius re-call and routine maintenance. He made some good suggestions for future maintenance. I will return. More

Excellent service---AdvisoryJohn Peake was terrific as usual Excellent service by John Peake. He is truly a thorough and accommodating Advisor. He keeps you well informed on the progress of the service being don Excellent service by John Peake. He is truly a thorough and accommodating Advisor. He keeps you well informed on the progress of the service being done on your car and is certainly a pleasure to deal with. I highly recommend him to all customers. Its nice to deal with someone you can trust and conducts business in a very relaxed atmosphere. Phil Hadamik More

POSITIVE FEEDBACK ABOUT MY EXPERIENCE WITH SA " DAWN SLANEC" I HAVE A 2007 TOYOTA CAMRY LE THAT I OWNED FOR OVER 5 YEARS ,LATELY THIS YEAR I REALIZED THIS BABY WAS CONSUMING ENGINE OIL A LOT,LAST SEPTEMBER I DRO I HAVE A 2007 TOYOTA CAMRY LE THAT I OWNED FOR OVER 5 YEARS ,LATELY THIS YEAR I REALIZED THIS BABY WAS CONSUMING ENGINE OIL A LOT,LAST SEPTEMBER I DROVE TO GERMAIN TOYOTA OF NAPLES TO TAKE CARE THIS ISSUE ,WHEN I GOT THERE I WAS INTRODUCED TO DAWN SLANEC VERY NICE SERVICE ADVISOR ,I EXPLAINED TO HER WHY I BROUGHT MY VEHICLE IN THAT DAY,SHE ASKED ME TO HAVE A SEAT,WHILE I WAS WAITING FOR HER TO COME WITH THE ESTIMATE TO REPAIR THIS OIL CONSUMPTION ISSUE FOR ME ,INSTEAD SHE CAME BACK WITH GREAT NEWS FOR ME ABOUT THIS ISSUE WHEN SHE TOLD ME THERE IS A SOLUTION FOR THIS PROBLEM IF QUALIFIED MY VEHICLE WOULD BE REPAIRED AT NO COST TO ME .THEY SEALED MY ENGINE AND ASKED ME TO RETURN BETWEEN 1100 TO 1300 MILES .WHEN I RETURNED TO THE DEALER THIS PAST OCTOBER THEY FOUND MY VEHICLE WAS CONSUMING ENGINE OIL EXCESSIVELY,THEY GAVE ME A RENTAL UNTIL MY VEHICLE HAS BEEN REPAIRED AND READY TO PICK UP.NOW ,I GOT MY BABY BACK,DRIVE VERY SMOOTH AND NO MORE SMOKE COME OUT OF THE EXHAUST ANYMORE,I AM VERY SATISFIED WITH THE WORK AND VERY DISTINGUISHED TREATMENT I GOT FROM *DAWN *HIGH FIVE ALSO TO THE TECHNICIAN BEHIND THE BIG DOOR WHO PERFORMED AN EXCELLENT JOB .THANK YOU* DAWN* FOR YOUR KINDNESS AND YOUR PROFESIONALISM,KNOWLEDGE AND EXPERIENCE MAKE BIG DIFERENCE AND SAVE OTHERS FROM SPENDING MONEY WHEN THEY DID NOT HAVE TO.NOW I AM GERMAIN TOYOTA LIFER COSTOMER. RON GABE More