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Germain Toyota of Naples

Naples, FL

Overview
Reviews
Vehicles
4.7
1,609 Reviews
Call Dealership (888) 722-4942
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13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,609 reviews

April 06, 2023

Abraham was very knowledgeable about all the new Toyotas. He was very helpful with making a decision More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham
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Apr 06, 2023 -

Germain Toyota of Naples responded

We're glad to hear Abraham was a big help to you in your vehicle search, Sam! His industry knowledge is certainly top-notch. We appreciate your positive feedback and hope to see you again at Germain Toyota of Naples!

April 06, 2023

Was happy that they could squeeze me in since i had a nail in my tire. Was not happy that the tire could not be fixed and i had to purchase a new one. Customer service was good. My advisor kept me up to More

by Tanlyn06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Apr 18, 2023 -

Germain Toyota of Naples responded

Tanlyn, while we apologize for the inconvenience with your tire, we are glad to hear that the team was able to get the job done. If there is anything more we can do to assist you or better your time working with us, please feel free to reach out. Best, Cindy Lentz - Fixed Operations Director - clentz@germain.com

April 06, 2023

Quick greeting from the staff and intake of car at the appointed time of arrival. More

by Dawn
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, Josh James
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Apr 18, 2023 -

Germain Toyota of Naples responded

Dawn - Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- The Germain Toyota of Naples Team

April 04, 2023

The sales men very good person and all the time he update a bait my sale More

by guillermogutierrezl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Pico, Josh James, Brian Keny, Steve Detri, Ryon Weiben
Report | Print
Apr 04, 2023 -

Germain Toyota of Naples responded

We're glad you had an attentive and communicative experience working with our team! We appreciate your business and hope to see you again at Germain Toyota of Naples. Enjoy your new ride!

April 04, 2023

Great service! I would recommend them to anyone. Been there for 5 years and no problems so far. More

by Arjunsa29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Apr 04, 2023 -

Germain Toyota of Naples responded

Thank you for the review! We appreciate your business and hope to see you back again at Germain Toyota of Naples!

April 04, 2023

Excellent service. Ann was remarkably and took care of out problem in an outstanding way. We are very happy with the outcome. More

by Sordijj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann, Steve Detri
Report | Print
Apr 04, 2023 -

Germain Toyota of Naples responded

Thank you so much for leaving Ann and the Germain Toyota of Naples team a five-star review! It was a pleasure assisting you.

Apr 04, 2023 -

Sordijj responded

You are welcome.

April 04, 2023

The best dealership and service in our town is Germain Toyota in Naples , all the employees are so nice and professional. More

by Suzana_nasteva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaniheisler
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Apr 04, 2023 -

Germain Toyota of Naples responded

Thank you for the review! We appreciate your business and hope to see you back again at Germain Toyota of Naples. Safe travels!

April 03, 2023

Damieon, you are a gifted service advisor. Your efforts definitely make my service experience better... thank you... More

by Ahoverson79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Apr 04, 2023 -

Germain Toyota of Naples responded

Thank you for the review! We are so glad to hear that Damieon delivered such a successful service experience. Drive safely, and we hope to see you back again at Germain Toyota of Naples!

April 03, 2023

Chris was excellent, he asked the right questions and was able to find the perfect car. I am VERY happy with everyone I worked with. I would highly recommend this dealership to any of my friends and cowork More

by Mary.white
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
Report | Print
Apr 04, 2023 -

Germain Toyota of Naples responded

Thank you for the review, Mary! We are so glad to hear that Chris delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Germain Toyota of Naples!

April 01, 2023

I attended the dealership on a Tuesday morning with my 2010 Highlander because I was experiencing an air conditioning problem. I was told what the problem was by my Service Advisor and the Technician. I w More

by bgdickson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Report | Print
Apr 03, 2023 -

Germain Toyota of Naples responded

Thank you for sharing your Germain Toyota of Naples experience! We're ecstatic that we could welcome you with informative communication and accommodating, punctual service. It's wonderful to hear that the cost was even less than quoted and that our entire team offered friendly professionalism. Safe travels from all of us!

Apr 03, 2023 -

bgdickson6 responded

Thanks again.

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