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Germain Toyota of Naples
Naples, FL
1,609 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 25, 2023
I was on vacation in Naples FL when I noticed a piece of the undercarriage was dragging under the car, given we were driving home in two days I didn’t want to take the chance of more falling off. I went to the undercarriage was dragging under the car, given we were driving home in two days I didn’t want to take the chance of more falling off. I went to Germain Toyota to see if they could take me on short notice, I asked who I should see and I was told to see one of the service managers. I went over to speak with Orlando, explained my problem and he asked me to pull the car so they could see the problem. Orlando told me he could it back to new so I could get home with no further problems. Orlando and his service team did a great job and I am very grateful for all their efforts. More
by Philip.moran
Employees Worked With
Orlando was my main person I worked with
March 25, 2023
My salesman David couldn't have been more helpful. Ray at finance was also very good. I would definitely recommend David L to anyone who is looking to buy a good used car. Ray at finance was also very good. I would definitely recommend David L to anyone who is looking to buy a good used car. More
by Soccer4sal
Employees Worked With
Brian Keny
March 22, 2023
Auto purchases are always challenging-at Germain or Naples it is actually a pleasant experience thanks to sales associates like Bryon Ruggerio. Naples it is actually a pleasant experience thanks to sales associates like Bryon Ruggerio. More
by tonyrando283
Employees Worked With
Bryon Ruggeiro
March 22, 2023
I was very happy with my experience with Kristopher are Germain Toyota. He was more than helpful. Even helped us with another matter which had nothing to do with our purchase of the RA 4 we purchased. We a Germain Toyota. He was more than helpful. Even helped us with another matter which had nothing to do with our purchase of the RA 4 we purchased. We always get service on our other RAV 4 which we have in Florida. I would definitely purchase another car from Germain and Kristopher when we need one. More
by Mak49
Employees Worked With
Carlo
March 06, 2023
The New car Dept lied to me about the New 2023 Camry's to be able to push off the older model, 2022 Camry. Was told the 2023 Camry's were not coming in until Spring of 2023, when actual they arrived in to be able to push off the older model, 2022 Camry. Was told the 2023 Camry's were not coming in until Spring of 2023, when actual they arrived in Aug 2022, one month after I purchased the 2022 Camry, the new year 2023 model arrived at Germain Toyota in Naples FL. The Finance people lied to me also about the interest rate and warranties. I refinanced the car within one month and received 3.0% less than what I got from Germain Toyota. The finance guy gave me a flash drive with all my paper work, so I could even see what I paid for everything, until I got home and discovered what I fool I was. I canceled all extended warranties which were a real rip off. I am an elderly women by her self, they had no compassion at all. Still upsets me when I think about it, the salesman lied and I believed him and lost out on one whole year, so the 2022 Camry is going to be a lot less than 2023 Camry on resell value down the road, because of greed from the salesman. I hate it and I hate them. Be careful do your home work first. YouTube you will find how not to be scammed when purchasing a new and used car. More
by Cmaier.law
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
