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Germain Toyota of Naples

Naples, FL

4.6
1,521 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,521 reviews

September 14, 2024

I have had consistently great service at Germain Toyota of Naples for the past 20 years! More

by mikeduever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Marie Roebuck
Sep 16, 2024 -

Germain Toyota of Naples responded

Mike, thank you for sharing your 5-star review of Germain Toyota of Naples! We are grateful for your loyalty!

September 14, 2024

He was very helpful and helped me well. He is very kind and good. I really liked his service More

by ROBERGEAU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ADAM M. LATRECHE
Sep 16, 2024 -

Germain Toyota of Naples responded

We are so happy that our Germain Toyota of Naples team earned your five stars. Thanks, Robergeau!

Sep 16, 2024 -

ROBERGEAU responded

You're welcome. It was a pleasure to make business with You.

September 11, 2024

I recently had a fantastic experience at Germain Toyota of Naples, thanks to Jose Carbo. His exceptional guidance made the entire process of trading in my old car and purchasing a new one seamless and enjo More

by Irene
Recommend Dealer
Yes
Employees Worked With
Jose Carbo
Sep 11, 2024 -

Germain Toyota of Naples responded

Irene, we're delighted to hear that Jose made your experience at Germain Toyota of Naples seamless and enjoyable. Thanks for the high recommendation! Enjoy your new vehicle!

September 11, 2024

My service advisor Dameion Reed was awesome. Dameion has many years of service experience. Extremely knowledgeable and polite. He advised me on what checks the technician was going to perform on More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dameion Reed
Sep 11, 2024 -

Germain Toyota of Naples responded

Sal, we're delighted to hear that Dameion provided such excellent service at Germain Toyota of Naples. Thanks for recommending us and sharing your positive experience!

September 08, 2024

My 6 mos check up has been done without any problems. The service from my arrival until my departure was outstanding. My service advisor Ann was so patient even by being interrupted by phone calls. As a More

by Kempy27i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Keny, Steve Detri
Sep 10, 2024 -

Germain Toyota of Naples responded

It's fantastic to hear that your 6-month check-up went smoothly and you received outstanding service from Ann at Germain Toyota of Naples. We appreciate your feedback and look forward to seeing you again!

September 04, 2024

Knowledgeable and experienced sales staff. Great experience from walking in the door to writing the check. Excellent operation. More

by CBC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Aranguren
Sep 04, 2024 -

Germain Toyota of Naples responded

Thank you for sharing your positive experience with Germain Toyota of Naples! We're glad to hear our knowledgeable sales staff made the process smooth and enjoyable. We appreciate your support!

September 03, 2024

Ray (Raiford) and Luis, took care of me and my request when looking for a new truck. Ray wasn’t pushy at all with the sale and made sure I was taken care of, even after the sale was completed. Luis wa More

by Metalhyena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raiford (Ray), Luis
Sep 04, 2024 -

Germain Toyota of Naples responded

Thank you for sharing your positive experience with Ray and Luis at Germain Toyota of Naples! We're glad to hear they made the process smooth and comfortable for you. Enjoy your new truck!

September 03, 2024

Great holiday experience to me people are so kind and helpful. When I went there , wasn't in my plan to buy a car but, when I met with Tanis Dieuvenel and Kris they convinced me and finally got out with More

by fritzblessings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TANIS DIEUVENEL AND KRIS RIVERS and
Sep 04, 2024 -

Germain Toyota of Naples responded

We're delighted to hear that Tanis and Kris made your visit a memorable one at Germain Toyota of Naples! Enjoy your new 2024 Toyota Highlander, and thank you for choosing us!

September 02, 2024

Excellent service-I was very pleased with the process. Thumbs up!! Nice people-will return! More

by Nancyharper10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dimetrie- kris
Sep 03, 2024 -

Germain Toyota of Naples responded

We are so happy that our Germain Toyota of Naples team delivered an excellent experience. Thank you, Nancy!

September 02, 2024

This was my first dealings with Germain and I was very impressed how everybody treated me. Nothing was to much to as for or ask about also there was not high pressure to get you to buy, I’ll definitely us More

by City Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam and Bill
Sep 03, 2024 -

Germain Toyota of Naples responded

We're delighted to hear that your first experience with Germain Toyota of Naples was impressive and pressure-free. Thank you for choosing us, and we look forward to assisting you again in the future!

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