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Germain Toyota of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.7
1,830 Reviews
When you purchase a new Toyota from Germain you’ll experience The Germain Advantage; a complimentary lifetime non-factory limited warranty good at participating dealerships, complimentary basic maintenance and complimentary loaner cars. Germain Toyota’s primary goal is to satisfy our customers. We offer one of the most comprehensive parts and service departments in the automotive industry and carry an extensive inventory of new and used Toyota cars, trucks and SUV’s. Our used car lot, The Big Lot, carries a great selection of certified pre-owned Toyotas with a 100,000 mile warranty. We work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. A new Toyota is waiting for you at Germain Toyota of Naples.
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13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,830 reviews

April 07, 2026

I found that Frank was very informative and concerned about my vehicle and that I could drive away confident that it was in tiptop shape. More

by Pjcrons@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Apr 08, 2026 -

Germain Toyota of Naples responded

We are thrilled Frank ensured you were informed and confident about your vehicle. Thank you for choosing Germain Toyota of Naples! Safe travels!

April 03, 2026

Frank and the master mechanic were both fantastic , very knowledgeable and professional. Now my Tacoma is running at perfection. Thank you More

by Jqmacq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Feinman and the master mechanic
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Apr 03, 2026 -

Germain Toyota of Naples responded

Thank you for choosing Germain Toyota of Naples! We're so glad Frank and the team got your Tacoma running perfectly.

April 03, 2026

Dealt with Josh the salesman at their used car division. Very straight forward and honest. No xx tactics or pushy buy this car now attitude. Wouldn't hesitate to see Josh again for a vehicle! More

by Jadip811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Merchand
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Apr 03, 2026 -

Germain Toyota of Naples responded

Thank you for choosing Germain Toyota of Naples and recommending Josh! We look forward to working with you again down the road!

March 31, 2026

Promptly got me in and Marco informed me that it would take about 1 hour and 45 minutes which I thought was a long time for a tire change. Was finished in that time and on my way More

by yayamcpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
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Mar 31, 2026 -

Germain Toyota of Naples responded

We apologize for the longer than anticipated wait, but we are pleased to hear that everything was completed within the estimated time. We will pass your feedback along to Marco. Thank you for choosing Germain Toyota of Naples! Take care!

March 30, 2026

Service appointment at 10:30 for oil change and tire rotation. This took TWO Hours And THIRTY MINUTES. Totally ridiculous! More

by Dpatt1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Apr 05, 2026 -

Germain Toyota of Naples responded

I apologize for the long wait during your oil change and tire rotation. We aim to provide timely service, and it's clear we fell short in this case. If you have any further concerns or feedback, please feel free to reach out so we can make things right. Thank you, Martin Olvera Jr - Service Manager - (239) 431-2434

March 29, 2026

The service was good and not a long wait. The service advisor was helpful. The dealership is so huge that it’s kind of overwhelming though. More

by KU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter May
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Mar 30, 2026 -

Germain Toyota of Naples responded

We’re glad you felt supported by our team and didn’t wait long at Germain Toyota of Naples! We’re always here to help.

March 27, 2026

Sales was very good, my warrantee work up was less than acceptable. They recommend car 100000 mi maintenance only if your paying, but if they have to fix those issues they leave them for the customer to More

by Chuckdel2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parts- Frank, Herlan-Sales
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Apr 06, 2026 -

Germain Toyota of Naples responded

I'm glad to know the sales team delivered good service, but I'm sorry to hear about your dissatisfaction with the warranty work. We aim for a seamless and satisfying experience in all aspects of our dealership, so it's disappointing to know we let you down in this regard. If you'd be willing to discuss your concerns further, I would appreciate the opportunity to assist you and find a solution. Best, Martin Olvera Jr - Service Manager - (239) 431-2434

March 26, 2026

The service was excellent. In fact, I arrived two hours earlier than my appointment and they still attended to me very kindly. The 10,000-mile service was very fast. The atmosp More

by urquiolari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Mar 27, 2026 -

Germain Toyota of Naples responded

We’re pleased to know you had a quick and friendly experience with our team! Thank you for choosing Germain Toyota of Naples. See you next time!

March 25, 2026

I dealt with Zach Hall from Germain and everything went very smoothly. He gave us all the time we needed and was a true gentleman. More

by bill c
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Hall
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Mar 26, 2026 -

Germain Toyota of Naples responded

Bill, we're delighted to hear that Zach provided such a smooth and professional experience at Germain Toyota of Naples. Thank you for choosing us and for sharing your feedback.

March 24, 2026

Brought my Highlander in for its 5000 mile service. Everyone was helpful, waiting area was clean and comfortable. Service time took just over one hour. All personnel were responsive and helpful. More

by pagcem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dahiana Caba
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Mar 24, 2026 -

Germain Toyota of Naples responded

We’re glad you had a pleasant experience with us, and we hope to see you again at Germain Toyota of Naples! Have a great day.

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